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Customer Service Graphic Designer

Westbrook, Connecticut, United States
May 19, 2017

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Alyssa Reilly

Freelance Designer and Branding Consultant

Westbrook, CT - 860-***-****

Authorized to work in the US for any employer


Freelance Graphic Designer

Coastal Magazine - Old Saybrook, CT - May 2017 to Present Creating inspiring imagery for a popular local magazine, developing content for social media campaigns, creating and launching inspiring email campaigns, touching base with clients. Graphic Designer

Angie's Jewelry - Old Saybrook, CT - May 2017 to Present Organizing email campaigns, creating web campaigns, creating ad content, banners. Freelance Graphic Designer

Barn for Artistic Youth (BAY) - East Lyme, CT - May 2017 to Present Creating email campaigns, T-Shirt Designs, webdesign and other general design services. Substitute art teacher for young kids.

Freelance Logo, Webdesign & Branding Consultant

Snowy Egret Wetland Services - Old Lyme, CT - January 2017 to Present Helped revamp old, outdated logo and helping to redesign and refine website in Wordpress, making site more informative and eye catching. I look look forward to working with this client further. Branding Manager, Graphic & Web Designer

Home Revival Solutions - Old Lyme, CT - January 2017 to Present Working with CEO to create entire marketing campaign. Creating captivating logo and establishing company name, creating website, business cards, and other print media. Building website via Squarespace while also assisting with website SEO. Currently integrating company into Google platforms, as well as Social Media platforms. Developing marketing plan targeting potential clientele based on mailing lists. Freelance Graphic Designer, Branding Manager, Social Media & Webdesign The Hillyer Team of William Raveis - East Lyme, CT - January 2017 to Present Creating captivating logos for Real Estate company, designing Facebook campaign and breathing new life into website. Spearheading Internet and print marketing campaign with CEO, creating business cards, letterhead and other materials. Copyrighting and trademarking logos. Freelance Graphic Designer

Polymer Clay Art Client - Storrs Mansfield, CT - November 2016 to Present I am assisting the client in assembling a website to host their eCommerce shop, which will sell beautiful, unique handmade polymer clay art. I am also assisting the client with her social media presence to get the word out for her business. I look forward to designing with this client further. Freelance Branding Manager, Illustrator and Graphic Designer Au Naturale Gourmet (Loco Bueno Salsa), MPI Sales & Marketing - Old Lyme, CT - November 2016 to Present

Hand illustrated and designed logo in Adobe Suite as well as a product label for a salsa company. Worked hand in hand with CEO to create fresh, bold design for wholesale distribution. Worked with vendor to set label to appropriate spec's. Trademarked design. Will continue to work with CEO to create further Loco Bueno content. Freelance Graphic Designer

Mansfeild Art Center - Mansfield, CT - October 2016 to Present Currently building two websites ( one to promote original business, one for owner's side business), consulted with owners on branding, handled social media restructuring, created business email accounts. Aided with technology integration ( how to use social media, introducing owners to website ownership, ensured business got wifi on board, ect.) Handling business card design, helping interior design of physical business location. Freelance Graphic Designer

ArchOne Glass - Old Saybrook, CT - May 2016 to Present Created various marketing items including flyers, business cards, waivers and helped increase social media out reach by refining photos with my skills in Adobe Photoshop and Lightroom. Production Manager

Shoreline Value Advertising - April 2015 to Present Responsibilities

As the Productions Manager I am in charge of coordinating the design and production of a high volume ad book. I design and edit each ad while simultaneously conferring and following up with clients to address advertising needs. I also have completely revamped and am now the admin of our new company website. The second aspect of this position is Business to Business on the road sales, where I reach out to local entities to form new advertising relationships, while also checking in and managing current accounts. In my time with the company I have worked diligently to cut company losses and increase profit margins by streamlining production methods and upgrading and integrating new technologies.

Graphic Design, Communications and IT Support

Center for Hospice Care - Norwich, CT - August 2016 to October 2016 At Center for Hospice Care I run a hybrid position: I am both the Graphics & Communication Specialist as well as IT Support. I handle all types of promotional materials (ads, invitations, media for events) work hand in hand with our printers and vendors and ensure quality items reach our constituents in a timely manner. The IT Support role allows me to work closely with both clinical and office staff to address issues with their technological assets, from hardware to networking errors. We have a number of different softwares I help manage, including Office 365, Suncoast and Adobe Suite. I am HIPAA compliant and I have admin privileges. Telephone Sales Representative

FTD - Centerbrook, CT - January 2016 to May 2016

Handled customer service calls, completed transactions, deescalated unsatisfied customer calls and provided quick and effective solutions - this helped retain business for the company. Went extra mile and put in one extra call to make sure families received their special order on time. Promotions and Sales

Shoreline Value Advertising - Clinton, CT - April 2015 to June 2015 Responsibilities

At a Shoreline Value Advertising I handle both aspects of sales and graphic design. I create sharp, clean, informative ad space within our booklet and sell the space within said book. This position requires that I hone my customer service skills, sales expertise and artistic abilities. I've worked with management to streamline workflow and cut huge monetary losses by proposing consolidation measures, updating technology and creating new work systems. I aim to increase company profits by 50% this time next year. Skills Used

Fluency in Adobe Suite and Corel Draw, business to business sales experience, web design and administration experience, graphic design for print and for the web, billing, customer service. Experienced Sales Associate

Sunglass Hut - Westbrook, CT - June 2012 to January 2015 Responsibilities

I have a wide variety of skills, including fluency in the art of sales; cash wrap experience, key holding responsibilities and excellent customer service. I also bring to the table the ability to work with a menagerie of work personalities, and an understanding attitude that know when to acquiesce in some situations, and stand firm in others.

CAB Graphics Coordinator

Campus Activity Board of Eastern Connecticut State University - Willimantic, CT - September 2013 to May 2014


As a previously employed Graphic Coordinator for my alma mater, I was quickly introduced to a real world work flow, a heavy task list and many awesome, interesting and unique coworkers all with vastly different work styles. My ability to work well under pressure also was fine-tuned in this work opportunity. I love working in groups as well. One group of people can be infinitely more creative than one person, and can far more efficiently root out flaws and pursue spectacular design ideas. EDUCATION

BA in Graphic Design

Eastern Connecticut State University - Willimantic, CT 2010 to 2014


Mirosoft Office Suite Fluency, Fluency in Adobe Creative Suite, General Computer Skills, Excellent Clerical Skills, Internet Reserch, Cross-Format Experience, Illustration, Digital Painting LINKS ADDITIONAL INFORMATION

Willing to relocate.

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