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Network engineer

Harrison, New York, 10577, United States
May 19, 2017

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Edward Bruno, Jr

** ****** ****

White Plains, NY 10605

(914) ***-****

SUMMARY: Management experience running the day to day operations of the brokerage firm's voice and data network, providing technical and administrative input, setting office policy, hiring and providing upper management with input as to the operation of the department as a whole. Extensive documentation skills and experience.

Technical experience installing, maintaining and troubleshooting various voice, data, network and video systems serving brokers and traders in various high pressure trading room environments. Trading systems include IPC, British Telecom and Siemens (Unify). Support of with Cisco CUCM 10 and Unity Voicemail, Cisco CUBE/SBC, Avaya Aura. TDM and VoIP solutions over LAN/WAN. Other technologies include Cisco routers, switches and gateways. Familiar with SIP and H.323 protocols, T-1, E-1, DS-3 and various DS0 voice interfaces. Cisco UCCX, Telepresence, Jabber, MS Lync/Skype, Polycom VSX, QSX and ViewStation videoconferencing equipment, ASC, Nice and Red Box voice recorders.

Project Management experience achieving positive results for numerous projects with regards to trading turrets, PBX’s, circuit cutovers, turret and PBX migrations, relocating desktops, installing software while utilizing internal and outside resources and providing budget costs as required.

Formal training in Speakerbus ip turrets, Siemens Turrets, HiPath PBX, Cisco CUCM, Unity and Linux.

Familiar with Microsoft Office, Visio, ServiceNow, Remedy, ITIL and HP Service Manager Databases

Pending CCENT certification


February, 2016 PepsiCo

to Present 700 Anderson Hill Rd.

Purchase, NY 10577

Voice and Desktop Analyst

Onsite support of PepsiCo’s VoIP and LAN/WAN network

Provide daily support of Avaya Aura IP Platform. Modular Messaging and Call Manager system

Provide daily support of Cisco CUCM and Unity

Moves adds and changes, LAN/WAN monitoring

Provide daily support of Desktop moves, adds and changes

Provide System and Network documentation

Edward Bruno, Jr.

November, 2014 Wells Fargo

to February, 2016 375 Park Ave

New York, NY 10152

Systems Support Analyst

Provided onsite support of various offices within the New York City.

Accomplished the migration from Avaya TDM to Cisco CUCM and Unity VoIP systems

Trading room support of Siemens ip turrets, Cisco CUCM and Unity consisting of system programming, moves adds and changes.

Support of a 2,000 station environment over four clusters of Cisco 7900 series phones consisting of programming, moves, add and changes, including Unity voicemail, CUBE and SBC.

Set up and support of Cisco Telepresence, Videoconferencing and audio conferencing

Administrative duties include Project Management, system documentation and technical drawing maintenance.


January, 1990 Tullett Prebon Holdings

to March 2014 101 Hudson St.

Jersey City, NJ 07302

Senior Engineer, Voice and Data Services

Technical duties include the installation and maintenance of Avaya and Nortel PBX’s, IPC trading systems as well as Cisco and Speakerbus ip phones and turrets, encompassing six North American offices, including our Disaster Recovery location in Piscataway, NJ. Additional responsibilities include short and long term network design and implementation, infrastructure management and documentation

Managed the operation of all Data Centers, provisioning of electrical, cabling and equipment housing requirements for multiple internal departments, router and server monitoring, performing periodic generator and UPS testing and management of the electrical requirements.

Project Management of all IT related projects required to keep pace with changing market conditions and/or personnel, including major broker and administrative personnel moves, adds & changes while utilizing internal staff and external vendors. Achieved multiple positive results for managing many voice and data circuit cutovers for cost saving measures and relocations, utilizing my vendor relationships as well as providing final documentation to production.

Served as a main point of contact during major outages as well as providing hands on support to quickly restore services, utilizing various vendor contacts, ensuring reliability and performance of company systems. My strong vendor relationships minimize down times considerably

Managed staff of technicians and administrative personnel to resolve everyday problems quickly and efficiently, in-house and in the field.

Accomplished migrations from Centrex to Avaya and Avaya to Cisco.

Administrative duties include cost/benefit analysis, budget preparation, inventory control, employee evaluation reports, technical report writing, training and guidance, ongoing technology evaluations as well as assisting the billing department, maintaining and providing circuit documentation for the purpose of contract negotiations.

Edward Bruno, Jr.


1976-1980 Iona College

New Rochelle, N.Y.

Bachelor of Business Administration

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