Ms Princy Abraham

**** ********* ***, *****, ** *5002

Email: ac0d3p@r.postjobfree.com

Cell phone: 469-***-****

Professional Summary

Dedicated & focused office manager/agent actively engaged in day to day sales and service operations for an insurance agency, while maintaining a good teamwork and morale within the agency. Energetic self starter and teamplayer focusing on multiline sales, retension and positive customer experience.

Work Experience

Administrative Assistant/Office Manager August 2010- Current

Farmers Insurance, 4101 E Park Blvd # 107, Plano, TX 75074

Managed the office including greeting visitors & answering calls. Contacting customers through phone, e mail about renewals, premium increases and settling customer complaints/issues. Started as an office assistant and prompted to office Manager.

Data Entry operator July 2001- April 2010

United States Citizenship and Immigration Services (USCIS)

4141 St Augustine Rd, Dallas Tx 75227

Processed immigration application for the USCIS Texas service center. Scanning the biometrics into the system, applying customer payments & filing applications and other related work as required. Recognised several times for processing most applications without any error.

Left in April 2010 due to a layoff.

Certification & License.

Property & casuality licence for State of Texas. License # 1639590 From 08/17/2010.

Education: Associate degree in computers (Not completed) Eastfield community college. 1998-2000

High School : Bryan Adms High Dallas TX (Graduated in 1998).

Reference will be available upon request.