Office Manager

Dominic Cheung

**** **** ******, ******, **. Cell: +1-778-***-**** E-mail: ac0cuz@r.postjobfree.com

Education:

Graduated from Simon Fraser University (2012), Burnaby, BC, Bachelor degree of Arts and Social Science (Psychology) Summary:

- 4 years experience of management and supervisor a fast paced environment

- Strong leadership and management skills

- Strong interpersonal skills

- Multilingual (Fluent in English, Mandarin and Cantonese)

- Open mind for new knowledge

Experience

Coast to Coast Fundraising 2017 February – Current Fundraiser

Kelowna, BC

- Actively listen and give full attention to customers face to face, asking questions when necessary

- Establish how to best meet customer needs

- Communicate effectively in the English language in clearly and concisely

- Effectively use standard office equipment such as computers and related software

- Meet attendance requirements with dependability and consistency

- Manage one’s time in order to meet productivity standards

- Multi-task and maintain composure and accuracy while handling frequent interruptions Teriyake Express 2015 December – 2017 February

Store Manager

Vernon, BC

- hire and train new employees

- reach and surpass company goals (reach 15% of sales growth)

- Resolved guest complaints promptly and professionally.

- delegate work and schedule team members

- Worked well with teammates

- Controlled expenses by monitoring labor and food cost. Edo Japan 2012 March – 2015 July

Supervisor

West Vancouver, BC

- trains and oversees cooks

- keeps inventory control

- instructs workers about food handling procedures

- reports to restaurant management

Community Service

Volunteer, S.U.C.C.E.S.S (Surry office), 2011 - 2015 Maintained detailed administrative, managed incoming and outgoing calls for busy office, scheduled and confirmed appointments for Settlement Practitioners.

Volunteer, S.U.C.C.E.S.S (Tri-City office), 2010 - 2015 Organize the front desk and reception area, made copies, sent faxes and handled all incoming and outgoing phone call, designed lessons focused on age and level-appropriate material.

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