Phlebotomist
Resume:
Sarah M. Presley
*****.***********@*****.***
Highlights of Qualifications
Experienced, certified phlebotomist (4-years of experience)
Outstanding people skills; have worked with people from a wide range of backgrounds.
Language skills include: English (native), Spanish (conversational), Farsi (conversational)
Education and Certification
CA State License # CPT60303 since 2012 (license is current)
BA in Geography: Methods of Analysis; San Diego State University, 2004
Work Experience
Circle K September 27-present
Customer Service Representative
Concord, NC
Duties: Cashiering. customer sevice.. Making coffee. Stocking supplies. Cleaning the store. Food preparation. Building client relations. Stocking cooler. Handling vendor delivery inventory checks. Cleaning gas leaks. Administering lottery. And other special projects as assigned.
July 2016- October 2016
Carolina Medical Laboratory, :
Charlotte, NC
Mobile phlebotomist
Performing blood draws on elderly patients in nursing homes
Transporting blood and other types of specimens in a cooler back to the Lab.
Traveling to nursing homes in and around the Charlotte area.
Practicing on arm in the laboratory office.
CSL Plasma, Phlebotomist April 2016 –June 2016
Charlotte, NC
Setup and take down plasmapheresis machines
Troubleshoot alarms
Processing patients
Convergys, Onstar Advisor July 2015 – Feb 2016
Charlotte, NC
Worked at the Onstar call center to provide directions using GIS as well as handle basic customer support such as billing and sales issues
Provided excellent customer support and consistently rated high on call quality and service
Intuitive Health Services, Laboratory Assistant (Phlebotomist) Dec 2013 – March 2015
Correctional Training Facility and Salinas Valley State, Calipatria State and High Desert State Prisons
Drew and processed blood specimens from inmate patients.
Worked with a variety of patients, including very ill and healthy adult populations.
Adhered to strict patient confidentiality (HIPPA) protocols and sanitary procedures.
Responsible for opening the lab; opening lab duties include: performing a needle count, faxing lab reports that came in the previous day after hours, checking temperatures of the fridge, freezer and room, separating lab reports by department.
Used Quest Care 360 for processing lab orders.
Schedule blood draws for inmates using Medsats.
Aliquoted and processed specimens for serum and urine tests.
General cleaning and stocking of lab.
Participated in special assignment to the Correctional Training Facility to do emergency blood draws for a Varicella outbreak.
Administered Breath Sample Collection for H.Pylori Test.
West Oakland Health Council, Phlebotomist March 2013– Oct 2013
Oakland, CA
Venipuncture draws on geriatrics, pediatrics, drug addicts, obese patients and normal patients
Read and performed draws based on doctors requisition form, make slides for tests and prepared specimen to be sent to Quest Diagnostic Laboratory
Collected and processed specimens for tests ordered
Assisted Clinical Laboratory Scientist to carry out various tasks such as organize and distribute lab reports to providers, maintain and update various logbooks in lab, keep current all filing of test results
Participated in proficiency testing and quality assurance program
Phlebotomy Plus of Walnut Creek, Phlebotomy Teacher’s Aide Aug 2012 to Feb 2013
Walnut Creek, CA
Taught students how to perform a variety of routine blood drawing procedures, standard procedures for maintaining positive patient identification and general equipment usage (e.g., centrifuge).
American Red Cross, Volunteer Blood Donor Ambassador April 2012 to Aug 2013
Pleasant Valley, CA
Proficient in recognizing onset of syncope in blood donors. Excellent customer service.
Knowledge of all front desk responsibilities which include: checking in donors for appointments, making donor appointments, and phone handling.
Trained other volunteers as to their duties in the canteen and front desk.
Volunteer Experience
Community Outreach 2013
Bay Area, CA
Door-to-door canvasing (mostly Spanish) as part of a larger grassroots, community-building endeavor to bring neighbors together for study and fellowship, as well as provide virtue classes for children
Taught and assisted in neighborhood based children’s classes and at local Boys and Girls Club
Helped in upkeep of local community center
Shift Leader for local branch of Presidential Campaign 2012
Oakland, CA
Campaigned for presidential candidate at local office in Bay Area call center through cold calling and providing follow-up information.
Acted as shift leader, including interviewing and coordinating volunteers.
Received award for most number of hours on phone bank.
Community Outreach 2009-2011
Melbourne, FL
Provided basic translation and other services to local Hispanic community, including helping neighbors navigate public benefit system, tutoring English, accompanying them to court to explain proceedings and helping them enroll their children in school.
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