Jayshree Chauhan
*** ***** ****** ******: 074********
Preston Tel: 044 177*-******
Lancashire PR1 4JX Email: **************@*****.***
United Kingdom
Personal Profile
A person with over 24 years’ experience within the National Health Service (NHS) UK gained through working in various departments including General Medicine, Haematology, Rheumatology, Medicine for the Elderly, Ophthalmology, Renal, Dermatology and Oncology. An individual with considerable experience in secretarial and administration work. I am fluent in several Indian dialects such as Gujarati, Hindi and also understand some Punjabi. Currently seeking an opportunity to work in the USA to further enhance my skills.
Work History UK
24th April 2017 to date Ramsay Health Care – Fulwood Hall Hospital UK
Bank Medical Secretary
Answering phone calls
Word processing letters and record medical notes
Keeping on top of filing and making appointments
Ensuring a good standard of service is provided and on time
February 1998 to July 2016 Royal Preston Hospital UK
Oncology Services Directorate
Medical Secretary to three Consultant Clinical Oncologists
Dealing with incoming and outgoing mail
Answering phone calls
Word processing letters and record medical notes
Keeping on top of filing and making appointments.
Scheduling meetings for consultants
Dealing with patients and visitors
Leading, training and managing team members
Delegating work to team members.
Ensuring a good standard of service is provided and on time
Short-listing candidates for job applications and interviewing
October 1996-February 1998 Royal Preston Hospital UK
Oncology Services Directorate
Medical and Directorate Secretary to Oncology Services Manager and Consultant Clinical Oncologist and Clinical Director
Arranged meetings, took minutes and recorded notes
Managed and maintained budgets
Liaised with staff in other departments and with external contacts
Interviewed, trained and supervised medical secretaries
Maintained deadlines for board meetings etc.
Worked for private patients under an insurance scheme or self paying and dealing with invoicing
Organised clinics, highlighting problems and solving
Devised and maintained office systems
November 1995-October 1996 Royal Preston Hospital UK
Medical Directorate
Medical Secretary
I re-joined the Royal Preston Hospital working in the same role as below.
February 1993- February 1995 Royal Preston Hospital UK
Medical Directorate
Medical Secretary promoted to work for Consultant Chest Physician and Clinical Director.
Maintained Consultant’s/Business Managers diary arranging appointments and meetings as necessary.
Assisted the Consultant Physician with administrative duties.
Distributed appropriate medical staff rotas to Consultant’s team and liaison with Medical Staffing Officer regarding junior medical staff locum requirements.
Liaised with and advised General Practitioners on appropriate course of action for patients (e.g. domiciliary visits, admission, clinics).
Completed, received and distributed monthly stationery requests.
Ensured work of absent colleagues is fully covered and be prepared to work flexibly when short staffed. Here I have filled in for the Medical Secretaries who work for Consultants in different specialities.
Supervised temporary staff when necessary (e.g. from agencies).
Carried out data entry for ten secretaries annual and sick leave.
When the Personal Assistant to the Medical Directorate was off on annual leave or sick leave I acted on behalf of her and took on her duties as well as mine.
January 1992-February 1993 Royal Preston Hospital UK
Renal Unit
Clerk/Typist to Consultant Physicians and Nephrologists
Take responsibility for patients’ medical history entrusted to secretary’s care and trace out any notes leaving secretary’s custody.
Ensured complete confidentiality of patients’ history and affairs by releasing information only to authorised persons.
Ensured that discharge and clinic letters to GP’s are typed and dispatched as soon as possible.
Received Consultant’s mail, obtain medical files as required by Consultant, liaison with medical records staff, and dealt with enquiries from patients on behalf of Consultant.
During my tenure with the Medial Directorate I also acquired a detailed knowledge of medical terminology in General Medicine, Rheumatology, and Medicine for Elderly, Gastroenterology, Diabetology, Dermatology, Nephrology and Renal Medicine.
Education UK
November 2001 University of Central Lancashire
Certificate in Health and Social Studies for Bilingual Workers
July 1990 Preston College
Royal Society of Arts Diploma in Office Procedures
September 1990 Royal Society of Arts National Vocational Qualification in Business Administration
June 1991 Royal Society of Arts in Computer Literacy and Information Technology
Teeline Shorthand Speed Certificate 70 words a minute for 2 x 2 minutes
Union of Lancashire and Cheshire Institutes in English II (Written)
Royal Society of Arts in Word Processing Stage II Intermediate New Year Series
Royal Society of Arts in Typewriting Skills Stage III Advanced Summer
1990 Royal Society of Arts in Communication in Business (Credit) Summer Series 1990 Royal Society of Arts in Word Processing Stage I Elementary (Distinction)
Summer Series
Royal Society of Arts in Typewriting Skills Stage II Summer Series
Royal Society of Arts in Audio Transcription Stage I Summer Series
Royal Society of Arts in Audio Transcription Stage II Summer Series
June 1990 Union of Lancashire and Cheshire Institutes in Typewriting III Pass
Union of Lancashire and Cheshire Institutes in Word Processing (Distinction)
Union of Lancashire and Cheshire Institutes in Preliminary Book Keeping (Credit)
April 1998 Pitmans Examinations Institute in Typewriting Elementary
Midland Examining Group Typewriting
to date NHS Trust
Experienced using ALMA, Quadramed and Evolve
First Aid Course
Health & Safety at Work
Wordstar 6.0 and Microsoft 5.0, 6.0 and 7.0. Microsoft Excel and PowerPoint
Medical Terminology Course. Bilingual Studies at University of Lancashire
References
Obtained on request