Post Job Free

Resume

Sign in

Information Technology Customer Care

Location:
WB, India
Salary:
20000
Posted:
May 17, 2017

Contact this candidate

Resume:

Chakdaha Nadia- ******

750*******

ac0ci9@r.postjobfree.com

SUKANTA DAS

OBJECTIVE: To seek a challenging career in channel sales, establishing myself as an asset to

the organization and a leader to my team.”

SKILLS & Personal Skills:

ABILITIES Immediate decision making skills

Very adaptive to new concepts and policies

Technical Skills:

Well equipped with MS-Office, MS-Excel & Power-Point

EXPERIENCE: RELATINSHIP EXECUTIVE IN ANGEL BROKING

December 2016-Present

Job Role: sourcing customers for Trading & Demat account

Market: West Bengal

SENIOR EXECUTIVE IN ICICI BANK FOR LOAN DEPERTMENT

May 2016- Septembar2016

Job Role: sourcing customers for loan disbursement

Market: Kolkata

CUSTOMER CARE EXECUTIVE, AEGIS (ESSER GROUP)

February2013- Decembar2013

Job Role: Attending customers grievances and providing them the solution

Achievements: Promoted as the Sr. customer care Executive in four months

Market: West Bengal, Utter Pradesh and Bihar

EDUCATION: PGPBM + MBA- Bengal Institute of Business Studies-Kolkata-(2016)

B.Com(H) Kalyani University- 52%(2013)

WBCHSE- Chakdaha Ramlal Academy- 58%(2010)

Diploma In Information Technology And Application(DITA)-Youth Couputer-82%(2011)

WBBSE- - Chakdaha Ramlal Academy 63%

SUMMER

INTERNSHIP

RJ CORP(PEPSI CO)

April 2015-July 2015

Purpose:

To understand the distribution channel of the company and to increase the penetration of Pepsi beverages

Methodology:

Visited and studied the market at various outlets

Studied the consumer behavior towards the brand with help of a questionnaire

Interacted with potential clients

Learning:

Learnt how to introduce new customer to the business

Learnt to deal with customer queries and their problems

Gathered knowledge about the beverage market in kolkata

KEY PROJECTS Super Sale Carnival: Study on the shoppers’ behavior during the festive of sraswati puja and Republic day (2015)to

enhance sale during this period

Brand War: Participated in a multi facet project wherein designed promotional strategies and media planning for the successful launch of a brand in the Indian market

Outdoor Advertisement: Identified the different out of home advertisements, figured out the pros and cons of hoardings and developed an alternative plan for those advertisements

Business Plan: Created a business plan as a team with minimum capital to achieve maximum profit with in limited period of time

ACHIEVEMENTS: Member of the winning team of Entrepreneurial challenge at BIBS (2014)

Member of the winning team of Outbound Learning Expedition at BIBS (2014)

Ranked 1st in DITA(2011)

EXTRA CARRICULAR ACTIVITIES: Bike Riding

Active Member Of National Service Scheme(NSS)

Computer Gaming

Page 2

Page 3



Contact this candidate