Objective

Acquire a position where I can incorporate my experiences and education within an organization that offers professional and personal growth opportunities. Education

**/** ***** ********** - Bachelor of Arts - Human Relations National Honor Society Pinnacle Award

Doane University - Bus Admin/Information Operations, Graphic Design – 47 credits 5/95 Southeast Community College - Associate of Applied Science Business Administration with Marketing Management Specialization Experience

10/15 – 4/17 State of NE – Administrative Services OCIO - IT Computer Operator Monitor, assist, and report statewide network connectivity issues. After hours help desk and live chat support, AS400 reboot, Data management, PC modification, Critical reporting, Technical writing (SOPs), and Team mentoring.

8/13 – 4/17 Blogger - Freelance

WordPress, Google and Amazon tools, SEO, Affiliate and Social Media Marketing, Content Development, Research, Interviews, and Photography 11/12 – 3/13 State of NE – Department of Agriculture - Staff Assistant I Suggested software implementation to streamline scanning and indexing process for uploads to OnBase database, certificate management, Crisis simulations and Grant application proofreading. 9/12 – 10/12 Insight Global - CompuCom – Field Engineer (Contractor – NE & IA) Install network devices for Walmart and Sam’s Clubs. Daily report submissions. 1/12 – 9/12 Adecco Temp Staffing - QBE First – Customer Service Representative Call center customer support for property loss and banking insurance. Detailed documentation. 8/11 - 11/11 Synergy Services - Dell Computers - Tier I Tech Support (Contractor) Call center customer service supporting hospitals and medical facilities. Password resets for Active Directory, Kronos, PeopleSoft, proprietary program passwords, and remote assistance. 6/97 - 7/11 PC Tutor & Repairs – Marketing - President and CEO PC Tutoring, Upgrades, Repairs, Study material, Office manager, Marketing, Advertising, Collections, Contract development, Bookkeeping, Business & personal tax preparation, Small business consultant, Supervised 4 staff members and 25 contractors. Additional Skills – PC sales assistant, Programmer support, Account management, Administrative assistant, Merchandising, and a variety software experience including MS Office, Desktop publishing, QuickBooks, Databases, OnBase, SharePoint, proprietary apps, etc.