Evelyn Bracamonte
Arlington, TX *****
ac0cfn@r.postjobfree.com - 682-***-****
To obtain a position that will draw upon my education, work experience while
providing the opportunity to contribute to an organization success.
Authorized to work in the US for any employer
WORK EXPERIENCE
Patient Services Representative
A to Z Pediatric Therapy - North Richland Hills, TX - 2014 to Present
1. Indexing new patient paper work.
2. Coding and Scanning
3. Making Referral Calls. (Intake Report)
4. Insurance Verification.
5. Making Reminding calls for (Well visit, Hearing Screening/Scheduling
6. Translations over the phone and at Patient House if is needed.
7. Welcome Text.
8. Scheduling Initial Evaluations.
9. Handling Spanish Medical Records Request.
10. ER Eligibility Run once a month. (PRN)
Temporary Job
Care and Care Insurance - Fort Worth, TX - 2013 to 2013
1. Appointment Setter.
Research Analyst
Collection Calls - Plano, TX - 2013 to 2013
2. Verification of Employment and Phone Numbers Verification as requested by clients.
3. Resolving In and Outbound Calls.
Assist the Hospital Community
Dell Services/BCBS of Rhode Island - Providence, RI - 2006 to 2011
1. Resolve Claim Issues pertaining to payment discrepancies and billing, research and resolved
customer questions, and complains.
2. Assist the Hospital Community through dedicated time to adjust and resolved claims issues.
3. Maintain tracking and logging records, responsible for all levels of HIPPA, including properly adjusting
claims based on knowledge of covered benefits, insurance and provider contracts.
4. Ensures accurate and timely payment of claims to meet or exceed Customer Service Level.
EDUCATION
Computer Ed Institute in Medical Administrative Assistant
High School Diploma - Woonsocket, RI
Medical Terminology
HIPPA Awareness Training Program
Specialized Training.
Inter Plan Programs Training, Medical Terminology, Customer Service Training (AECR), IMSP, Blue Lyncs, Facets, Book Manager, Library Reader Lotus Notes, TLO System, SQ7, Manta.com, Microsoft Outlook, Microsoft Excel, Power Point.
CERTIFICATIONS/LICENSES
Hearing Screener
September 2016 to 2021
ADDITIONAL INFORMATION
Summary of Skills.
Customer Service with more than 5 years of Experience.
Healthcare Professional with 5 years of claims processing knowledge.
Detail oriented with strong multitasking and abilities to work well under pressure.
Extremely dependable with strong commitment customer satisfaction and quality outcomes.
Excellent decision maker, well organized, resourceful, and work well independently.
References Available Upon Request