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Service Training

Location:
Kailua, HI
Salary:
40-60 K
Posted:
May 15, 2017

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Resume:

MICHAEL A. JONES

*** ***** ** ****

Kailua, Hi **734

808-***-****

ac0boa@r.postjobfree.com

Veterans’ Preference:

WORK EXPERIENCE:

OPERATIONS SUPERVISOR, 06/2015-PRESENT

94TH Army Air Missile Defense Command, Joint Base Pearl Harbor Hickam, Pearl Harbor HI

Salary: $108,000 per year; 50-60 hours per week

Supervisor: Major Matthew J. Chambless; Email: ac0boa@r.postjobfree.com

PRIMARY DUTIES:

SUPERVISE OPERATIONS: Serve as a member of a region-focused team. Assume responsibility for the accountability, operations and maintenance of designated system, in this case the Air and Missile Defense Planning and Control System.

COMMUNICATION AND COLLABORATION: Coordinate section administration functions. Establish and maintain effective working relationships with designated partners. Receive, interpret, disseminate and implement guidance from local and national decision makers to peers and subordinates. Demonstrate effective, solution driven service to customers and stakeholders.

LEAD PEOPLE: Assume responsibility for the health and welfare of designated managers, supervisors and junior technicians. Ensure proper training and tools to accomplish objectives are provided. Conduct performance evaluations, individual counseling, feedback and follow up. Elevate issues to upper management as necessary.

Key Accomplishments:

Maintained 100% accountability for assigned mission equipment valued at over $568,000

Created an organizational atmosphere of understanding, harmony and esprit de corps

Filled in as top level team manager for 45 days; resulted in no loss of continuity

Managed the health and welfare and provided supervision to 88 mid-level and junior workers

GROUND LIASON SENIOR ADVISOR, 02/2014-06/2015

377TH Ground Liaison Detachment, Joint Base Pearl Harbor Hickam, Pearl Harbor HI

Salary: $ 105,500 per year; 50-60 hours per week

Supervisor: Captain James R Hodges; email: ac0boa@r.postjobfree.com, may contact

PRIMARY DUTIES:

ORGANIZATIONAL TRAINING: Provide training for top-tier organizational workforce in U.S. Army tactics, doctrine, threat and coalition ground force matters. Develop and disseminate coalition operating procedures and planning. Participate in exercises and deployments.

COMMUNICATION AND COLLABORATION: Serve as principal advisor and to organization’s executive officer. Serve as organization’s principle coordinator and liaise with parallel and subordinate units. Establish and maintain effective working relationships with designated partners. Receive, interpret, disseminate and implement guidance from local and national decision makers to peers and subordinates. Demonstrate effective, solution driven service to customers and stakeholders.

LEAD PEOPLE: Assume responsibility for the health and welfare of designated managers, supervisors and junior technicians. Ensure proper training and tools to accomplish objectives are provided. Conduct performance evaluations, individual counseling, feedback and follow up. Elevate issues to upper management as necessary.

Key Accomplishments:

Provided critical, actionable insight to theater-level decision makers during high profile exercise

Developed, disseminated and implemented organization’s first-ever operations training set

Revised organizational training program based on the progressive module concept

Mentored two mid-level supervisors for expanded job requirements; ensured full readiness

OPERATIONS SUPERVISOR, THEN, SENIOR COORDINATOR, 06/2012-02/2014

5th Battlefield Coordination Detachment, Joint Base Pearl Harbor Hickam, Pearl Harbor HI

Salary: $102,000 per year; 50-60 hours per week

Supervisor: Captain Marcus W. Johnson; email: ac0boa@r.postjobfree.com

PRIMARY DUTIES AS SENIOR COORDINATOR:

MANAGE OPERATIONS: Lead liaison organization personnel in establishing and maintaining operational links between related units. Integrate systems into operational plan. Monitor and report operational actions towards the goal of operational integration between related domestic and international units.

COMMUNICATION AND COLLABORATION: Conduct effective written and oral communication with superiors, peers and subordinated. Establish and maintain effective working relationships with designated partners. Receive, interpret, disseminate and implement guidance from local and national decision makers to peers and subordinates. Demonstrate solution driven service to customers and stakeholders.

LEAD PEOPLE: Assume responsibility for the health and welfare of designated managers, supervisors and junior technicians. Ensure proper training and tools to accomplish objectives are provided. Conduct performance evaluations, individual counseling, feedback and follow up. Elevate issues to upper management as necessary.

PRIMARY DUTIES AS OPERATIONS SUPERVISOR:

SUPERVISE OPERATIONS: Manage and supervise collaborative organizational operations. Plan, monitor and report integration actions. Maintain operation of critical organizational equipment.

COMMUNICATION AND COLLABORATION: Serve as principal advisor and to organization’s executive officer. Serve as organization’s principle coordinator and liaise with parallel and subordinate units. Establish and maintain effective working relationships with designated partners. Receive, interpret, disseminate and implement guidance from local and national decision makers to peers and subordinates. Demonstrate effective, solution driven service to customers and stakeholders.

LEAD PEOPLE: Assume responsibility for the health and welfare of designated managers, supervisors and junior technicians. Ensure proper training and tools to accomplish objectives are provided. Conduct performance evaluations, individual counseling, feedback and follow up. Elevate issues to upper management as necessary.

Key Accomplishments:

Assumed top-priority collateral responsibility as Sexual Assault Response Coordinator for the unit; underwent rigorous credentialing process

oOrganization achieved 0 sexual assault/sexual harassment issues over two years

Selected by Senior Executive to attend elite training; lauded by leadership for top 1% ranking

Recognized for professionalism and expertise during several international business assignments

Maintained 100% accountability for critical equipment and tools valued at over $65,000

Personally mentored newly hired mid-level manager with no prior history in unit operations

Demonstrated technical expertise in several large-scale, high profile training scenarios

RECRUITER – ASSISTANT STATION COMMANDER, 02/2009-02/2012

New England Recruiting Battalion, Haverhill MA

Salary: $96,000 per year, 60-70 hours per week

Supervisor: Sergeant First Class Robert C. Gibbons; email: ac0boa@r.postjobfree.com

PRIMARY DUTIES:

PERSONNEL RECRUITMENT: Evaluate applicant suitability and eligibility. Advise applicants on organization’s programs and benefits. Aid applicant in the preparation of required application paperwork and actions. Process qualified applicants.

COMMUNITY OUTREACH: Serve as the organization’s ambassador to the community. Cultivate a network of advocates and influencers in eligible populations. Develop and present awareness programs. Demonstrate impeccable dress and appearance standards at all times. Consistently conduct business in an efficient, knowledgeable and professional manner.

Establish and maintain effective working relationships with designated partners. Receive, interpret, disseminate and implement guidance from local and national decision makers. Provide effective, solution driven service to customers and stakeholders.

Key Accomplishments:

Accomplished recruiting and outreach in a hostile urban area encompassing 281 square miles

Provided community outreach to a population of 328,521 including 11 high schools & 2 colleges

Achieved 100% forward-processing rate for all successfully recruited applicants

Spearheaded transition to new “Transition to the Team” program with 37 recruited applicants

Maintained 100% accountability for government equipment valued at over $30,000

Prepared recruited applicants for forward-processing; resulted in 90% applicant promotion rate

Increased recruitment rate in assigned area of concentration by 10% over the course of 1 year

Drove over 46,500 accident free miles in the performance of duties over 3 year period

ASSISTANT OPERATIONS SUPERVISOR, 08/2006-02/2009

Headquarters and Headquarters Battery, 1st Battalion, 1st Air Defense Artillery, U.S. Army Pacific

Salary: $86,500 per year; 50-60 hours per week

Supervisor: Unavailable, may not contact

PRIMARY DUTIES:

ASSIST SUPERVISION OF OPERATIONS: Assist the primary operations supervisor with managing the work flow, work tempo and workforce of the operations center. Manage scheduling initiative.

COMMUNICATION AND COLLABORATION: Produce graphics, overlays, and reports. Disseminate scheduling information. Establish and maintain effective working relationships with designated partners. Receive, interpret, disseminate and implement guidance from local and national decision makers to peers and subordinates. Demonstrate effective, solution driven service to customers and stakeholders.

LEAD PEOPLE: Assume responsibility for the health and welfare of designated junior technicians. Ensure proper training and tools to accomplish objectives are provided. Conduct performance evaluations, individual counseling, feedback and follow up. Elevate issues to upper management as necessary.

Key Accomplishments:

Maximized available resources to ensure 100% of work center goals were met or exceeded

Developed and implemented new scheduling standard operating procedure guidelines

Distinguished performance as go-to supervisor during high-visibility training event

Maintained 100% accountability for tools and equipment valued at over $100,000

UNITED STATES ARMY, VARIOUS LOCATIONS, 01/1997-08/2006

EDUCATION

Diploma, Idaho Falls High School, Idaho Falls, ID 1996

JOB RELATED TRAINING

Command and Control, Battle Management, and Communications (C2BMC),(01,2017)

Ballistic Missile Defense Staff Course, (12,2016)

Applied Suicide Intervention Skills Training (ASIST trained), (07/2016)

Level I Antiterrorism Training, 09/2015

Relevant and Realistic Interactive Theater Sexual Assault Training, 12/2014

Risk management Basic Course, 09/2012

Air Operations Center Initial Qualifications Course, (08/2012)

Joint Firepower Course, (07/2014)

Senior Leader Course, Commandants List for academics, 2011

Getting Started with Excel, 09/2009

Getting Started with Outlook, 09/2009

Getting Started with PowerPoint, 09/2009

Getting Started with Word, 09/2009

Diver General Engineering Course, 08/2008

Aviation Survival, 08/2008

Air Defense Artillery Basic Noncommissioned Officer Course, 07/2007

Equal Opportunity Leadership course, (06/2007)

Phase 1, Basic Noncommissioned Officer, 06/2007

Primary Leadership Development, 05/1999

Basic Combat Training, 09/1996

LICENSES AND CERTIFICATIONS

TS/SCI Clearance, Active

PERFORMANCE AWARDS

Meritorious Service Medal

Army Commendation Medal, awarded 3 times

Army Achievement Medal, awarded 7 times

Good Conduct Medal, awarded 6 times

Battalion Recruiter of the Year (2010)

Eagle Scout (1992)

Commandants list at Senior Leadership Course (03/2010)

COMPUTER SKILLS

Proficient in Microsoft Office Suite of Tools to include Excel, PowerPoint, Outlook, and Word



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