Joyce A. Horton

**** ******* *** **.

ac0bno@r.postjobfree.com

901-***-****

Highlights

Store opening and closing procedures

Store operations

Customer-oriented

Strong leader

Supervisory skills

Hiring and training

Skills

Ability to type 25-30 w.p.m., proficient in Microsoft Word, Power Point, basic in Excel and Outlook

Accomplishments

Assisted in maintaining preparation and service areas in a sanitary condition. Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock. Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.

Employment Opportunities

Captain D’s

Memphis, TN

Rest. Manager

06/15-Present

Ability to make timely decisions under challenging circumstances.

Utilize operational tools to achieve excellence during the shift.

Executed store operations during scheduled hours.

Burger King

Memphis, TN.

Asst. Manager

10/2013-06/2015

Prepare and served quality products as efficiently and pleasantly as possible.

Manage and direct the activities of other restaurant personal on the shift as needed.

Followed company operational policies and procedures, including those for cash handling.

Captain D's

Memphis, TN

Asst. Manager

3/2012-08/2013

Execute store operations during scheduled shifts.

Deliver legendary customer service to all customers by acting with a customer Acts with integrity, honesty and knowledge that promotes the culture, values and mission of the company.

Opened and closed the store, which included counting cash drawers and making bank deposits.

Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers

Taco Bell

Memphis, TN

Manager 06/2009 to 03/2011

Contributed to positive team environment by recognizing alarms or changes in employee morale and performance and communicating them to the store manager.

Supervised and coordinated activities of cooks and workers engaged in food preparation

Acts with integrity, honesty and knowledge that promotes the culture, values and mission of the company.

Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment

Popeye’s Chicken & Biscuit

Bartlett, TN

Manager 9/2008-3/2009

Followed company operational policies and procedures, including those for cash handling.

Directed the operation and organization of all food-related activities, including the presentation and serving of food, safety and security.

Utilized operational tools to achieve excellence during the shift.

Scheduled and directed staff in daily work assignments to maximize productivity.

Education

Respiratory Therapy

Southwest Tennessee Community College, Memphis, TN

Nursing Assistant Certification

Bridges, Memphis, TN

Family Planning Certification

Shelby State Community College, Memphis, TN

Diploma

White Station High, Memphis, TN, US

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