Derik R. Hubbard

**** ****** ***.

Tacoma, WA ***08

520-***-****

www.linkedin.com/in/derik-hubbard

ac0bh5@r.postjobfree.com

Solutions-oriented Senior IT Specialist with notable success installing, managing, and maintaining a broad range of corporate IT initiatives while participating in network troubleshooting, hardware and software maintenance, and implementation of network solutions in direct support of everyday business objectives

SUMMARY OF QUALIFICATIONS

-Active Secret Security Clearance. With ability to obtain Top Secret

-Network+

-Security+

-A+

-VMWare

-Virtual Machines

-Expired Cisco Certified Network and Design Associate (CCNA,CCDA) CSCO11369015

-Provided LAN sustainment and assistance to over 500 end users at four different locations, connecting to WAN LAN networks through fiber optic, wireless bridge, and satellite. Using protocols such as OSPF and BGP

-Outstanding leadership abilities: Managed a help desk in support of a large, decentralized business size network

-Planned, oversaw, and implemented the installation of over 10 small business sized LAN to completion

-Extensive experience with Cisco Call Manager and Cisco VOIP phones

-In depth understanding of signal flow troubleshooting

-Provided critical IT assistance for senior executives within a large and complex organization

-Self-starter able to multi-task in a professional, efficient, and timely manner

-Working knowledge of Active Directory, Exchange Server, and Group Policies

-Coordinated with others outside the organizational unit to expand and connect networks

PROFESSIONAL EXPERIENCE

Nov 2015-Current (Tobyhanna Army Depot)

Information Technology Specialist GS-2210-12

Systems Administration/Customer Support/Networking

Provides hardware and software repair, replacement, troubleshooting, installation, planning, design, configuration, implementation, documentation, assessment, Over-the-Shoulder training and management of the Warfighter Information Network-Tactical Increment 1 (WIN-T Inc 1). The WIN-T Inc 1 is a communications network that provides the Army Warfighter with voice, data and video capabilities for use in a tactical environment, utilizing primarily commercial off-the-shelf (COTS) equipment. This system of systems includes the following equipment: Unit Hub Node, Regional Hub Node,Single Shelter Switch (SSS), Joint Network Nodes (JNN), Battalion Command Post Nodes (BnCPN), Network Operations (NetOps), JNN and BnCPN Satellite Transportable Terminals (STTs), and Master Reference Terminals (MRTs) Provides Over-The-Shoulder training, technical support and assistance for WIN-T Inc 1 systems, including troubleshooting, testing and accomplishing repairs, removing and replacing WIN-T Inc 1 components, submit Engineering Change Proposal (ECPs), and troubleshoot system hardware and software.

Jun 2008 – Sep 2014 (General Dynamics) Sep 2014-Nov 2015 (ManTech)

Senior Systems Engineer

Perform field activities associated with installing, maintaining, integrating, troubleshooting, testing and servicing of multiple fielded systems/products at customer sites using all node types

Diagnose and repair mechanical, hardware, software and systems failures using established procedures and submit reports on system reliability metrics to technical/regional support centers

Serve as the subject matter expert working with the tactical customer to accomplish initial installation, configuration and reconfiguration of all equipment as the communications environment evolves

Perform complex technical evaluation and resolve critical technical problems on fielded systems

Implements test plans and procedures in accordance with contract requirements for the verification of deliverable system

Represent company at program and customer reviews

Work with customer leadership on the planning and implementation of system customization to meeting specific mission requirements

Conduct site and equipment inspections in order to perform preventative and corrective maintenance

Assist management reviewing maintenance contracts and complex system configurations and prepares the field support section of certified proposals

Recommend design enhancements to internal management and engineering

Conduct technical seminars and training for customer or company personnel, informal on the job training for other field service staff members and customers, and over-the shoulder/refresher training to users in the field as required

Documents failures and corrective action in accordance with proper procedures, and makes technical recommendations based on this collective data

Network Manager Help Desk Supervisor, US Army, Baghdad, Iraq

Aug 2006-Dec 2007 (Full Time, 40+ Hours a week)

Supervised three personnel in the implementation and up-keep of a complex network in a fast paced environment. Directly supported the end user by providing network connectivity, laptop PC hardware and software support, CPOF support and the ability to complete highly time-sensitive projects, often remotely or over the phone. Managed a Microsoft Server 2003 Organizational Unit, creating group policies and adding deleting accounts. Advised senior management concerning major aspects of system design, including what system inter-relationships must be considered, operating mode, system software, and or what equipment configuration is most appropriate for situations.

Network Manager Help Desk Supervisor, US Army, Schweinfurt, Germany

Mar 2004-Aug 2006 (Full Time, 40+ Hours a week)

Trained three personnel to deploy in support of a decentralized network. Provided instruction and guidance on how to handle all levels of end users, working with programming Call Manager Express, Cisco Routers and switches, Cisco VOIP phones, KU Satellites, terminating Ethernet cabling, TCP IP set up, and Microsoft software.

Network Manager Help Desk Supervisor, US Army, Tikrit, Iraq

Mar 2003-Mar 2004 (Full Time, 40+ Hours a week)

Supported an Army General and staff with strategically critical network. Directly provided assistance to the end user to ensure the ability to complete highly time sensitive projects. Managed seven personnel in the implementation and maintenance of a complex network in a fast-paced environment.

Network Manager Help Desk Supervisor, US Army, Kitzingen, Germany

Nov 2001-Mar 2003 (Full Time, 40+ Hours a week)

Trained and mentored seven personnel for future high profile support of an Army One Star General. Training the team to handle all levels of end users, working with programming Cisco Routers and switches, KU Satellites, terminating Ethernet cabling, TCP IP set up, and Microsoft software.

Personnel Administrator, US Army, Kitzingen, Germany

Apr 2001-Nov 2001 (Full Time, 40+ Hours a week)

Ensured a staff of 200 people, was kept up to date, running efficiently, and organized on assignments and standards were met on time. Managed small business size payroll, leave, personnel actions and accountability. Worked with Microsoft Office software Word, Excel, and PowerPoint. Maintained professionalism in the handling of all sensitive and confidential information. Multi-tasked and handled assignments in a fast-paced working environment.

Network Monitor Help Desk Team Member, US Army, Fort Bragg, North Carolina

Feb 1998-Apr 2001 (Full Time, 40+ Hours a week)

Diagnosed and troubleshot issues relating to applications, operating systems, hardware, wireless RF, and network connectivity. Logged trouble tickets into Help Desk database. Reported common Help Desk issues to Help Desk Supervisor. Ran and terminated Ethernet cabling, making certain all tasks were completed in a timely manner.

EDUCATION and TRAINING

-WGU: Bachelor of Science, IT – Security, 2019

Satellite Training: Trained on (Data Path) KU band satellite system, installation, operation and maintenance, 2006

-Leadership Development Course, 2001

-Army Technical School: Multiple Channel Transmission Systems Operator Maintainer (25Q), 1998

-Lake Worth High School, Lake Worth, Florida Diploma, 1997

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