Brian Thorpe

Two Harbors, MN

ac0bdt@r.postjobfree.com - 651-***-****

WORK EXPERIENCE

Operations Manager - Franchise Fulfillment Manager PureDriven - Two Harbors, MN - January 2015 to Present Responsibilities

Responsible for hiring, developing, and assigning workload to contracted technicians. Construct the company's workflow for products and delivery. Create job descriptions and hire technicians to fill those jobs. Problem escalation. Managing the workflow and overseeing 40+ contract technicians. Manage CMR system. Accomplishments

Hired 30+ contract technicians to do various product delivery for PureDriven. Developed Job descriptions for over 12 different postions within the company. Developed and refined the product delivery process and systems. One of 5 members of the company leadership team. Skills Used

Excellent Communication Skills - Multi-Task Manager - Recruitment - Training and Development - HR Documentation - Job Descriptions - Customer Service - Budgeting - Manage CRM system - Project Management - Operations Management - B2B Sales - Sales Team Management Store Manager

CVS/pharmacy - Superior, WI - July 2012 to December 2014 Responsibilities

Responsible for the primary operation of a community pharmacy and retail drug store. Analyze financial and performance data and developed action plans to increase sales and control expense. Leverage knowledge of Operating Statements to develop a business plan for year. Overall supervision of store operations. Handling areas of Customer Service, Recruiting, Hiring, Training, Employee Development, Payroll, Budget Setting, Loss Prevention, and Basic Pharmacy Skills. Managed team of 30 employees. Accomplishments

Opened a brand new 24 hour pharmacy located in Superior, WI. My store has the area best Employee Engagement (out of 282 stores). Met sales budget goals in first 2 years of operating the business. Skills Used

Excellent Communication Skills - Community Involvement - Multi-Task Manager - Manage a yearly budget of over 2.8 million dollars - Recruited original team of 30 employees and have retained 24 team members - Training and Development of Team - Performance Management - Profit and Sales Driven - Proficient in HR Documentation - Loss Prevention

Store Manager

Walgreens - Burnsville, MN - May 2004 to June 2012 Responsibilities

Responsible for the primary operation of a community pharmacy and retail drug store. Recruited, developed, and managed a team of 20-25 employees. Leveraged company resources to drive sales and increase productivity and motivation of employees. Developed and implemented action plans to increase sales and control costs through Operating Statements and KPIs. Overall supervision of store operations including hiring, asset control, and scheduling employees.

Accomplishments

Community Leader and Cosmetic Point Manager for a district of 32 stores. Successfully opened a brand new store in Red Wing, MN in 2009.

Skills Used

Excellent Communication Skills - Community Involvement - Multi-Task Management - Manage a yearly budget of over 2.2 million dollars - Recruiting and Training of Assistant Store Managers - Performance Management

- Profit and Sales Driven - Proficient in HR Documentation - Earned and maintained National Pharmacy Technician Certification

Store Manager

SuperAmerica - Woodbury, MN - November 1993 to March 2004 Responsibilities

General Manager of daily Convenient Store Operations. Managed all facets of the convenience store. Customer Service, Recruiting, Hiring, Training, Employee Development, Payroll, Budget Setting, Loss Prevention, Ordering, Food Preparation, and general Maintenance of the building and gasoline pumps. Accomplishments

Was "Best In Class Store Manager" for 4 out of 5 years. New Store Manager Trainer, Food Safety Trainer, and Tobacco/Alcohol Adherence Trainer for the District. Worked my way up from a cashier to an assistant store manager to one of the top managers in the district while attending college. Skills Used

Multi-Task Management - Employee Development - Performance Management - Sales Planning - District Trainer of new Store Manager recruits - Developed Food Safety Training Program for Market EDUCATION

Assoc. in Communications/ Mass Media

Inver Hills Community College - Inver Grove Heights, MN 1995 to 1998

SKILLS

Microsoft Office (3 years), Excel (2 years)

CERTIFICATIONS/LICENSES

Certified Pharmacy Technician

July 2005 to Present

National Board of Pharmacy Certification for Pharmacy Technician Continuing Education

GROUPS

Two Harbors Area Fund

October 2015 to Present

Board Member of the THAF. The board reviews, nominates, and awards grants from a general fund to help support the community of Two Harbors, MN.

ADDITIONAL INFORMATION

20+ years of Management and Sales Experience