Customer Service Microsoft Office

Diana Franco

**** ********** **. *******, ** ****8

Phone: 832-***-****

ac0bcr@r.postjobfree.com

Professional Overview

To obtain a position that utilizes my professional skills and organizational skills. To enhance my knowledge and become a successful woman. I am also eager to learn new skills and work hard.

Summary of Skills

Data Entry

Bilingual (English/Spanish)

Communication Skills

Organization Skills

Computer Skills

(Microsoft Office)

Math Skills

Administrative

Billing

Dispatching

Customer Service

Payroll

Work Experience

Mesa Mechanical September 2015 to December 2016

Dispatch Support/ Billing Assistant/ Administrative

Houston, TX

•Taking service calls from customers

•Creating service call work orders

•Dispatching HVAC/ Refrigeration/ Plumbing technicians to service calls

•Issue new purchase orders

•Debriefing technicians

•Entering the technicians time and materials used on service call

•Validating work orders for billing

•Payroll

•Billing assistant

Bel Furniture Mollai Inc. May 2014 to September 2015

Office Clerk/ Administrator

Houston, TX

Creating invoices

File Documents

Answer Phone calls (customer service)

Making confirmation calls

Running credit applications

Helping customers out

Charging customers

Money handling

Handle Register

Administrating sales

Clean office

Houston Zoo @ Sodexo October 2010 to July 2011

Cashier/ Helper

Houston, TX

•Handle register and cash

•Helping customers

•Cleaning area

•Organizing food Fast line serving

Education

Aldine High School 2012

High School Diploma

Houston, TX

Lone Star College Current

Houston, TX

School Organizations

Student Council

Helper/ Member

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