Administration Assistant
Resume:
Sabrina Di Lorenzo
650-***-**** / HYPERLINK "mailto:***************@*****.***" ***************@*****.***
*** *** ******, *** ******, CA 94070
SUMMARY: Experienced supervisor with 15 years in customer service and sales; a self-motivated problem solver with administrative experience, and training in the medical administrative field, I’m eager to begin a career in the office field and excited to make a positive and immediate impact as part of your successful team.
SKLLS / TRAINING:
MS Word - Advanced
Medical Terminology - Advanced
MS Outlook - Intermediate
Medical Office Procedures
MS Excel - Advanced
Health Insurance Processing
MS PowerPoint - Advanced
Electronic Health Records
MS Access - Intermediate
Medical Transcription
MS Windows
Computerized Medical Billing
Computer Networking Fundamentals
Medical Coding
Keyboarding
Administrative Support
EXPERIENCE:
Safeway
2016 to present
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Write and send managers weekly report to corporate. Inventory-taking, reconciling cash receipts, cash deposits and register till. Ensure that customers receive satisfactory service and quality goods
Inventory stock and reorder when inventory drops to a specified level. Change weekly sales price tags for all items sold. Clean fuel spills safely.
Burger King 2013 - 2016 San Carlos, CA
Assistant Manager
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Inventory stock and reorder when inventory drops to a specified level
Assign employees to specific duties
Enforce safety, health, and security rules
Pet Food Express 2014 - 2016 Palo Alto, CA
Sales Associate
Described merchandise and explain use, operation, and care of merchandise to customers
Recommended, selected, and help locate or obtain merchandise based on customer needs and desires
Computed sales prices, totaled purchases and received and processed cash or credit payment
Answered questions regarding the store and its merchandise
Maintained records related to sales
Toys R Us 2011 – 2013 Redwood City, CA
Customer Service Representative/Overnight Stocker
Received payment by cash, check, credit cards, or automatic debits
Issued receipts, refunds, credits, or change due to customers
Assisted customers by providing information and resolving their complaints
Greeted customers entering establishment
Stock shelves, and mark prices on shelves and items
Merchandised product according to company standards and corporate planograms
Sabrina Di Lorenzo
Associated Language & Learning 2008-2010 Redwood City, CA
Speech Therapist Assistant
Implemented treatment plans or protocols as directed by speech-language pathologists
Documented clients' progress toward meeting established treatment objectives
Assisted speech-language pathologists in the remediation or development of speech and language skills
Performed support duties such as preparing materials, keeping records, maintaining supplies, and scheduling activities
Prepared charts, graphs, or other visual displays to communicate clients' performance information
Starbucks 2006-2009 San Carlos, CA
Customer Service Representative
Received payment by cash, check, credit cards, or automatic debits
Issued receipts, refunds, credits, or change due to customers
Tabulate bills using a computerized cash register
Greeted customers entering establishment
Assisted customers by providing information and resolving their complaints
Stocked shelves, and marked prices on shelves and items, merchandising product to cmopany standards
Smart Legal Services 2001-2002 Hayward, CA
Secretary
Used computers for various applications and word processing
Answered telephones and gave information to callers, took messages, or transferd calls to appropriate individuals
Created, maintained, and entered information into databases
Set up and managed filing systems and recorded information, updated paperwork, or maintained documents and correspondence
Operated office equipment such as fax machines, copiers, and phone systems and arranged for repairs when equipment malfunctioned
Greeted visitors or callers and handled their inquiries or direct them to the appropriate persons according to their needs
Maintained scheduling and event calendars
Scheduled and confirmed appointments for clients, customers, and supervisors
Made copies of correspondence and other printed material
EDUCATION:
Sullivan and Cogliano Training Centers 2014-Present Miami, FL
AAS Degree – Computer Application Technologies with a Concentration in Medical Office
Sequoia High School Redwood City, CA
High School Diploma
Contact this candidate