Operations Manager Continuous Improvement

Kevyn Lee

Address: North Hollywood, CA. ***** Mobile: 424-***-**** Email: ac0ba3@r.postjobfree.com

Director of Operations

Promoter of Lean process improvement & operational performance

10+ years of management experience specializing in Fulfillment, Transportation and Manufacturing

Forward thinking leader committed to safety and quality

EDUCATION

Master of Business Administration May 2007 Bachelors of Arts in History and English May 2005

University of Phoenix Tuskegee University

Phoenix, Arizona Tuskegee, Alabama

Organizations

2004-2005 National Dean’s List;

Awarded Phi Alpha Theta History Honor Society Membership, which recognizes only 5% of top college students nationwide each year.

CAREER HISTORY AND PERFORMANCE

Natures Bounty, Garden Grove, CA (February 2015-Present)

Director of Operations

Reports to the Regional Director of Operations. Accountable for effective leadership to plant employees at the tablet facility. Key responsibilities include: planning, development, and implementation of effective operations policies, D.O.T compliance and regulations procedures; Lead senior management in developing the daily directions strategy for short and long term goals and plans. Plan the long-term budget projections procedures, and planning.

Achievements -Re-structured the operation departments to transition to a Integrated High Performing Organization; Led the cultural change of the operation to one oriented towards safety and continuous improvement where over 70% of the labor force engaged in Continuous Improvement; Maintained exemplary regulatory compliance from D.O.T CalOsha, HACCP, UL, cGMP & FDA audits; Executed capital projects and production line re-configurations to increases in operating efficiencies by almost 20%; At Nature's Bounty I took over two sites and 6 departments with a $150 million budget that had missed budget by $250k the prior year. I implemented new cost control procedures and replaced numerous suppliers, leading to a $125k positive variance at the end of the company’s fiscal year 2015.

PepsiCo, City of Industry, CA (December 2012-February 2015)

Operations Manager

Provide both tactical and strategic leadership for the Naked Juice 3rd shift plant operation, which consist of union employees ranging from FLTM’s, Quality Control, Transportation, Maintenance Technicians, and Automations operators.

Monitors the total production process from blending to packaging to ensure that safety, quality, production and business goals are met.

Ensure compliance with all HS&E and Department of Transportation regulations;

Develop value added training focusing on the tools of Kaizen, TPM, and 6S, which shows measurable improvements and build a culture of expertise.

Driver of process improvement and capital projects;

Achievements –Developed a continuous education curriculum for all union operators, which have benefited production across all shifts. Reduced corrugate changeover time by 28% from 53 minutes to 15 minutes-proven sustainable among all shifts. Co-created an Autonomous Maintenance process for operators, resulting in a reduction of 12.3% of unplanned downtown due to minor stops of the lines. Led the shift responsible for breaking Naked Juice’s company record for cases processed within a shift.

Amazon.com, Phoenix, AZ (March 2009-December 2012)

Operations Manager

Department head responsible for Inbound & Outbound operations, safety, and quality of the largest department by volume, size, and employees.

Lead, developed and managed 300+ direct reports within a 1.2 million sq./ft. facility.

Processed daily volume on average of about 350k shipments (non-peak season) to about 550k (peak season)

Daily utilized Amazon WMS of APS, P.U.T.T.Y, DEMATIC, and other internally designed systems.

Lead process improvement initiatives and Lean tools through P.D.C.A., 4M and Kaizens.

Achievements –Led my department to achieve business results consistently exceeding 100% of daily operation plan through the development of effective professional relationships with my associates. Implemented cross training within my workforce to build flexibility and depth within the department and shift. Reduced the Fulfillment Center annual cost by $180k by decreasing In-direct labor by 20 hours through a Kaizen. 1st Out-bound management team in the history of Amazon to ship 800k units in one day during Peak 2011. 1st team that holds the highest record for Gift Wrapped units-Peak 2011; Developed a Recognition Program that was implemented across all shifts; Developed a model for indirect staffing resulting in standard needed; Created an algorithmic macro through Excel to determine the need for totes injection depending on volume; Certified Kaizen Team Leader;

BBA Aviation, Los Angeles, CA. (September2007- March 2009)

Cargo Operations Manager

Ensured efficiency with inbound/outbound FCL & LCL cargo aircraft along with material planning.

Completely oversaw P&L aspects of the business.

Lead and managed a team of 18 Cargo supervisors.

Improved processes by developing a measurable comprehensive training program and enforced safe practices and procedures.

Ensured all cargo aircraft are meeting FAA Operating Certificates as outline in 14 CFR part 149 and 3PL as well as TQM.

Achievements-Reduced waste and increased productivity rates by 15% through a cost savings Kaizen. Achieved the lowest OSHA recordable injury rates during my tenure.

Boy Scouts of America, Pasadena, CA. (May 2005 – June2007)

District Director

Oversaw the entire district’s operational budget of $125k, recruitment, volunteerism, and development of programs.

Garnered major donors and contributions to promote the cause of the BSA.

Provided management of volunteer support for assigned areas and activities.

Created and conducted community-based activities in partnership with local volunteer leaders.

Served as the Lead Director for new initiatives and ongoing programmatic goals between the Scout Council and the Academic partners.

Ensured that appropriate support was given to recruitment, orientation, training and creation of volunteer assignments to match the BSA ideals.

Achievements-2006 Quality Council Award recipient; 2007 Chief Scout Executive Winner’s Circle Recipient.

United Parcel Service, Montgomery, AL. (Sept 2000 – January 2005)

Part-time Operations Supervisor

Oversaw the Inbound and Outbound departments; Training Department;

Achievements-Apart of the implementation team that introduce I.P.L.D (Internal Package Level Detail)

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