Josephine L. Guerra ac0b6h@r.postjobfree.com

**** *** ********* **. #*** Houston, Texas 77017

EXECUTIVE SECRETARY

Skills Intel - Dynamic, self-directed, professional with extensive experience in organization, administration, computer/technical support and office management duties. Exceptional administrative assistant with superior organizational skills effective in the management, Team support, and motivational initiatives, background includes management/staff support, shipment scheduling report development, and creation of executive-level internal and external correspondences.

Secretary/Administrative Skills

* Office receptionist * Correspondence/dictation * Client Data updates

* Travel management * Database management * Typing/70 WMP

* 10-key stride * Manuel/Form development * Microsoft office

Microsoft Office (Word, Excel, Outlook, PowerPoint, Access, Publisher) Accounts payable, Accounts receivable, and quick books.

SECRETARIAL EXPERIENCE

Tax Wise Assistant/Front Office Health Service 12/20/2009 – 04/18/2016

5200 Hillcrest St. #100 Houston, TX Simone Shadow Young cell 409-***-****

Oversaw accounts to ensure up-to-date client information, data tracked, and reconciled monthly sales commissions. Supported managers and employees across the division by making travel arrangements, booking appointment, ordering slips (varied from associate). Designed manuals and Forms to streamline office operations. Played the Key role in billing, collection, and monthly-end closings cost. Reviewed proofed and uploaded the monthly newsletter to the organization website, Planned and arranged special events and purchased office supplies.

Compiled custom instruction manuals that provide setup and change information for customers and company departments. Utilizing Word, Excel, and SnagIt, developed step-by-step procedures that included pictures and figures for reference.

Planned and arranged the organization’s events, Which included Company Christmas party, and other celebrations. Contained cost by getting estimates for various products and shopping on the internet.

Utilized Adobe PDF Writer to proof and modify newsletters, Uploaded finished products to the company Web site.

American Life insurance Administrative Secretary, 05/12/2008 – 08/27/2016

888 W. Sam Houston Parkway S. Ste290 Houston, TX 77042 Michael Johnson cell 713-***-****

Supervised team of four receptionists. Providing administrative support to the President/CEO and 11 executive offices. Supplier of technical and professional services to the Department of Homeland Security. Received and screened executive correspondence, packages. Mentored and trained staff to ensure the appropriate level of performance required for executive support. Planned logistics for travel, special events, meetings and conferences. Created and maintained files, databases, reports, spreadsheets, and personal records. Tracked, orders and overseen office supply inventory. Prepared and submitted travel and expense reimbursements,

Streamlined operations by developing innovative forms for supply/purchase requisitions, orders, travel request, reimbursements, new and updated setup packets, and customer reference sheets.

Tracked daily sales data, and customer program/features and entered data into Excel spreadsheet according to the Status Department’s commission parameters.

EDUCATION & CLEARANCE

HCC General Studies 2010

Everest Institute Medical Administrative Assistant 2013

References

Michael Johnson 713-***-**** Manager

Simone Young 409-***-**** Co-worker

Brandon Pollard 832-***-**** Director

*All verifiable records upon request/interview*

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