Administrative Assistant Office
Resume:
DEBRA K SCHICK-ZILAR
Monterey TN 38574
*******@*****.***
Work History
Service Group, Austin TX
Forms Analyst
Aug 8, 2015 – August 12, 2016
Create insurance forms for ancillary products i.e., Automobiles, RV’s, water sports and power sport vehicles. Tracking the documents through 50 states and lender approvals. The forms change with new laws and regulations in each State and Federal Government. Once the approval process is complete the forms are sent to the printers. When finished they are then sent out to the proper dealerships and States. The forms are logged and stored electronically. The old versions of the forms are phased out.
Office Team, Austin TX
Receptionist
May 18, 2015 – June 19, 2015
First point of contact for incoming clients, guests and candidates for interviews. Process paperwork for new hires. Answer phones, greet customer, process in coming mail. Other duties as assigned.
Texas Department of Licensing and Regulation, Austin, TX
Licensing & Permit Specialist II
Aug 01, 2008 - Feb 28, 2015
Receives and reviews license and permit applications and revisions. Input license and permit applications, payments and required technical data for licenses and permits into appropriate computer applications systems. Issue license and permits, collect licensing and permit fees and reimburses denied applications. Maintains records associated with license and permit applications, fee payments and violations. Complete necessary forms to approve or deny applications and permits. Monitors license and permit applications, existing registrations, and requests for appropriate routing and processing needed to approve license or permits. Provide counter and telephone service to the general public; answers questions and explains licensing and permit-related issues, supply information regarding license or permit processing, policies and procedures. Assist in approving applications for licenses and permits based on state regulations, administrative code an agency policies and procedures. Assist in preparing correspondence, memos and reports related to license and permit activities and compliance. May administer oral, written or other tests to license and permit applicants. Performs related work as assigned. Take credit card payments over the phone. Research incoming payments to determine where they were to be applied.
Texas Workforce Commission, Austin, TX
Administrative Assistant II
Mar 09, 2007 - Aug 01, 2008
Made Skeleton files for employment and housing closures. Enter closure data for employment case closures and prepares transmittal memorandum for housing case closures. Mails resolved case files to EEOC and HUD District Offices. Processes cases for Alternative dispute Resolution Unit. Maintains EEO and Fair Housing Case Files and Copies records as directed. Processes cases for deferral. Prepares Notice of Right to file Civil Action for Employment Cases upon request. Prepares PowerPoint presentations for quarterly commission on Human Rights Meetings. Prepared monthly Fair Employment Practices (FEP) report and Employment status reports. Drafts and prepares responses to Office of the Governor and federal and state legislators and responds to complainants' respondents', attorneys', and the general public's request for information and technical assistance. Perform backup receptionist duties.
Peak Performers Temporary Service, Austin, TX
Sept 8, 2005 – Mar 31, 2007
Department of Public Safety, Austin, TX - Accountant I
Processing return checks, creating documents in MSA and USAS and reconciling Travel Advance Fund. Mutual data base receiving, entering and depositing funds. Proof of cash, along with spread sheets.
Prepared financial statements, reports, schedules and exhibits; prepare/process general journal, payment, cash, purchase, travel and related vouchers. Post and balance financial accounting documents and records. Received cash, prepared deposit slips and maintained cash control records. Maintained accounting files and reports. Assisted with researching and reconciling accounting discrepancies and report findings. Performed other work as assigned.
Office of the Attorney General, Austin, TX - Records control Clerk
Created the new employer database, which included contacting all of the employers in the state of Texas and documenting all of their information to populate the website. Answered technical helpdesk calls for the new employer website. Performed an array of technical, training, research, policy, program assessment and administrative activities related to the program assignment. Assisted in providing consultative services and technical assistance for agency program.
Worked 2 months in the Child Support Suspense unit, performing skip trace investigations using a wide variety of sources to locate child support recipients for back support owed.
Performed related work as assigned.
Texas Education Agency, Austin, TX - Admin Tech
Provided support and implementation of an agency program set up due to Hurricane Katrina and the displaced teachers in Louisiana. Served as a liaison to staff, government agencies, community organizations or the general public to assist in explaining program specifics and requirements. Assisted in the collection, organization, analysis, and/or preparation of materials in response to requests for program information. Performed related duties/work as assigned.
Military Experience - United States Marine Corps
Honorable Discharge
Education
Coleman College, San Diego, California
Associates Degree - Computer Science
Certificate of Completion – Office Automation
Contact this candidate