Audra Lanlan Shen, Mba
(GreenCard)
Objective
Looking for the position of Marketing or Business Analyst in a challenging and fast-paced environment where my 8 year’s experience providing Executive administrative, marketing, clerical and management skills for company’s growth and success.
Internship & Training
Apr. 2001 – Jul. 2001 Hyatt Key West, Florida, USA, Receptionist, Rooms Division
Mar. 2000 – Sep. 2000 Lausanne Palace & Spa, Switzerland, Banquet Coordinator
Education
Sep. 2002 –Jul 00-International School of Management (ISM) France, Supply chain Management MBA
Feb. 2002 – Aug. 2002, ESLSCA-IFAM institut Franco American de management, France International Business BBA
Oct. 1999 – Jul. 2001-Cesar Ritz College, Switzerland,Hospitality Management, Associate Degree
Languages
Mandarin
Cantonese
English
French
Skills
Proficiency in MS Office (Word, Excel, Power Point, Access and Outlook).
Typing 65 WPM
Expertise in using Adobe Acrobat
Microsoft SQL & Dropbox
Excellent customer service communication
written and inter-personal skills
Strong analytical and problem solving skills
efficiently handle daily office tasks
ability to manage multi-task
Professional Experience
Talesun, San Jose, CA Dec 2016-present
Exec Assistant to Vice President/Sales Support
Responsibilities:
Assists in the collection and consolidation of required information and data
Supported all sales team members and marketing manager in USA. Prepared, customized and printed all marketing materials.
Maintained ACT software (Prospective Client Database)
Created spreadsheets tracking marketing events, inventories, corporate gift purchases and request for proposals (RFPs).
Preparing planning documents and written reports, specifications to support ERP functional design development.
Engaged and captured Specific Requirements & Objectives. Identify the Gaps, Conflicts and Inconsistencies between Sales, inventory and manufactory. Establish a new inventory method to improve the productivity and Sales supports system.
Maintain Daily Office function
Jin Tian Airline Service Co., Ltd, SanJose,CA Jan 2014 – Jul 2016
Marketing Director/Executive Assistant
Responsibilities:
I have 3 years of experience working in Jin Tian Airline as a Marketing Director to directed a team in the development of a sales optimization and marketing effectiveness strategy for airline ticket sales that led to more profits. Performed marketing-related data research.
Attainment of 100 percent customer retention rate through expert relationship-building skills and a commitment to a solution-focused, service-first sales approach.
Responsible of full secretarial and clerical duties for companies including compliance on statutory filings, preparation of board minutes, announcements, interim, annual reports, circulars.
Provide administrative and business support to the CEO. Maintain CEO’s calendar plan and schedule meetings, teleconferences and travel.
Draft and translated announcements, circulars and related documents, both in Chinese and English.
Shanghai Zizhu National Hi-Tech Park, China Oct 2010-Jan 2014
Executive Assistant to GM/office manager
Responsibilities:
I have a nearly 5 years’ experience of working in Zizhu National High-Tech Park as Executive assistant to responsible for managing all executive level administrative tasks that includes conference calls, meetings and arrangement of travel. Drafting of reports, developing presentations.
Organized and coordinated important business events, arranged major meetings and conferences, including making arrangements for important company visitors (most of the visitors are coming from aboard.
Preparing minutes and providing support containing complete information back up during conferences.
Organizing cross-department meetings and support department functions when required. Assisting senior departmental executives to ensure efficient management.
Dingxuan Group, China Oct 2005-Sep 2010
Executive Assistant to Chairman/HR Manager
Responsibilities:
Assisting in recruiting activities, making appointments with headhunters, arranging interview schedules with candidates and line managers, and arranging follow up.
In charge of office stationery management.
Responsible for project feasibility study reports.