Customer Service Accounting

Lana Saxe-Pedersen

** ******** *****, ********, ** 06416 860-***-**** e-mail: ****.****@*******.***

Summary

Detail-oriented and highly organized accounting professional with a track record of success working. Skilled in managing multiple tasks and consistently meeting deadlines. Qualifications include strong analytical, balancing, problem solving and communication skills. A top performer recognized by co-workers for significant contributions to the achievement of team goals. Demonstrated effectiveness in proactively promoting, implementing and upholding the principles and strategies of the accounting function while championing continuous process improvements

Software Skills

Microsoft Excel, Microsoft Word, PeopleSoft, Oracle and Outlook, Acorn, Lawson.

Experience

A. R. Mazzotta Employment Specialists (Department of Motor Vehicles)

Examiner/Payment Processor (03/21/16 – 06/17/16)

This is a temporary assignment with Department of Motor Vehicles

Processing mail

Processing customer registrations and payments in Civls Systems

Balancing cash draw (lockbox) on a daily basis.

Other duties as assigned by management

Royko-Charamut Insurance Agency (10/14/14 – 09/11/15)

Customer Service Representative

Processed payments

Provided quality customer service

Processed incoming and outgoing mail

Made files for new customers

Other duties as assigned by management

Blake Group Holdings (10/28/13 – 08/15/14)

Staff Accountant/AP

Processed and matched AP invoices to purchase orders

Daily banking and forecasting processing

Monthly preparation and processing of journal entries

Reconciled general ledger to company books, sending monthly income statements to managers.

Updated budgets on a monthly basis

Creative Financial Staffing (Waste Management) (04/01/13-04/26/13)

Cancellation Specialist/A/P/A/R Coordinator (04/01/13-04/26/13)

This was a temporary assignment at Waste Management in Windsor, CT.

Mailing service cancellation letters, making phone calls pertaining to cancellations and processed cancellations in Acorn system. Prepared A/R and A/P reports on a daily basis.

The Hartford, Hartford, CT

Accountant (2007 – 2012)

Balance bank paid check to the company books, process non-deliverable checks, input journal vouchers on a monthly basis, set up real estate projects in system, input entries to the general ledger.

Expertly balance fixed assets, real estate projects and all general ledger entries on a monthly basis.

Effectively trained co-worker to learn all balancing bank paid check responsibilities to ensure back up for department.

Recognized by supervisor for the efficient completion of tasks and strong analytical capabilities.

Demonstrated ongoing ability to effectively resolve any problem or issue that arose from the daily cash balancing processing to include both system or business processing.

A consistent performer in meeting project accounting requirements that support month-end activities throughout the organization.

Successfully absorbed the responsibilities of accounting controls by assuming full ownership and accountability while managing the responsibility in a timely and accurate manner.

Recognized for supporting the fixed asset requirements and other situational problems with a high degree of efficiency and excellence.

Playing a key role in the knowledge transfer of business to offshore vendor with no negative impact to quality of work with full knowledge that position is being eliminated within four month

Accounting Associate (2001-2007)

Performed various accounting balancing functions similar to above demonstrating a high degree of efficiency and excellence, earning promotion to next tier level.

Effectively cross trained team members and served as back up for fixed assets and journal voucher monthly input.

Accounting Tech (1997-2001)

Accounting Clerk (1989-1997)

Education

Worldwide Educational Services, East Hartford, CT

Associate Degree in Accounting

Top ten percent of class

GPA 3.7

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