Professional Summary

Skills

Work History

C K H

*** ****** ***** *****, ***********, NC 27596 • Cell: 919-***-**** • ac0b2i@r.postjobfree.com Well-trained Registered Nurse with 20 years experience, offering vast experience in a variety of settings, excellent interpersonal communications skills and strong organizational and development skills related to care management. Multiple Chronic Diagnoses

Case Management

Emotional Support

Health Education Training

Professional bedside manner

Exceptional attention to detail

Personable and approachable

Clear communicator of complex ideas

Enthusiastic

Culturally-sensitive

Ability to de-escalate clients in another vulnerable emotional state

Excellent team player and community builder

Experience with diverse populations

Customer targeting

Superior verbal and written communication skills

Analytical thinker

In Home Care Manager, 01/2015 to Current

Humana at Home – Louisville, KY

Effective counseling in health maintenance and disease management. Documented patient information obtained from interviews. Liaised between patients and physicians to ensure patient comprehension of treatment plans. Nominated into the Nurse Ambassador Program for communication, retention and development. RN Case Manager, 08/2008 to 07/2011

Liberty Home Care and Hospice – Raleigh, NC

Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.

Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment. Investigated and reported issues relating to patient care or conditions that might hinder patient well-being. Established and maintained systems that safely met residents\' needs. Closely collaborated with management team to make necessary improvements and satisfy patient needs. Communicated effectively with all disciplines via ICT including physician\'s office. Educated patients and family members.

Overseen care of patient to include supervising staff in home, LPN and CNA. HHRN/Pre-Admission Testing/Floor Nurse, 09/2001 to 08/2008 Franklin Regional Medical Center – Louisburg, NC

Managed care for post-operative patients through discharge. Investigated and reported issues relating to patient care or conditions that might hinder patient well-being. Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.

Certified that equipment and supplies were properly maintained for quality patient care and safety. Maintained computerized record management systems to record and process data and generate reports. Coordinated pre-admission testing per protocol for surgery with various departments within facility, ensured all records were complete and patients/families were adequately informed and prepared for surgical procedures.

Lead Nurse, 07/1997 to 08/2001

Education

Accomplishments

Certifications

Murdoch Center – Butner, NC

Lead Nurse of 20 bed unit for developmentally disabled population. Sixty total residents within cottage. All residents required total care due to being non-verbal and non-ambulatory. Supervised a staff of 4 RN/LPN daily during shift. Communicated with various departments campus wide as needed. Participated in ICTs with various disciplines weekly to update residents care yearly. Assisted with doctor\'s rounds, ensured MARs/TARs were accurate and updated timely. Provided direct patient care as needed to include gastrostomy and jejunostomy feedings/medication administration, IM injections, blood draws for medication therapy. Provided crucial staff communication to ensure proper implementation of treatment plans and comprehensive patient care. Closely collaborated with management team to make necessary improvements and satisfy resident needs. Instructor CNAI program, 01/2006 to 09/2006

Vance-Granville Community College – Henderson, NC

Successfully improved student participation in the classroom through integration of creative role-playing exercises as they related to current learning material. Empowered students to consider continuing their education for higher learning. Planned, implemented, monitored, and assessed ability to perform required skills within a clinical setting. Encouraged a team approach within the classroom and clinical setting. Cashier/Pharmacy Technician/Bookkeeper, 08/1989 to 08/1995 Kerr Drug/Eckerd Drug – Wake Forest/Greenville, NC Assisted other pharmacy staff with drug inventory, purchasing, and receiving. Receptively answered customer questions and helped locate desired items in the pharmacy. Self trained pharmacy technician and bookkeeper. Assisted pharmacist with filling prescriptions, answering customer and medical professional calls. Filled 75 Rx\'s in 1989 to 750+ Rx\'s in 1993. Covered store activities when management not present for short, irregular periods. Attended training at corporate office and assisted at other store locations as needed. CNAI, 01/1996 to 05/1997

3HC – Kinston, NC

Provided patient care part time while attending nursing school full time. Associate of Science: Nursing, 1997

Lenoir Community College - Kinston, NC

Associate of Science: Nursing, 1997

Lenoir Community College - Kinston, NC

Associate of Science: 1993

Vance-Granville Community College - Henderson, NC

One credit hour from obtaining an AA.

Nurse Ambassador with Humana for communications, retention and development. Certification in Case Management April 2017.

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