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Customer Service Marketing

Location:
New York, NY
Salary:
40000
Posted:
May 16, 2017

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Resume:

Cheryl Jacquard

*** ******* **** ***********, ** 11757 516-***-**** -631-***-**** ac0b14@r.postjobfree.com

Dynamic, creative management professional with broad background in

Direct marketing, public relations, and accounting

SUMMARY OF QUALIFICATIONS

Assisted organizations with the development of new internet marketing and promotional strategies, resulting in a higher volume of internet traffic.

Long term temporary Direct Marketing Inventory Analyst.

Provided assistance to clients in various areas of a full service direct marketing fulfillment company while managing a staff of 50-100 employees within 3 work shifts.

Managed all daily operations of a private marketing/special events agency, resulting in an average of 40% increase in customer base.

Exceptional technical and creative abilities.

Highly organized, analytical and detail oriented with ability to multi-task.

Strong problem solving ability.

EDUCATION

Associates Degree Computer Science

Suffolk Community College, Selden, NY 11784

COMPUTER SKILLS

MS Word, Excel, PowerPoint, Adobe Acrobat, Adobe CS3 In Design, Photoshop

EXPERIENCE

DMCS,. Inc., Islandia, NY, 631-***-**** 5/2008-present

Production Manager/Inventory Analyst,

Manage and analyze inventory levels, forecasting projections, and delivery dates.

Liaison with Marketing on a daily basis concerning new, out of print, and clearance titles.

Analyzing mailing pieces and over all performance results.

Customer Service duties include: Refunds to customers, Attorney General Letters, Customer suppressions on request and tracking of seed names for all mailings.

Working with Adobe CS3 Programs updating and revising graphics & text on mailing pieces

Overseeing all aspects of the business.

NFO Cargo Elmont, NY, 516-***-**** 3/2007-5/2008

Logistics Manager/

Schedule and manage daily shipments US and International.

Prepare airway bills and all US and International documentation for airlines, truckers and Ocean freight. Making sure all customs documentation is correct.

Preparing all billing.

Receiving in shipments to warehouse and operating a high low to unload trucks of rolls of materials shipping outside the country ocean containers.

Overseeing all shipments from pick up point to delivery points.

Maintaining a real time site of all shipments status for our clients.

Hyaid Computer Services, Hicksville, NY 516-***-**** 1999–2007

Director of Clerical Operations

Oversee Data Entry, Input Remittance Mail and Customer Service Departments. Staff ranging from 50-75 Employees.

Processing Data to a C.P.U, Windows platform based PC and ftp transfers via a network and ftp sites.

Merging data from list service house for alternate mailings.

Running edits to check data input and report output.

Provided assistance to clients in various areas of a full service direct mail fulfillment company.

Developed and implemented use of new computer applications, databases and templates to accelerate departmental output and improve accuracy.

Provided detailed reports to clients analyzing marketing effectiveness.

Monitored daily workflow.

Overseeing Internet mailing operations and reviewing orders and creative results.



Contact this candidate