Project Manager Management

PUJA ARUN

SUMMARY

PMO Analyst / Project Manager with 8 plus years of IT experience in PMO initiatives and project management using best industry practice.

Expertise in tracking and logging of project risk, expenditure and budgeting.

Expertise in forecasting budgets and targets in MS Excel and Clarity. Tracked project costs in MS Project and CA Clarity.

Experience in administrating and maintaining Share Point for PMO, maintaining Dashboards, maintaining Agile Projects, and maintaining the JIRA tool.

Proficiency with the Clarity tool (Resourcing and Budgeting), Microsoft Excel, PowerPoint, and MS Project

PROFESSIONAL EXPERIENCE

RBC Capital, NY December 2016 – Present

PM/PMO Analyst

RBC Alternatives Portfolio offers a comprehensive investment solution for investors seeking exposure to alternative strategies. The portfolio is invested in a diversified group of exchanges traded vehicles such as mutual funds that have been carefully selected with the goal of providing low correlation to traditional stock and bond asset classes.

Played a key role in Identifying and managing overall costs and budgets for the Fixed Income and Commodities (FIC) group

Created project plan using MS Project in Agile environment, with clear articulation of business outcomes including: desired business outcomes and service level agreements, the metrics to confirm success of those outcomes and the identification of key underlying assumptions, business and technology risks, prerequisite initiatives, required supporting actions and intermediary outcomes

Participated in various processes of the project life cycle (i.e., Initiate, Plan, monitoring & controlling, Implement and Close)

Created a lesson learned deck after release and updated all the documents in SharePoint

Provided PMO support for various projects like Risk Hub, Raven Retirement etc.

Act as escalation point for potential conflicts between direction and project constraints

Proactively assisted in identifying and escalating potential risks, tracking remediation through to completion

Provided recommendations on project scope by assessing requirements changes, determining, and conveying impact on budget, time and risk

Tools: SharePoint, MS Project, MS Office, MIS tool, JIRA, GAP

Credit Suisse, NY March 2016 – September 2016

Risk and Controls Project Management Office (PMO)

PMO Analyst / Consultant

Corporate Real Estate Services (CRES) CRES Op Risk, Controls and Vendor Governance is responsible for owning and operating the controls framework across CRES allowing proactive management of all control issues.

Played a key role supporting controls processes to ensure CRES meets its controls commitments, that operational risk was identified and remediation was managed.

Facilitated and led the regular status and governance meetings, documented and communicated meeting minutes and action items to business managers and stakeholders in Internal Audit, CRO and the SOX team

Proactively assisted in identifying and escalating potential risks, tracking remediation through to completion

Worked with Operations, Finance, Risk Mgmt, Legal and Compliance to communicate CRES Risk IT and business needs and ensure key deliverables are on track

Assisted with the prioritization of CRES Risk initiatives based on business needs

Coordinated with risk IT team to get the project status and progress and update higher management

Performed budgeting in Clarity for the CRES Project

Developed and maintained the PMO CRES ops risk action item repository

Produced senior management reporting using GAD (Credit Suisse internal tool).

Tools: SharePoint, MS Project, MS Office, CA Clarity, JIRA.

JPMorgan Chase & Co. NY January 2015 – March 2016

Liquidity Risk Infrastructure PMO

PMO Analyst / Project Manager / Consultant

JPMC mobilized a global Liquidity Risk Infrastructure (LRI) program that is a firm-wide, ‘mission critical’ effort to enhance their liquidity risk management monitoring and reporting capabilities, which included a redesign of the related supporting technology and infrastructure. The LRI program implemented a world class Liquidity Risk Reporting system complying with recently mandated new Federal and Basel regulations. The Program included strategic data sourcing, data enrichment, analytical, monitoring, and reporting capabilities.

Proactively and effectively managed and provided updates for Project Leadership Team Report (PLT’s) to respective levels.

Served as primary contact for senior management for issues and reports related to 6 different projects

Independently led 9 LRI projects taking responsibility for the day-to-day management of the projects such as updating PLT’s, managing and resolving any risk and issues, escalating as required to the leadership team.

Accommodated presenting and representing projects to senior business stakeholders

Worked on ALM’s for tracking and managing defects for the multiple ongoing projects using Agile & Waterfall

Efficiently and effectively updated vulnerabilities every week

Provided BlackDuck scanning results and status of aging to higher management for legal obligation

Performed System Integration Testing (SIT) for the Tabster project, identifying and raising defects via HP Application Lifecycle Management

Independently implemented JIRA for core services, represented it to the higher managers and got approval for using this new tool. This approach benefited Developers, Managers and Business Analysts allowing them to stay focused, deliver maximum results in minimum time and get real time reports

Tools: SharePoint, MS Project, MS Office, CA Clarity, ALM, JIRA.

Barclays Capital, NY January 2014 – January 2015

Project Manager

Worked with Barclays Capital Horizon PMO with 2 Project Managers, Project Coordinators and Business Process Consultants for various project initiatives and tracking.

Created all the relevant documents related to projects (Meeting Minutes, Status Report, RAID Log, Action and Decision Log, Project Plan)

Worked in Excel (Pivot and Lookups) and prepared PPT for the project

Created RAID Log for four projects (Tools Development, Disk Space Management, Autosys & Max Run Alarm, Release)

Reviewed various project deliverables documents and project plans to see if it matches the standards, and identified gaps and risks.

Recommended tactical and strategic program and project direction

Created Meeting Minutes for Automation Tools & Efficiency project meeting on daily basis.

Created PPT deck for Tools and Approach. Maintained Dashboard for status report of the projects.

Updated relevant PMO documents and tools.

Used CA Clarity for resourcing and budgeting.

Tool: SharePoint, MS Project, MS Office, CA Clarity, Agile

Western Union Financial Services, Montvale, NJ August 2013 – December 2013

Project Manager

Worked in PMO office for Project Initiation, Change Control Management and Project Resource Management

Forecasted project Budget, Resource Management, Variance calculation in CA Clarity.

Prepared status report, budget report on weekly basis for higher management

Provided a process for resource allocation and capacity management.

Updated relevant PMO documents and tools

Tool: CA Clarity, SharePoint, MS Project, MS Office

Galaxy Associates, Jersey City, NJ February 2012 – August 2013

Project Manager/ PMO Analyst

Galaxy Associates is New Jersey Based Company providing IT product Development and Business Product Outsourcing services to various clients in USA specifically to Healthcare and Telecom Industry.

Worked as PMO Analyst to plan, manage & track different project streams for IT development projects using Agile & Waterfall methodologies

Created project plans in MS Project. Tracked resources, allocated costs, and generated schedules for the execution of deliverables for the IT Team

Provided Budget, Risk and progress of the project to project sponsors and higher management

Single point of contact responsible for articulating the requirements to Developers, Quality Assurance Testers, Operations and managing development team

Handled projects for HealthCare and Financial clients

Managed day-to-day project activities and coordinate tasks with other teams

Managed off shore development team

American Express Inc. Florida/Phoenix April 2009 – January 2012

PMO Analyst/Project Manager / Consultant

AMEX: American Express known as AMEX, is one of the Credit Card services in US. AMEX is a premier Card and Travel services company from the US. The project provides PMO support for various application projects of AMEX on Midrange. The role required providing PMO tracking for around 250+ projects.

Managed and directed project development through the full project life cycle(SDLC) in Agile, as well as, defining the scope, goals, and deliverables of the project that support business goals in collaboration with senior management and stakeholders

Developed project plan for tracking 200 projects using various tools such as Clarity

Forecasted budgets and targets in SDLC Clarity. Tracked project costs in SDLC Clarity.

Involved in PMO activity, status reporting and resource performance for higher management.

Proactively managed changes in project scope, identify potential crises, and devise contingency plans

Responsible for validating the ETC's and creating the revised cost plans and submittals for approval.

Responsible for ensuring the Cost Plan is approved and the Planned Costs and Funding page (a.k.a. the Budget page) are updated properly to avoid erroneous variances.

Upon receiving the New Project Set-up request, the IM PA/PM validated the correct set-up and created the IMPDD DB entry. The IM PA/PM needed to update all SW Cap updates and mirror the responses at the Parent Project (The EM will set the project up using a mirror image matching the Parent Project)

Managed day-to-day project activities and coordinated tasks with other teams (Agile based project)

Managed off shore development team

Johnson and Johnson July 2008 – April 2009

Project Manager/ PMO Analyst/ Consultant

Johnson & Johnson is a multinational medical device, pharmaceutical and consumer packaged goods manufacturer. The Global Human Resource Transformation (GHRT) is a prestigious program that aims to transform Human Resource activities within J&J by centralizing HR applications across worldwide operating companies and outsourcing it to Convergys. The J&J GHRT project is executed based on the Onsite-Offshore model.

Managed and implemented various Enterprise level projects

Tracked Risks and Milestones for various projects and updated higher management with status calls.

Involved in training for various healthcare best practices.

Reviewed Functional Design Document Specifications (FDDS), Code, related documents and deliverables.

Provide mid-level PMO support to higher management

Billing vital this is related to ipms from which reports are generated.

Assigned roles to all team members through iCalms.

Generated leave balance sheet for entire team.

Intel November 2007 – July 2008

Developer / Team Member / Consultant

Intel Corporation is a multinational semiconductor chip maker corporation headquartered in Santa Clara, California. Intel is the world’s largest and highest valued semiconductor chip maker. Based on revenue Leave Solution: created a BizTalk application that will route the leave request to HR Manager. Implemented content based routing and also an orchestration based implementation. Shipping Solution: created a BizTalk application which can be used for a shipping related scenarios where the application will fetch data from a flat-file input and process the data.

Created BizTalk Schemas and a new BizTalk Project. Created Schemas using the BizTalk Editor Promoting a Schema Property. Generated an Instance Message and Validated the Schemas.

Built the Schema Project. Created a Schema Map using the BizTalk Mapper.

Created an Orchestration and configured Ports. Created a Strong Name for BizTalk Assemblies.

Built the Orchestration Project.

Deployed the BizTalk Solution and Assemblies. Configured the Send and Receive Ports.

Built and deployed the Pipeline Project. Modified a Send Port to use in the Pipeline.

Tested the Pipeline Solution.

Consumed a Web Service Technology Web Methods 6.5, BEA ALSB, XML SPY

Applied Materials (AMAT), San Francisco, CA February 2007 – November 2007

Developer / Team Member / Consultant

Applied Materials Inc. is a Fortune 500 company that manufactures systems to process silicon wafers and make IC chips. The company uses i2 DF and SPP to assist in the Demand Planning, Inventory Planning, Replenishment Planning and Order Promising functionality for their Spare Parts division. DF consultants were responsible for enhancements / maintenance of the i2 DF product used for Order Management and Order Fulfillment and reported to the Project Manager on progress and status of the current issues.

Coded in core java and database. Provided production support of various real-time system processed

Created and reviewed LLDs, this included coding and reviews

Prepared Unit Test Plans and reviewed test cases

Generated the reverse egg specification document

Interacted with the client team, this include onsite / offshore interaction

Provided production support of database services, as well as CIT/SIT support

EDUCATION

Mount Carmel College, Bangalore University

Masters in Computer Science (MCA), Sept 2006

CERTIFICATIONS

NSE's Certification in Financial Markets (NCFM) (Beginners Module) June 2008

PMI Certified Jan 2013

Successfully completed Agile Scrum Master Training Mar 2017

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