Kimberly A. Mintz

Home: 716-***-****

ac0axh@r.postjobfree.com

PROFESSIONAL PROFILE

A creative writer with over 20 years’ experience in copywriting, editing, email marketing, and proofreading, my work has appeared in numerous print and online publications. Writing portfolio: http://kimmintzvoiceactor.com/kimiswriting/

PROFESSIONAL EXPERIENCE

LoveToKnow, Freelance Writer, July 2016 – Present

Social and informational articles covering a range of topics

The Cruise Web, Inc., Freelance Travel Writer, January 2016-August 2016

Created copy for company website to highlight cruise ports of call, focusing on culture, activities, history, and geography

Better Beans Coffee Clubs, Freelance Blogger, November 2015-Present

Created educational blog and did product reviews for the company’s website

MapQuest/AOL/Parachute, Freelance Travel Writer, May 2015-Present

Informational and entertaining articles focusing on the Buffalo and surrounding areas

Cyber Cartel, Senior Copywriter, August 2013-November 2015

Wrote product titles and descriptions for online retail jewelry site BodyCandy

Created short and long ads for Facebook, Google+, and YouTube

Proofread and edited work of other copywriters

Created text for weekly and direct response newsletters

Created website and newsletter content for Jackpot Candles product line

Wrote blog posts for BodyCandy and Jackpot Candles

AAA, Customer Service and Marketing, October 2012-October 2013

Provided phone assistance to members and sold plans to non-members

Wrote Associate Connection articles: January, March, July, September, and November 2013 issues, following the career paths of AAA employees

Wrote Member Connection article within “6 Road Trips We Love” about the Chautauqua Institution, Summer 2013 issue

Univera Healthcare, Sales and Service, December 2007-August 2011

Inside Sales – Medicare Programs (November 2008-August 2011)

Scheduled workshops and managed participant information

Presentations at member and prospect meetings during the Annual/Open Enrollment periods as well as phone discussions with new prospects and existing members

SafetyNet Retention (July 2008-November 2008)

Contacted existing members of Child Health Plus: scheduled them to apply for Medicaid; informed of premium payments due; informed of additional documentation needed to complete an application; reminded of recertification deadline; and screened age-outs for Family Health Plus coverage

Data entry of Medicaid Managed Care forms into internal system: application dates and number of potential members

Customer Service – Medicare Programs (December 2007-July 2008)

Serviced existing members regarding billing issues, claims, coverage, program details, and various other policy questions and concerns

Informed prospects plan options available to them; also in-depth discussions with existing members who were interested in changing.

TeleTech, Inside Sales Representative, October 2007-December 2007

Temporary project pre- and during Annual Enrollment: discussed Medicare Advantage Programs with qualified parties via telephone

Successful outcomes: scheduling in-home appointments, community meetings, or enrollments. Consistently met and exceeded daily goals

Seevast, Relevancy Administrator, May 2006-June 2007

Proofread, edited, and created advertising copy for Kanoodle (pay-per-click search-engine links) and Pulse 360 (content-targeted sponsored links)

Wrote for company blog

Worked on impromptu re-writes of ad copy

Keyword submission review to determine relevancy of client-submitted terms

Reviewed domain-name registration for Moniker and assigned applicable categories to URLs

Fiserv-RSA Solutions, Lead Generation Consultant, September 2004-May 2006

Member of team responsible for the “organic growth” of Fiserv; business-to-business lead generation for RSA's sister banking and mortgage companies

Wrote and revised scripts for new and ongoing projects

Writer and editor for biannual Fiserv Survey: edited copy of other associates before submission to the corporate office

Created weekly marketing performance updates for the Relationship Sales team and developed job aides

Created/updated Procedures Database for new projects/clients

ADDITIONAL SKILLS

Co-facilitator for bi-monthly North Tonawanda Adult Writers’ Group

Project management systems such as Trello and Basecamp

Navigation of social network sites, such as Facebook, LinkedIn, Google +, and Twitter

Voice over work for audio books, online dramas, and stage plays

EDUCATION

1990 State University of New York at Fredonia (cum laude)

BA English (Concentration in Journalism/PR; minor in Creative Writing)

Contact this candidate