Operations Director, Sales Manager, Sales Engineer, Account Manager

Milton Gregory (Greg) Harcrow

*** ********* **** ******* ****, Alabama 35906

An accomplished Telecommunications Sales professional of 32 years. I have held Managerial positions in both operations and sales (Manager and Director). I am experienced in retail, enterprise, wholesale and carrier as well as government sales as an Account Executive, Account Manager, Sales Manager, Sales Engineer and Senior Manager Sales Engineer. I am a highly motivated, service oriented, Customer facing professional with excellent presentation and sales skills.

Work History

(Current) Earthlink: Senior Manager Carrier Sales Engineering

Duties: Manager of the Carrier Sales Engineer team, Assisting Sales Directors with Sales Support for DWDM, MPLS, SD-WAN, Ethernet and dark fiber services in the Carrier, Wireless and Content Provider Sales area.

Earthlink: Sales Engineer Carrier Wholesale Services

Duties: Sales Support for DWDM, MPLS, Ethernet and dark fiber services in the Carrier, Wireless and Content Provider Sales area.

Windstream/KDL: Senior Sales Engineer Fiber/DWDM Specialist Enterprise and E-Rate

Duties: Sales Support for fiber, fixed wireless, MPLS and DWDM networks for Large Enterprise retail and government customers. I worked with the network design and sales teams in 12 states in the Western US as well as supported a local sales team in Alabama.

AT&T: Manager Sales Engineering Carrier and CLEC

Duties: Sales Manager and Technical Sales Director within the Wholesale division at ATT. I led a team of Sales Engineers/Technical Operation Consultants for the sales support of all telecom needs ranging from T1 to OC192, DWDM, MPLS and Metro Ethernet services.

BellSouth: Account Executive Carrier, Director of Operations Carrier

Duties: Sales ($13M quarterly) to Carrier and CLEC (TWT, XO, US LEC and ASCI) of all telecom needs ranging from T1 to OC192, DWDM and Metro Ethernet services. Helped in establishing the first Contract Tariff between BellSouth and TWT.

Director of maintenance and installation teams in the Access Customer Advocate Center for Carrier and CLEC Services.

Sprint: Supervisor NOC, Manager NOC, Service Manager Major Market and National Accounts

United States Air Force

Telecommunications Technical Control and Advanced Electronics

Gadsden State Community College

Basic Electronics

Telecommunications Basic/Advanced Telephony