Manager Employee Relations

NI COLE C O LEMAN

904-***-**** Houston/Dallas, TX. (Able to start immediately or relocate) ac0aot@r.postjobfree.com SUMMARY:

HR Management (3 Years), Staffing and Talent Management (8 Years) Vendor Management (1.5 Years) Training and Development (6 Years), Employee relations or HR Generalist work (10 Years), HR Administration, Paperwork Processing, and Records Management

(11 Years) Payroll Processing (1 Year) National SHRM Member (4 years) SHRM Jacksonville Board Member (2 years) WORK EXPERIENCE

05/2016 – 12/2016

RANDSTAD – Dallas, TX [ 6 months / Resigned to care for ill family member who's now in recovery) Site Manager

● Responsible for 60+ call center temporary employees across three locations

● Responsible for weekly payroll, staffing, employee relations, onboarding, terminations, unemployment, LOA (leave of absence administration), worker’s comp, etc.

06/2015 – 02/2016

SECURITY FINANCE – Houston, TX [ 8 months / RELOCATED TO DALLAS AREA] Recruiting Supervisor

● Responsible for full life-cycle recruiting; recruiting, screening, and on-boarding of personnel

● Screen resumes, interview candidates (by phone and travel to interview in person), administer appropriate assessments, reference/background checking, make recommendations for hire (or not to hire) and deliver employment offers.

● Complete New Hire Paperwork; enter information into HR system.

● Conduct 4 day new hire orientation session to acquaint new employees with policies, practices and system usage. 10/2014 – 02/2015

REYNOLDS AMERICAN, INC. (c/o: Debbie’s Staffing) - Winston-Salem, NC [ 4 months / CONTRACT ENDED] Contract Talent Acquisition Manager

• Build collaborative relationships with business leaders, HR business partners, and other talent acquisition partners to devise staffing strategies and to facilitate recruiting services.

• Attend career fairs and collegiate information sessions to mine existing talent networks to develop a diverse pools of talent.

• Implement internal/external recruiting strategies. Posts jobs in external media and internet sites to market opportunities.

• Qualify and prescreen candidates. Prepare candidates for screenings/interviews. Manage offers and candidate tracking. 05/2013 – 10/2014

ADREIMA - Jacksonville, FL [ 1.5 years / RELOCATED TO NC AFTER ENGAGEMENT] HR Manager

• Partnering with Executives to maintain and enhance the organization's human resources for a region of approximately 200 staff in AL, FL, SC, and NC by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

• Responsibilities in the following functional areas: staffing, leadership development, employee engagement, Human Resource Information Systems (HRIS), employee relations, training and development, minor compensation and benefits coordination, background check and drug testing program, worker’s compensation, employment verification, leave of absences (Maternity, FMLA, ADA,Military, Unpaid leave), and more. 02/2011 – 05/2013

HEALOGICS (formerly DIVERSIFIED CLINICAL SERVICES and NATIONAL HEALING) – Jacksonville, FL [ 2 years/ BETTER OPPORTUNITY] HR Generalist (from Staffing Specialist) [02/2011 – 05/2013]

• Investigate and provide resolution to Executives for employee grievances, claims, EEO, and employee relations matters.

• Administer FMLA, paid & unpaid leaves of absence, and to ensure supporting documentation for payroll processing.

• Coordinate with STD, LTD, ADA, and Workers Compensation as required.

• Process employee changes, transfers, promotions, counseling, corrective actions, terminations, unemployment, etc.

• Screen candidates against requirements to develop a strong talent pipeline with to present candidates for consideration

• Post positions internally and on job boards, places ads as needed. 11/2010 – 02/2011

PINNACLE TECHNICAL RESOURCES - Jacksonville, FL [ 3 months of employment / TRAVEL REIMBURSEMENT CHALLENGES] Onsite Coordinator

• Managed staff of approximately 100 temporary employees over three states (FL, GA, SC) for Client.

• Tracked attendance/performance; handled all disciplinary actions; process bi-weekly payroll for all staff in multiple states.

• Managed all recruiting, on-boarding and paperwork, worker’s comp, unpaid leaves, and terminations for Client site.

• Traveled bi-weekly to GA and SC, meeting with Sr. Executives to maintain relations to fulfill client’s needs effectively. 07/2008 – 11/2010

PGA TOUR, INC. – Ponte Vedra Beach, FL [ 2 years of employment / POSITION ELIMINATED] HR Coordinator

• Create postings, employment ads, and job announcements for internal/external positions, internships, and Career Fairs.

• Administer applicant pre-screen assessments and conduct reference checks for non-management employees.

• Facilitate background check and drug testing process for qualified candidates for employment consideration.

• Process paperwork on new hires, promotions, transfers, terminations, exit interviews, and unemployment claims.

• Assist with performance management, in addition to reviewing and monitoring corrective actions.

• Facilitate employee training via webinar and conference ccalls 10/2007 – 04/2008

ATS SERVICES, INC. – Jacksonville, FL [ 6 months of employment / COMPANY SOLD] Recruiter ( Information Technology and Financial Services)

• Sourced candidates via cold calls, job boards, referrals, networks, and social media.

• Reviewed and screened resumes and consult with line manager on candidates’ eligibility.

• Conducted phone screens, testing, reference checks, orientation and in-person assessment interviews.

• Facilitated background checks, drug tests, and credit checks for employment eligibility. 05/2004 – 10/2007

FIDELITY NATIONAL FINANCIAL, INC - Jacksonville, FL . [3.5 years of progressive employment / DEPARTMENT RESTRUCTURE] Staffing / Vendor Management / Training Coordinator [06/2006 - 10/2007]

• Created and provided Staffing, Vendor Management, and New hire processing within HR for the FNF Corporate HR Dept.

• Performed targeted candidate searches, sourced candidates, reviewed and screened resumes.

• Conducted phone screens and assessment interviews and facilitated candidate feedback process.

• Processed New Hire paperwork in order to establish new employee payroll.

• Developed, coordinated, facilitated bi-weekly New Employee Orientation training program averaging 8-30 participants per half day training curriculum.

New Hire Coordinator and Trainer (promotion) [09/2005 - 06/2006]

• Provided new hire paperwork, organizational overview, tour of the facility, and an overview of the company benefits.

• Followed up on missing or incomplete information for required documents such as I9 / W4 / Direct Deposit, etc.

• Facilitated 4 New Employee Orientations each month (2 for Local hires and 2 for remote hires) explaining organizational structure, benefits, company history, culture, and pay cycles.

• Created and maintained personnel records for Corporate Human Resources on active eemployees HR Recruiter (Contract to Direct Hire) [05/2004 – 09/2005]

• Responded to job requisitions by posting/advertising vacancies, sourcing candidates, and manage campus recruiting.

• Partnered with Managers, Search Firms, Recruiting WebBoard Contacts, etc to fill open requisitions.

• Reviewed and match applicant qualifications to job classifications and required skills.

• Conducted preliminary selection procedures by screening applicants and/or coordinating skills assessment tests.

• Reviewed offers and additional incentives (sign-on bonus, relocation expenses, titles, etc.)

• Made all verbal and/or written offers, processed new hire paperwork and set new employees up for payroll and benefits. 01/1998 – 3/2004

JPMORGAN CHASE - Monroe, LA [6 years of progressive employment / LAID OFF] HR Representative / Trainer ( promotion) [08/2001 – 03/2004]

• Provided generalist support to HR, Management, and Staff concerning HR policies, procedures or data.

• Assist HR/ER when needed in investigations by soliciting data and compiling research.

• Researched and resolved employee problems, and coordinated RIF (Reduction-In-Force) activity as appropriate.

• Maintained various tracking reports (i.e. Headcount, new hires, terminations, warnings, etc.)

• Assisted in preparation and facilitation of HR/ER training programs and workshops (ex. CHF New Hire Orientation, Circles Group Mentoring, Harassment Awareness, HR Policies & Procedures, Diversity Awareness, Interview Skills, etc.) S taffing Assistant to Sr. Staffing Assistant [01/98 – 08/2001]

• Processed New Hire input and Job Data Changes submitted by New Hires, Recruiters, Generalists using Polaris/PeopleSoft.

• Worked with staffing manager and focus groups to streamline interdepartmental process & procedures.

• Assisted with applicant screening, interviewing, and facilitating New Hire Orientation.

• Helped coordinate employment verification, fingerprinting & drug testing for site. EDUCATION

8/09 – 08/10 Florida State College Jacksonville - Supervision and Management (1 year) 8/88 – 8/90 Louisiana State University - Interior Design (2 years) TECHNICAL / COMPUTER SKILLS

PeopleSoft Taleo Lawson Oracle MS Word MS Excel

MS Access ADP MSWorks PowerPoint UltiPro VURV

Lotus Notes Web-EX Ceridian KRONOS MS Outlook

Contact this candidate