Customer Service Sales
Resume:
Benjamin D. Bogen
ac0akj@r.postjobfree.com
* **** **, **********, ** 07876
Professional Experience:
Pricing Analyst, April 2015-present
Arc Cardinal, Pine Brook, NJ
Analyze and execute all pricing requests from sales managers and representatives, working to maximize gross margin while maintaining competitive pricing.
Manage all pricing contracts through SAP. This includes regularly maintaining pricing conditions, discount structures and list pricing.
Review and validate monthly bill back reports from distributors using an Access based system to organize and analyze data.
Developed new reporting to summarize sales performance, enabling senior leadership to make informed business decisions using data combined from Access and SAP.
Create reports for the CFO, including rebate and gross margin analysis and sales growth trends.
Communicate with customer service to ensure inventory deliverability on pricing requests.
Review high volume and low margin pricing requests with COO, making business decisions to support company growth and protect profitability.
Maintain the relationship with customers, ensuring key accounts are protected and solving pricing issues.
Pricing Coordinator, March 2012-April 2015
Lightspeed Research, Warren, NJ
Completed a high volume of online market research proposals for clients within the Kantar umbrella.
Provided consultation to clients on research design and pricing; this included pulling SPSS data to gain insight into specific target markets and support research recommendations.
Priced studies to maximize revenue and gross margin while providing competitive costs for clients.
Calculated project deliverables using SPSS, Excel, and web based tools.
Partnered with third party vendors to support client needs; this included price negotiation and developing custom solutions for unique projects.
Collaborated with operations team to investigate project issues and recommend solutions, ensuring that client needs were met while also supporting internal financial targets.
Improved account relationship and financial performance by coaching junior team members and reviewing high profile proposals.
Compiled and analyzed month end financial reports using SQL and Excel
Adapted to changing technology and practices in the market research industry in order to provide clients with optimal research solutions.
Business Analyst, October 2011-February 2012
Zerve Inc., New York, NY
Utilized Salesforce.com to identify potential clients for the business.
Researched prospective companies as part of the client acquisition process.
Performed a wide range of customer service for current clients, including answering questions about events and products, monitoring available inventory, and completing sales transactions.
Financial Auditor, November 2010-May 2011
Kirkwood Mountain Resort, Kirkwood, CA
Reviewed and audited all daily sales transactions for the resort using the MAS accounting system.
Reconciled monthly credit card statements for Visa, Mastercard, and American Express.
Performed monthly departmental budget analysis and forecasts.
Contributed to revenue retention across all sectors of the resort by ensuring accuracy of sales reporting
Lease Originator, August 2008-August 2010
The Connell Company, Berkeley Heights, NJ
Created and processed a variety of financial documentation, including master leases, purchase orders, invoices and lines of credit.
Researched financials of prospective clients, including credit ratings, P&L’s and balance sheets, to assess potential for new business opportunities.
Used residuals, interest rates, and a variety of other economic factors to maximize profit and stay competitive in the industry.
Managed and updated several large databases, including client database, equipment inventory and billing system, through Microsoft Excel.
Managed several large sales transactions; this included monitoring inventory, communicating with the buyer, and overseeing the completion of legal and financial components.
Served as communication line between clients and vendors to ensure all parties were satisfied with Connell services.
Education:
Bachelor of Arts, May 2008
Colgate University, Hamilton, NY
Concentration: History; Minor: Political Science
Certificate in Principles of Marketing Research, April 2014
University of Georgia Online
Professional Awards:
Lightspeed Research Torch Award, Second Quarter 2014
Lightspeed Research Torch Award, Third Quarter 2013
Software:
SAP, Microsoft Excel, PowerPoint, Word, Outlook and Access, SPSS, IBM Cognos, SQL, Salesforce.com, QuickBooks
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