HR and Administration
Resume:
Pasig City, Philippines
ac0acc@r.postjobfree.com
Contact no.092********
Patricia R Espeña
Profiles:
To have a challenging position in the field of human resources, administration which will utilize my experience and unique abilities. Competent and diligent professional having diverse experience of over 12 years in the areas of HR & Administration, Performance Management, Recruitment, Training / Development, Employee Relations a high-impact leadership responsibility requiring creative and innovative approaches towards problem solving, strategy development, and fulfillment of the organizational goals. Self motivated, efficient, reliable, hardworking and keen to learn new things and ideas. Excellent in both interpersonal and communication skills. Computer literate . MS Advanced, SAP, Outlook and HRIS systems
Career Summary:
30 years working experience as a whole in different field. Including HR and Administration. Experienced in manpower planning, recruitment, Performance Appraisal, Employee succession Planning, Discipline developing performance management system, developing employee welfare programs, identifying training needs and conducting trainings, employee grievance handling, developing and implementing disciplinary policies, conducting exit interview, final settlement of employees.
Employment History
Dec. 17, 2005 to April 30, 2016 - (2 positions, held)
Qatar Fuel Additives Co. Ltd. Qatar (Under Qatar Petroleum subsidiaries)
Doha, Qatar
Position Held. HR and Administrative Officer.- Dec.17, 2005 – July 12, 2007
Main Duties:
Directly reporting to HR and Administration Manager. Provide recruiting, staffing and training needs and play a key role in developing the employer's workforce. Mainly in job postings, source candidates, screening applicants, conduct preliminary interviews on both phone patch and Skpe. coordinate hiring efforts with managers responsible for making the final selection of candidates. in -charge in Internship required by the ministry for all Qatari and graduating students Compiles and maintains records of Administration document and office activities of the department, performing variety of following or similar clerical duties and utilizing knowledge of systems or procedures: Copies data and compiles records and reports. Received, Processed Payment claims, letters request that requires the employee’s needs. Enters data of schedules. Filing updating and recording data base. Photocopying and scanning documents. Arranged gate passes for applicants for site interviews that includes to welcome them for their site interview. Prepares offer letters. Arranged Company orientations such as Benefits and packaged for the newly hired employees. Total workforce of more than 25,000.00 expats including the outsource and subcontractors with mixed nationalities.
Promoted to Senior Position
Position Held. HSE Manager Executive Assistant. (Senior Post)
July 13, 2007 to April 30,2016
Main Duties
Directly reporting to HSE Manager . Prepares and managed the day to day activity as HSE Exec. Assistant. Self motivated. Prepare and manage correspondence, reports and documents, organize and coordinate meetings, conferences, travel arrangements from Hotels to Air bookings for the HSE Manager and HSE Staffs Process the department staffs overtimes and maintains the data of monthly shifts schedules. Also arrange, coordinate, nomination and training needs. implement and maintain office systems maintain schedules of HSE Manager calendars, travels, conference and trainings Handle incoming mail and other material setup and maintain filing systems setup work procedures maintain databases communicate verbally and in writing to answer inquiries and provide information liaise with internal and external contacts coordinate the flow of information both internally and externally namely MIC.QP and Ministry of Environment and other Qatari government Ministry offices concerns.
March 2002 to Nov. 30, 2005
Bemco Contracting Co. Qatar
(Bin Laden Groups of Company
Based in Qatar-Hamad International Airport Projects)
Position Held HR and Administration Assistant Manager (Senior post)
Main Duties:
Directly reporting to the Admin & HR Manager with full responsibility for all recruitment initiatives, Job fair, recruitment campaign travelled to countries in Nepal, India, Indonesia, Malaysia, Philippines, Turkey and Lebanon Manage recruiting strategy for the job openings to be filled. Ensure timely completion of pre-employment screening practice. Designed and facilitated orientations for newly hired employees. Responsible for managing employment staff, coordinating the recruitment and selection process. Prepares offers letters and new hire packets to selected candidates. Coordinates the employee recruitment process by providing support and advice to staff selection committees, ensuring that they have timely and accurate information to make valuable decisions. To ensure the availability of development and training opportunities to employees in order to improve their performance to achieve the objectives of the organization .Provide daily attendance report. Handle daily employee relation issues. Handle non disclosure agreements, Handles Airline ticket, Hotel accommodation visa,immigration for Management Team,employees, visa transfer processing and documentation for employee relations.
January 2000 February 2002
Smarthomes/Smartfoods. Qatar
January 2000 February 2002
Smarthomes/Smartfoods. Qatar
January 2000 to February 2002
Smarthome and Smartfoods Co.
Doha, Qatar
Position Held HR and Administration Manager - (Senior post)
Main Duties:
Directly reporting to the CEO. Monitors daily sales consist of 4 branches in different areas of malls in Doha. Managing in operations and daily turn outs on a daily basis. Negotiate mall management for the proposal of new branch to be open. Negotiate and coordinates to contractors for any construction needs requiring the setting up of the new stores to be open. Sources suppliers and negotiates the terms payments. Initiates the market analysis and planning for the proposed projects. Performs Managerial post as directed by the CEO in all function of an HR and Administration Manager. that includes the evaluation screening including recruitment of personnel for both local and international. Conducts sales training and orientation to the newly hired employees.. Prepares work schedules for the teams. Arranged travel, from Airline reservation/bookings to hotel bookings for the Management Team. Arranged business appointments and meetings in a systematic way to all Department Managers concerns.. Maintains staff attendance sheets and payroll processing. Maintains database and other office records for an easy reference and retrieval.
Jan.1994 to Dec.1999
La Hacienda Hotel, Roxas City Philippines
Position Held Catering and Reservation Manager
Main Duties:
Directly reporting to the Hotel President/owner .Manage Hotel and Catering reservations and bookings either thru emails, telephone fax mails and post mails. Managing and assist the needs of the wedding reception arrangement to food tasting for pre wedding preparations to the actual receptions needs during the wedding day itself. Also handles the conference and any functions that the hotel has upon confirmation of reservation and bookings. Arrange the connectivity of the island tours to Boracay Island Philippines from the Hotel to the location. Creates promotional and other discounted promos activity to attract customers. Welcomes guest and assist their needs and enhance customer care satisfaction programs
Nov. 1990 to Dec 1994
Nissan Smartfix Corp,Makati Philippines
Position Held Executive Asst to GM/Customer Relations Supervisor
( Multi -Task )
Main Duties:
Directly reporting to the General Manager . Manages GM Calendar activities. Arrange Business travels, conference both locally and internationally. Arrange corporate/business meetings. Hotel reservation and Airline bookings to visa arrangement. Manage daily task and performance of the administrative staff and sales personnel’s by monitoring the daily sales from service centers to car sales showrooms. Provide assistance to customers regarding their complaints or enquires. Coordinate with all aspect of operations to ensure total customer satisfaction. Manage customer’s feedback and problems by giving them the right solution to their needs.
Nov.1983 to October 1990
Nissan Metro Motors Sales Inc. Makati, Philippines
Position Held Customer Relation Supervisor
Main Duties:
Directly reporting to the General Manager. Focus on the customer care programs. Manage the logs of any complaints and inquires. Provide assistance to customers to any car maintenance services they need for repair and to their car service’s needs. Look into the matters or background of the customers’ needs to assist. Coordinates with department concerned, continuously monitors support staff particularly the customers relation and quality of performance to ensure customers satisfaction. Help management in formulating and implementation of action programs improvement.
Dec 1980 to October 1983
Philippine Long Distance Co. Roxas City Philippines.
Position Held. Telephone Operator.
Main Duties:
Place calls for both local and International Calls as per customers requested calls to be situated. Prepare billings to customer after posting a call.
Special Courses
Syscom Qatar
Advance and Executive Secretarial Course
July 2007 to November 2007
Doha, Qatar
Aptech Qatar UK standard Computer School
Advance MS office
June 2000 to October 2000
Doha, Qatar
Cravings Culinary Schools
International Cuisines
Ateneo Road.Kalayaan
Quezon City. Philippines
June 1997 –Dec 1998
System Technology Institutes
Basic Computer
Crispa Buendia - Makati
October 1993- December 1993
Other Trainings are Internationally Achieved
Academic Qualification
College : Bachelor of Science in Commerce Major in Accounting
Colegio de la Purísima Concepción
Roxas City Philippines
March 1980 October 1983 – Graduated
Personal Details
Nationality : Filipino
Sex : Female
Religion : Roman Catholic
Civil Status : Married
Language : Fluent in English, moderate in Arabic
Basic in Spanish and Japanese
Tagalog - mother tongue
I hereby certify that the above information are true and correct to the best of my knowledge and belief
I am available to commence employment at your earliest convenience.
Patricia R,Espena
Applicant
:
602- 3 Arezzo Place
Pinagbuhatan,Pasig City
Email Ad - ac0acc@r.postjobfree.com
Contact details - 092********
The Human Resources Manager
.
Dear Sir/Madam,
Good day, to introduce myself. I am Patricia del Rosario Espena married . A graduate of BSC Accounting of Colegio de la Pusima Concepcion in Roxas City. With Masters in Business Administration and Management at Asian Institute of Management of Pasay Road, Makati. Please find enclosed my CV in application for the post of HR and Administration or any post that commensurate to my qualifications.
The nature of my work experience in both local and abroad has prepared me for this position. It involved a great deal of independent of work nature, requiring initiative, self-motivation and a wide range of skills in Human Resources and Administration an understanding of the Oil and Gas industry Additionally my exposures and awareness to work with different nationalities and their cultures gain for my last work responsibilities. if given a chance and opportunity to work in your Company was essential. I found this subject very stimulating.
I am a fast learner, energetic and accurate, with a keen of learn new ideas for detail and I should be very grateful for the opportunity to progress to the Company. I am able to take on the responsibility of this position immediately, and have the enthusiasm and determination to ensure that I make a success of it.
Thank you for taking the time to consider this application and I look forward to hearing from you in the near future.
Yours sincerely
Patricia R.Espena
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