PERSONAL DETAILS

Name : Thokozani

Surname : maphalla

D.O.B : 12/08/ 1979

I.D : 790**********

Driver’s license : code 10

Gender : Male

Race : African

Marital Status : Single

Home Language : Zulu

Other Languages : English, Sotho, Tswana & Xhosa

Nationality : South African

Residential Address : 2865 Dlamini Street

Rockville

1818

Contact Numbers : 073-***-****/074*******

Dependents : 2

Health : Good

Educational info

Name of school : Metropolitan College

Highest Grade : Grade 12

Year : 1998

Subjects : English, Afrikaans, Biblical Studies

French, Computer Studies

History and Geography

Employment History

Company name : Avantical SA

Occupation : Call Centre Agent (Team Leader)

Duties : Selling Talk-Talk landline (UK Campaign)

Duration : March 2000/ Dec 2003

Reason for Leaving : Campaign Ended

Company name : Computer Facilities

Occupation : Team leader (in/outbound)

Duties : Selling Nedbank Credit Cards, AMEX

S.A.A Voyager, Cell C contracts

Virgin Mobile Contracts, Solving Bills

Duration : Feb 2004/ Oct 2012

Reason for Leaving : Retrenchment

Co name : Scorpion Legal Protection

Occupation : Team leader (24 agents)

Duties : Selling Legal and funeral Policies

: asking for referrals and cross selling

: reaching and exceeding monthly target

Duration : 2013 July – 2014 Sept

Co name : Norton Lambrianos Attorneys

Occupation : Collector (ABSA Credit cards) 2014 Nov (excalibur)

Dutiies : making 20 ptp, negotiating payments,

: 60 activations monthly, explaining debt review disadvantages

: overriding accounts, explaining section 129, offering settlements discounts,

Durations : 2014 Nov till date

References

Company Name : Avantical SA

Name : Mr Danny

Occupation : Supervisor

Tel Number : (011-***-****

Company Name : Computer facilities

Name : Tessa Matsen

Occupation : Supervisor

Tel Number : (011-***-****

Co Name : Scorpion Legal Protection

Name : Nomvula Khatle / Luzuko Mhlwatika

Occupation : Supervisors

Tel Number : (011-***-****

Co Name : Norton Lambrianos Attorneys

Name : Thuli Mhlali

Occupation : Supervisor

Tel number : (011-***-****

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