Human Resources Management

Caroline Dishon, MBA

**** *. ******* *****, **********, AZ 85258 480-***-**** ac0a04@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

•Seasoned Human Resources professional (20+ years) with proven leadership and employee relations skills. Ability to supervise human resources functions and perform related responsibilities.

•Experienced in directing recruiting and staffing within multiple industries including healthcare, legal, manufacturing, and marketing services.

•Effective verbal and written communicator, including mediation and counseling.

•Consult with managers to identify employee training and development needs.

•Knowledgeable about federal and state human resources laws.

•Ability to create and effectively operate within a budget.

•Excellent organizational and time management skills that span the range of daily operations to strategic planning.

•Experienced in managing diversity and inclusion, transforming cultures, becoming more efficient, and change management.

•Skilled in the use of personal computers. Software skills include MS Office, various HRIS and payroll systems, budgeting software, and Clearpoint Strategy for Balanced Scorecard.

PROFESSIONAL ACHIEVEMENTS & EXPERTISE

Sr. Human Resources Business Partner

Alliance Defending Freedom, November 2005 - Present

International non-profit advocacy organization with 230 employees. Corporate office located in AZ.

•Develops human resources systems processes enabling ADF to more than double the number of employees and expand across the globe.

•Leads and develops a professional multi-specialty human resources team.

•Member of ADF Executive Advisory Committee and BOD Finance and HR subcommittee.

•Create, administer, and continually improve processes for recruiting, new hire orientation, on-boarding, training, and exit interviews.

•Collaborate with managers to cultivate and develop high performing staff and identify underperforming employees. Provides ongoing counseling for grievance communication and resolution. Investigates all EEOC claims and legal HR issues.

•Develop and monitor Human Resources’ Balanced Scorecard metrics and measurements.

•Spearheaded the purchase and implementation of an HRIS system that seamlessly integrated payroll, applicant tracking, performance reviews, time and labor, and benefits administration.

•Develop and administer compensation system including salary and wage surveys, and job classifications and descriptions. Recently replaced a costly employee compensation committee with the largest database of compensation profiles in the world.

•Administers employee performance reviews and career development process. Implemented an online review system saving thousands of dollars and hours through automation.

•Develops and manages group benefits administration and open enrollment. Hired new benefit brokers in 2016 that provide richer benefits and services at a reduced cost.

•Develops, writes, and administers organization-wide human resources policies and procedures.

Resume 2017 – Caroline Dishon

Human Resources Director

Continental Promotion Group, Inc., May 2001 - November 2005

Innovative international rebate processing, fulfillment management and promotional services company located in AZ. CPG sold in 2005 and the new owners filed for bankruptcy shortly thereafter.

•Supported management through providing human resources advice, counsel, and decisions through discussions, analyzing information, data, and applications.

•Developed organizational people strategies by implementing and administering human resources programs, systems, and policies in alignment with CPG’s vision and objectives.

•Administered the following programs: health and welfare; safety; workers’ compensation; records management; employee relations; staffing and recruiting; HRIS; performance management; training and development; and AA/EEO compliance.

RELATED EXPERIENCE

Human Resources Director

Sea Ray Boats, July 1998 - November 1999

Sea Ray Boats, a division of the Brunswick Corporation, is the world’s largest boat manufacturer of superior quality pleasure boats. Phoenix plant of 400 employees closed and relocated its operations to Tennessee.

Human Resources Director

Medical Professional Associates of Arizona, July 1996 - July 1998

MedPro is 270-physician multispecialty group serving the under-insured populations in Arizona and contracted to provide care at Maricopa Medical Center. State funding cuts and challenges in 1998 caused an organization-wide reduction in force.

Benefits/Compensation Administrator

First Data Corporation, Nationwide Inc., December 1993 -1996

Business unit of FDC (approximately 1200 employees and 10 offices across the U.S.) merged with their largest competitor in 1996 and relocated positions to Georgia.

EDUCATION AND PROFESSIONAL CREDENTIALS

Post Graduate: M.B.A. degree, University of Phoenix, Phoenix Arizona

Undergraduate: B.S. Business Administration, Arizona State University, Tempe Arizona

Professional in Human Resources Certification. Planning to obtain SPHR certification

Certificate of Completion for Executive Education Training Courses at Thunderbird

Conflict resolution classes and workshops including Peacemaking and Difficult Conversations

Various compensation courses and training from World at Work, Scottsdale Arizona

Current Member of the Society of Human Resources Management (SHRM) at the national level and of Greater Phoenix (SHRMGP)

Guest of the Arizona Human Resources Executive Forum (AZHREF)

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