Customer Service Manager

Leah Bosco

*********@*******.*** - 289-***-****

To pursue a career in a field that I may use the skills that I have achieved to there full potential. WORK EXPERIENCE

CSR /OSR

ARGUS-HAZCO HEALTH & SAFETY - Mississauga, ON - September 2015 to September 2016 CUSTOMER SERVICE REP FROM SEPT TO JAN THEN OUTSIDE SALES REP FROM JANUARY TO SEPT 2016 . ENVIRONMENTAL MACHINERY SALES, RENTALS AND REPAIRS PLUS PPE SUPPLIES. MANY TRAINING CLASSES FOR CONFINED SPACE,GAS MONITORS AND PERSONAL PROTECTIVE GEAR Customer Service Representative

LCBO - Guelph Line and Upper Middle Road - Oakville, ON - May 2015 to January 2016 Responsibilities

Customer Service / Cash / Stocking / Facing up the store Office Clerk

Northern Concrete Cutting & Coring Inc - Burlington, ON - May 2015 to July 2015 Responsibilities

Answering Phone, Emailing Tender's/ Printing Tender's & Blue prints / Office administrative Skills Used

Origination / Quickbooks / Ability to learn quickly Executive Assistant / Shipping Supervisor & Billing Canada Coaster - Dundas, ON - April 2007 to May 2015 CUSTOMER SERVICE /SHIPPING, RECEIVING / BILLING / ORDER ENTRY / OFFICE MANAGEMENT / BILL PAYMENTS / RECEPTIONIST / HEATH & SAFETY MANAGER / FIRST AID MANAGER / QUICKBOOKS / CUSTOMS PAPER WORK / OFFICE MANAGER/

EXCEL REPORTS / COURIERS

Sales Associate

LCBO - Burlington, ON - November 2014 to December 2014 Responsibilities

sales/cashier- seasonal work

Executive Assistant / Receptionist for President & S.V.President K.J. Enterprise - Burlington, ON - 1997 to April 2007 CUSTOMER SERVICE /SHIPPING / BILLING / ORDER ENTRY / OFFICE MANAGEMENT / BILL PAYMENTS / RECEPTIONIST

Assistant Manager/ Acting

Dalmy's Erin Mills - 1996 to 1997

Retail Associate / KEY HOLDER

ALDO'S - Oakville, ON - 1989 to 1996

part/full time)

Sales Associate/Key Holder

Town Shoes - Burlington, ON - 1995 to 1995

full time) TEMPS Corporate/Commercial

Assistant Manager/ Acting

Town Shoes - Mississauga, ON - 1993 to 1994

Legal Secretary Real Estate, Corporate/Commercial, Litigation Town Shoes - Toronto, ON - 1992 to 1993

Legal Secretary Real Estate, Corporate/Commercial, Litigation ROTFLIESH & SAMALOVICH - Toronto, ON - 1992 to 1992 Commercial, Small Claims. Criminal Procedures, Tax Law Legal Secretary Real Estate, Estates, Corporate/Commercial Chauhan & Associates - Richmond Hill, ON - 1991 to 1991 Computers:

Microsoft Word Microsoft Excel

Microsoft Access 1 Outlook Express QuickBooks

WordPerfect Internet Photo Shop

EDUCATION

CONFINED SPACE in ENVIROMENTAL

ARGUS-HAZCO - MICHIGAN, USA

2015 to 2016

Business Accounting

Present Sheridan College

September 2004 to December 2004

Diploma

Mohawk College

2001

Diploma in Aldershot High

Humber College of Applied Arts & Technology - Toronto, ON 1990 to 1992

Maclachlan College & Prep School - Oakville, ON

1989

CERTIFICATIONS

Confined Space

October 2015 to Present

ADDITIONAL INFORMATION

Office Duties:

• Reception duties / Coordinating Couriers / Freight Forwarders /cargo agent, logistics / Customs Brokerage / Freight coordinator / international freight / warehousing, distribution

• Health and Safety Inspector

• Typing: Approx: 70 wpm / Dictaphone /Oral skills

• Report/Charts/Correspondence

• Sorting and preparing outgoing mail for clients / Flyers

• Banking/transaction related activities QuickBooks/ Invoice, Credit, Orders, Letters of Credit, Proforma's, Wire Transfers

• Dealing with customers, [Canada, USA, Europe, India, Brazil and China]

• Arrange Trips / Trade Shows [Business] / Shipping Samples / Customs Documents

• Client Meetings/Potential Co-Workers /Set-up Showrooms and conference center rooms with coffee/tea / water when required

• Shipping /Receiving / Warehouse Sale, Ticketing

• Efficient, articulate / Works well independently. Handled problem with patience and sensitivity

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