Project Manager

AJITA SINGH

Email: *********@*****.*** Ph.: 425-***-****

Work Authorization: US Citizen

Location: St. Louis, MO

SUMMARY:

Master degree in Business Administration.

Managed small to mid-size projects.

2 years’ experience with Health care and insurance

Detail oriented and able to work independently and as part of a broader project team.

Able to function efficiently in a fast-paced business environment.

Strong relationship building and interpersonal skills.

Expertise in Microsoft Office Suite – specifically Word, Excel, PowerPoint, Visio, Access and SharePoint

Strong organizational skills with ability to multi-task and work under tight timelines.

Strong reasoning and prioritization skills

Working experience with SAP

TECHNICAL SKILLS:

Business Modeling Tools

Microsoft Visio 2000, Rational Rose, UML

Defect Tracking Tool

Test Director 7.2

Project Management Tools

Microsoft Project

Automation Tools

Win Runner, QTP

Platforms

Windows NT, 95, 98, 2000,XP,Vista, Windows 2007, 2008, 2010

Microsoft Tools

MS Office, MS Word, MS Excel, MS PowerPoint, MS Access, MS Visio, SharePoint 2016

Web Tech/Servers

Knowledge of HTML, XML,PHP Java, .Net

Scripting Languages

Java Script, VBScript, SQL

OOA/D Methodologies

Rational Unified Process (RUP), Software

Development Life Cycle (SDLC), Waterfall, Agile

PROFESSIONAL EXPERIENCE:

HCL America–AARP (Health care & Insurance) Feb’15- Apr’17

PMO Analyst / Jr. Project Manager- Fulltime Position

Project Responsibilities:

Assisting senior program manager in managing day today project activities.

Managing the planning and development of design and procedure for metrics reports

Involved in requirements Gathering and preparing client Presentation.

Managing Monthly financial reports, Revenue and Expense Monitoring, Client invoice /billing preparation, internal invoice report generation and project billing sheet.

Assisting in contract management spanning across creation and renewal

Maintaining a program risk register to assure risks are being cataloged and remediated in a timely manner.

Reporting – Preparing reports on SLA, Aging on weekly and monthly basis.

Analyzing service request and Incident ticket data and preparing daily, Weekly and Monthly reports.

Responsible for sending all Incident notifications as per agreed process.

Managing Resource Utilization: Ensure close to 100% resource utilization for all resources in projects under the account. Coordinate with various stakeholders for timely Allocations/de-allocation of resources.

Ensuring organizational level compliance at the project level

Coordinating work with the onsite and offshore support teams,

Contributing to ongoing process & operational improvements

Organizing and providing audit-related documentation

Responsible for entering the Project related data in SAP System.

Good expertise in MS Office tools (Excel, Word, Access, PowerPoint, Visio and SharePoint).

HCL America -Microsoft project-Seattle WA Jul’14- Feb’15

PMO Analyst / Jr. Project Manager- Fulltime Position

Project Responsibilities:

Managing Resource Utilization: Ensure close to 100% resource utilization for all resources in projects under the account. Coordinate with various stakeholders for timely Allocations/de-allocation of resources.

Responsible for Resource Planning, Estimation and Resource Management

Defining metrics for billing loss.

Tracking and reporting on position performance, providing a real-time, comprehensive, and prioritized view across Microsoft ERS

Managing Monthly financial reporting and billing: Client invoice preparation, internal invoice report generation and project billing sheet.

Assisting in contract management spanning across creation and renewal

Preparing monthly and weekly presentations for leadership team.

Managing Project Creation, Extension and Closure

Working with the onsite and offshore Support teams.

Planning and Organize employee Skill training and other team building exercises.

Ensuring the project was in compliance with the organizational policies.

Working with the onsite and offshore Support teams, co-coordinating various program related tasks

Creating Minute of the Meeting and Action trackers.

Responsible for entering the Project related data in SAP System.

Good expertise in MS Office tools (Excel, Word, Access, PowerPoint, Visio and SharePoint).

HCL America –Microsoft & T-Mobile project-Seattle WA Mar’14- Jun’14

Senior processor/ Analyst -Contract

Project Responsibilities:

Project initiation, Revenue Forecasting and Budgeting, Resource Management, Revenue Recognition & Client Invoicing.

Project Creation/Extension/Closure:

Resource Allocation/Management, Billing/Invoicing

Project Closure: Provide PMO sign off in project closure checklist after ensuring zero gaps between billing

Resource Utilization: Ensure close to 100% resource utilization for all resources in projects under the account. Coordinate with various stakeholders for timely de-allocation in case of release.

SLA Management in Allocations/De-allocations: Ensuring various stakeholders’ pass on the Onboarding Off-boarding workflow within the SLA’s defined by publishing dashboards periodically.

Responsible for entering the Project related data in SAP System.

Recorded management, Handling Support teams, co-coordinating various program related tasks

Good expertise in MS Office tools (Excel, Word, Access, PowerPoint, Visio and SharePoint) and automation of records.

eLan Technologies, Dallas TX Oct’11- Dec’13

HR Analyst

Responsibilities:

Responsible for designing, generating, analyzing and distributing monthly/quarterly HR metrics/scorecard to leadership

Responsible for preparing the capacity utilization report (time & attendance system), assuring compliance with local guidelines.

Responsible for providing day-to-day HR Operations support to senior management & employees.

Responsible for all HR Data Management (employee data changes), ensuring data integrity in HR Data Systems. Ensured Delegation of Authority is accomplishing when needed.

Acted as a single point-of-contact for all HR reporting requests from internal and external customers.

Maintained accurate HR related reporting and matrix like, organization chart, recruiting metrics, turnover rate, etc.

Maintained all human resource databases and periodically tests them for accuracy, consistency and efficiency.

Supported day-today reporting needs including training, demonstration and ad hoc reporting

InnoCore Solutions, Inc, Dallas TX Mar '11 – Oct’11

HR Manager

Responsibilities:

Managing pre-employment processes to include background checks, testing and offer process

Conducting and coordinate training sessions, activities and also soft skill trainings.

Responsible for processing bi-weekly and monthly payrolls.

Knowledge of ADP and managed payroll for the entire staff.

Designing and developing necessary automations like Applicant Tracking System

Capturing, reporting and educating others on the company’s plans and actions.

Leading the development and design of internal recruitment and talent mobility initiatives.

Including both temporary and consultant resources.

Preparing written and verbal candidate presentation documents

Carrying out exit processes and address employee grievances

Formulating policies as per company standards in liaison with employee necessities.

EDUCATION

MBA – Integral Institute of Advance Management- Marketing & Finance

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