Customer Service Manager
Resume:
BOA STARR
********@*****.***
Career Overview
Detail-oriented professional who is wanting to put their knowledge to test on a position that will help them grow and become knowledgeable and help the company exceed.
Qualifications
Strong analytical skills
Strong collaborative skills
Customer Service
Excellent problem solving skills
Leadership Skills
Training
Shipping and Receiving
Inventory
Education and Training
CCI Training Center, Computer Network Administration
Arlington, TX, US
Work Experience
AFT
Shipping and Receiving Manager 2016 – Current
Process and validate arrival and departure of shipments
Prepare work tickets for purchase orders.
Ship and receive materials for companies
Siemens
Switchboard Mechanic 2016 – 2016
Built and wired electrical units
Operated numerous hand tools and overhead cranes
Handled and troubleshoot issues for assembly department
Coordinate with other employees to verify materials needed for projects
Superior Group 2015 - 2016
Assembly Technician
Make ready a variety of projects for numerous department in timely manner with 0% incident rate
Order materials in timely manner for completion of projects
Operate Stand-up Lifts, Forklifts and 20-ton press
IBM Soft layer 2014 - 2015
Server Build Technician
Prepared servers for new orders, handle hardware-related requests
Performed a walk of the facility twice per shift,
Conducted a check for visual alerts on the servers
NFI Industries 2010 - 2014
Customer Service/Shipping & Receiving Manager
Consulted with companies prior to delivery to confirm and coordinate delivery times
Coordinated rush orders and order changes
Implemented process improvements initiatives to improve retention rates which increase customer's satisfaction
Provided a high level of product and leadership support to representative and clients
Airgas 2008 - 2009
Warehouse Associate
Prepared products for shipping
Received incoming shipments and reviewed contents against purchase order for accuracy
Operated powered lift trucks, floor sweepers, pallet jacks, and forklifts with 0% incidents rate
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