Sales Customer Service

Patricia Torres

Modesto, CA *****

***********@*****.*** - 209-***-****

WORK EXPERIENCE

OFFICE SUPPORT/CUSTOMER SERVICE/SALES

Vic's Lawn Care Service - Modesto, CA - April 2009 to April 2017

• Enforce purchasing methods and scheduling in coordination with client forecast also increase sales.

• Route all correspondence including invoices, bills, checks and sales fliers

• Receive and distribute materials, supplies and information by phone, email and in person

• Assist with landscaping ideas, designs and fill in as landscaping technician when needed

HOME HEALTH AIDE/CAREGIVER - Modesto, CA - April 2009 to April 2017

• Proficient in caring for people with illnesses cerebral palsy, Alzheimer's, cancer, diabetes and dementia

• Coordinate meal preparation, housekeeping, errands, bills, shopping, medications, appointments and games

• Compassionate personal care including bathing, dressing, shaving, styling, cutting hair and make up

• Assist with forms of physical movement and ability to reduce pain through massage

SENIOR BUYER/PLANNER/INSIDE SALES/RECEPTIONIST

TAC Worldwide (Contract) at BAE Systems - Santa Clara, CA - October 2008 to March 2009

Creation Technologies - Santa Clara, CA - April 2007 to January 2008

Advanced Materials Solutions - Sunnyvale, CA - December 2004 to January 2006

• Materials management and services, supplier surveys, purchase orders, sales orders and work orders

• Evaluate and negotiate management of buy plans for the government including FAR/Public law

• Conduct scheduling, cycle counting, inventory, kitting, inspection, documentation, shipping and receiving

• Analyze and process daily shortage reports and weekly MRP to enhance manufacturing efficiencies

• Improve better designs by introducing superior materials through engineering change orders

• Create blanket orders and bin stocking systems, saving the companies revenues

• Construct purchasing procedures manual to assist ISO audits

SKILLS

Excel, Word, Outlook, Oracle, SAP, Expandable, Manex ERP, PeopleSoft, training on Access and PowerPoint

CERTIFICATIONS/LICENSES

Commercial Items for Negotiated Procurements - 2008

Pre-production Sourcing & Supplier Management

Computer Office Specialist - October 2001 to December 2001

Microsoft Office Suite including; office telephone procedures, voice training, organization and customer relations

APICS - October 1997 to December 1997

Supply Chain Management in Materials

CORE ACCOMPLISHMENTS

• * Eliminate over $100,000 debt already in place by customer agreement

• * Design new inspection form to QC decreasing power supply returns by 80%

• * Advanced to Program Manager due to significant sales of electronic materials and client praise

• * Receive considerable bi-weekly bonuses for substantial sales profits for the company

• * Continuously receive free materials even sheet metal 1st ops base plate-chassis-brackets

• * Substitute Manager in absence of various supervisor's - Interviews and training

• * Significant revenue increase by selling unwanted materials totaling over $120,000

ADDITIONAL EXPERIENCE

Technician – Assembler - Cashier

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