Project Manager

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TAREQ AHMED

+1(647). 861. 6248 Mississauga, Ontario ************@*****.*** OBJECTIVE

Product Manager position

EXPERIENCE

Field Engineer – PHILIPS CANADA (2015 – 2016)

• Owned the projects of women’s imaging suites at Mackenzie Hospital and Guelph General Hospital

• Led and leveraged modality sales specialists, service operations and other company resources to provide the necessary technical, clinical and business content to create a competitive differentiation

• Managed the technical deliveries of Multivendor projects in south western region of Ontario

• Nourished and maintained a high level of customer satisfaction through consistent high-quality interactions with end users and customer management

• Developed a high level of technical and commercial competence on relevant Imaging products

• Delivered repair and maintenance services of various ultrasound and mammography products

• Communicated regularly and effectively within and across the Philips Zones to share best practices, provide intel and updates on the accounts, and how we can grow our business Field Engineer – GE CANADA (2014 – 2015)

• Successfully commissioned and completed 80+ small projects of ultrasound and monitoring equipment

• Contributed as a team member to achieve annual ODS (On Demand Service) sales target in 2014

• Established excellent customer relationships in the GTA region

• Utilized analytical troubleshooting skills and continuous communication to solidify customer trust

• Monitored market dynamics to provide competitors analysis for sales team

• Delivered repair and maintenance services of various monitoring and ultrasound models Regional Sales Manager – SIEMENS DUBAI (2011 – 2012)

• Led sales of Ultrasound, Mammography products by proactively introducing new technologies

• Managed and supported indirect channel sales to capture and identify new business opportunities

• Acted as client’s consultant to introduce new customer development offerings

• Developed high level business relationship with key customer accounts to ensure sustainable business

• Effectively utilized negotiation skills to leverage sales outcome and resolve conflicts

• Collaborated with marketing to develop new marketing programs targeting women healthcare events

• As a subject matter expert, customized systems configuration as per customer requirement

• Organized country level workshops, roadshows and seminars to support regional marketing campaigns Field Engineer – GE DUBAI (2002 – 2010)

• As a team player achieved exponential growth of existing installed base from 50+ to 500+ units

• Achieved the highest customer net promoter score (NPS) in Middle East and Africa region year 2008

• Delivered consistent 15+% annual growth of service sales by winning new long-term service contracts

• Championed EHS activities across region, carried out audits ensuring full adherence of staff to policies

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• Developed and customized service pricing strategies for ultrasound modalities and bone density products in a competitive value proposition

• Hired, trained, supervised and mentored successfully new field engineers to the UAE service team

• Performed clinical application training of bone density equipment to radiologists and technologists PHILIPS Training

Ultrasound modality full range training – Cleveland, OH (2016) Mammography modality full range training – Cleveland, OH (2015) GE Training

Selling at GE – Brussels, Belgium (2008)

Business Essential Leadership Skills (BELS) – Dubai (2008) Value Sales and Negotiations – Paris, France (2008) Ultrasound Advanced Radiology – Zipf, Austria (2007) Ultrasound Advanced Cardiology – Solingen, Germany (2006) SIEMENS Training

Account Management Excellence – Dubai (2011)

Ultrasound Products Sales – Erlangen, Germany (2011) Siemens Imaging Products Sales – Dubai (2011)

CT Products Regional Sales – Dubai (2011)

EDUCATION

(PGDip) Postgraduate Diploma in Business Administration (The University of Manchester - UK) (2016)

(BSc) Bachelor of Science in Medical Electronics Engineering - (Slovak Technical University - Bratislava) Canadian Equivalency: Bachelor’s degree (University of Toronto – Ref# 42062) CERTFICATION

Advanced Business Process Management Certificate – University of Toronto (ongoing studies) Project Management Certificate – University of Toronto (2016) Philips Ultrasound Certified Professional – Cleveland, OHIO (2015) GE Ultrasound Certified Professional – Solingen, Germany (2008) AFFILIATIONS

Membership: Member of the Project Management Institute (PMI) – (Ontario, Lakeshore Chapter) Affiliation: Affiliate Member of the Chartered Institute of Marketing (CIM – UK) AWARDS

• GE Top Talent Employee for several years

• STAR Award – GE, 2008 (selected among 200+ employees in Middle East & Africa region)

• Growth Award – GE, 2008 • Contributor Award – GE, 2008

• External Focus Award – GE, 2006 • Excellent Support and Customer Satisfaction Award – GE, 2006

• Management Award - GE, 2005 • Growth Award – GE, 2005 CANADIAN AND INTERNATIONAL REFERENCES ARE AVAILABLE UPON REQUEST

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