Medical Insurance

KHADIJA PARHAM

*** ****** ****. ********, ** ****8

Phone: 847-***-****

OBJECTIVE:

Self motivated, reliable, hardworking, over achiever, looking for a permanent career within the healthcare field.

EXPIERENCE:

08/2016- Present

Dekalb Medical Center Lilburn, Georgia

Front Office Medical Assistant

•Answer inbound calls in relation to health concerns, interpret lab results and diagnosis via Physician’sorders.

•Sort/ Scan/File Document medical forms into appropriate charts, and tasked to appropriate medical staff.

•Verifies insurance eligibility and benefits and coordinates insurance authorizations.

•Collects copays, deductibles and other out-of-pocket amounts at time of visit.

10/2008 – 04/2016

Advocate Condell Medical Center Libertyville, Illinois

Office Coordinator

•Process billing and collections, purchase office supplies; maintain files and forms.

•Maintain accurate receivables; and daily reporting.

•Manage database for bill payments, oversee processing for third party billing.

•Cash balancing, bank deposits and reconciling of accounts.

•Development and implementation of system software, sustain procedures for daily operation; update written procedures.

•Ensure that office runs effectively and efficiently for all internal and external customers.

12/2007 – 08/2008

Children's Healthcare of Atlanta Atlanta, Georgia

Customer Resource Specialist

•Insure appropriate disposition of calls to nurse triage line and physician referral service.

•Assisted customers with scheduling of appointments and check in.

•Answered inbound calls and ensure delivery of information to appropriate individuals.

•Verified insurance benefits for all new patients while maintaining confidential and sensitive communication.

•Composed word documents; excel spreadsheets for monthly reports.

04/2004 – 12/2006

Northlake Medical Center Tucker, Georgia

Patient Access/ Billing

•Processed collection accounts and generated monthly statements.

•Electronically filed CMS-1500 insurance claims; interpret encounter and medical forms.

•Enter diagnosis and procedure codes using ICD-9-CM and CPT/HCPCS codes.

•Posted payments and charges for services rendered.

01/2001 – 04/2004

Spherion @ Harland Decatur, Georgia

Sales Supply Coordinator

•Coordinated meetings and managed calendars for firm executives.

•Setup computer hardware, peripherals and installed computer software.

•Create training tutorials for new employees and office staff.

•Input accounting and expense reports, maintain affidavits of product and services.

•Assist in analyzing and prescreening applicants for pre-selection of staff interviews.

SKILLS:

Troubleshoot system software: LAN, PC and Mainframe hardware.

Proficient in: XP, Windows NT 3.51, 4.0, Windows 95, & 98 operating systems.

Supported software: Microsoft Office 2000 Suite, Microsoft Outlook, WinZip, Lotus Notes, CC:mail 6.03, Expert Advisor, SAP R/3 3.1GUI & 4.6D GUI, DJIT, Quick books, Photoshop, Quark Express, Medisoft, EZ CARE, HAL 2000, Medical Terminology, NextGen.

EDUCATION:

Javelin Training Center

•Medical Billing and Coding/ Medical Office

College of Lake County

•Business Management – Computer Information Systems

*************@*****.***

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