Cynthia L. Smith

Milwaukee, WI ***** 414-***-****

www.linkedin.com/pub/cynthia-smith/a1/b5/1b5 ac09qd@r.postjobfree.com

Administrative Assistant Specialist

Highly organized, dedicated and disciplined professional with proven history of exceeding clerical and operational needs of company

Extensive experience working as an Administrative Assistant, Clerk I, AP Processor, Billing Clerk and Pouch Mail / Policy Distributor in industries including Insurance Agents, Global Management, Aerospace, and Non-profit Organizations. Type 40 wpm typing, 9K – 10K ksph data entry, proficient in Microsoft Works, Sharepoint, Outlook, Word, Excel. Confident in performing incoming / outgoing mail functions, office administration and administrative duties. Familiar with OCR database, BDS, S2K, I Automate SubroNavigation, JE Edwards, Sage and IFS systems. Work well with or without supervision. Honest, positive work ethic, team player, manage multiple assignments / tasks, and willing to accept feedback for growth. Areas of Expertise:

Accounting Administrative Support Cash Handling File Management

Professional Experience

Specialized Medical Services

Billing Clerk Milwaukee, WI 2016-Present

Responsible for maintaining oxygen tracking logs from contracted facilities and reviewing for accuracy. Preparing all necessary documentation for monthly billing cycle, reviewing the tracking logs and vendor documentation and summarizing it according to the contract, completing oxygen/tank calculations as assigned and participating in wide variety of special projects.

Derco Aerospace a Lockheed Martin Company(PEI Staffing) Milwaukee, WI 2016-Present

Order Management Coordinator

Responsible for providing support to assigned account managers, enter International and US Government sales quotes and orders for customers into the system. Processing requests for change, credit memos, RMA’s, exchanges deletions, proofing and order confirmation

LAYNE CHRISTNENSEN COMPANY (Aerotek Staffing) Pewaukee, WI 2015 to 2016

AP Processor

Open mail daily, receive and prepare vendor statements, review prices on invoices for each statements based on the vendors price listing. Verify and comply by all regulations, policies, work procedures and instructions. Prepare batches for invoices for data entry, data entering invoices with accuracy for payments. Maintain a filing system for all financial documents. Prepare credit memos and remote checks as and when needed. Maintain the listing of accounts payable and general ledgers, manage and update vendor files and file numbers

Achievements

• Due to loss and medical leave employers we were extremely behind 2 months for processing and there was a fiscal year end deadline to meet. With the extra hours I pulled in I was able to help meet the fiscal year a couple of weeks before deadline

Cynthia L. Smith ac09qd@r.postjobfree.com Page Two

ANTHEM (Formerly Wellpoint / Meridan Resources), Waukesha, WI 2011 to 2015

Clerk I

Provide daily administrative assistant to investigators and accounting department. Copy documents, handle incoming / outgoing correspondences and file documents in designated areas. Perform mail processing including extracting and prepping batches, affixing mail code, and routing documents within company. Archive and catalog documents utilizing camera and scanner. Retrieve previously scanned documents upon request. Backup front desk personnel and complete other light clerical duties.

Achievements

Delivered 10% on Committed Operations Recovery of 3.6m versus 2.9m target by processing incoming batches of medical questionnaires.

NORTHWESTERN MUTUAL INSURANCE Milwaukee, WI 2004 to 2010

1st Class USPS Sorter

Received, read, sorted and filed incoming first class mail and policies. Reviewed and verified receipts of mail to log by counting and verifying inbound 1st Class mail and parcels. Identified and time stamped mail required by SEC guidelines. Accurately data entered for shipping out policies via FedEX. Sent out certified / registered mail and provided weekly reports on certified mail. Faxing, filing and other clerical duties.

Achievements

Developed and implemented system for mail handling locations, resulting in reduction of time spent completing tasks and decreased errors.

Ensured incoming public inquires and staff mail were correctly opened, logged, date stamped and sorted for distribution by opening mail with letter opener, date stamp the letter with date and time stamper, carefully reviewing the documents for locations and logging information into excel spreadsheet

Education

Completed 3 years towards (HIT) Healthcare Information Technology, Business Administration (Accounting) Degree, DeVry University, Milwaukee, WI

Community Service

Administrative Assistant, Business Banking Institute, Milwaukee, WI

Administrative Assistant, Inner City Arts Council, Milwaukee, WI

Teachers’ Assistant, Silver Spring Elementary, Milwaukee, WI

Medical Transcriptionist Assistant, Sinai Samaritan Hospital, Milwaukee, WI

Teachers’ Assistant, Thoreau Elementary, Milwaukee, WI

Volunteer, United Way, Milwaukee, WI

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