Yaroslav MacHardy

** ******** **** ****, *******, NS B3P 1S5

902-***-**** ac09nw@r.postjobfree.com

Upbeat, energetic, and people-oriented professional with 5 + years experience in hospitality an adult entertainment industry. Proven expertise in event planning, management, sales and marketing. Outgoing personality with astute, diplomatic and tactful communication skills adept at building positive relationships, selling and upselling, diffusing and solving conflicts, with customers that lead to customer loyalty and business growth.

CORE COMPETENCIES

Data Management

Promotions & Sales

Problem Solving

Communication Skills

Conflict Resolution

Social Media Savvy

Customer Service

Performance Management

Supervisory Skills

Daily Operations

Event Planning

Staff Training

Client Relations

Balancing multiple goals

Bilingual ( Eng/Russian )

WORK EXPERIENCE

Administrative Assistant, Ambassatours Gray Line, Halifax, NS 11/2016 – Dec 2016

Created and maintained multiple filing systems with developed data management practises Duty Manager / Accounting Assistant, Ambassatours Gray Line / Murphy’s the Cable Wharf, Halifax, NS 06/2016 – 11/2016

Provided Night operations management including assisting with daily accounting measures Night Operations Manager, Ambassatours Gray Line / Murphy’s the Cable Wharf, Halifax, NS 05/2015 – 11/2015

Demonstrated ability to schedule staff, provide customer relations expertise and coordinate sales programs Tour Sales Representative, Ambassatours Gray Line, Halifax, NS 06/2014 – 10/2015

Provided customer relations and tour bus dispatching duties as well as coordinating sales promotions and daily sales Sales Representative, Princess Auto LTD, Dartmouth, NS 05/2011 – 06/2014

General sales, stocking, merchandising, promotions, warehouse duties EDUCATION & PROFESSIONAL DEVELOPMENT

Tourism Management Diploma, NSCC 2015

Introduction to Tourism Management (Course), Mount Saint Vincent University 2013 Foreign Languages – Interpreter Program, Moscow State Humanities University 2009 COMMUNITY INVOLVEMENT

Volunteer, Canadian Red Cross 2010

Volunteer, Halifax Pop Explosion 2013 – 2014

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