Manager Account

Alex Quinones

*** ******** **, ***** ******, **542, United States

Telephone: 630-***-****

Email: ********@*****.***

Professional Profile

A dynamic, solution-focused and astute senior financial analyst and expert in process and systems improvement, with over 15 years’ experience delivering accurate and compliant analytical and continuous improvement services to the corporate sector. Process and performance efficiency is a specialty, incorporating the development of M2M platform processes, the modeling of asset-backed securities transactions and Access databases, templates and input sheets to measurably reduce man hours, eliminate human error and streamline procedures. Best practice compliance is an equal skill, evidenced in the identification and resolution of calculation errors to prevent potential corporate vulnerability, the design of comprehensive Account Manager training based on legislative policy and procedure and the review, analysis and monitoring of bonus, commission, dispute and expense submissions. A motivational leader, creating positive cohesion within multi-disciplinary teams located across the US. A US Navy veteran, highly collaborative as a team member and contributing strategic and innovative solutions; relishing the challenge and accountability of senior financial leadership.

Core competencies include:

Financial Analysis Data Analysis Data Management Data Mining Process Development Variance Analysis Asset-backed Securities Transaction Modeling Verbal and Written Communication Advanced Microsoft Excel and Access Leadership Efficiency Continuous Improvement Relationship Management Collaboration U.S. Navy Veteran

Key Achievements

Achieved a reduction of 10 hours in the time spent during the 4-week bonus process through the creation of a systematic procedure for checking bonus results errors

Highly responsive countermeasures regarding U.S. Cellular corporate vulnerability due to underpayment of bonus guarantees; identifying a system calculation error and retaining stringent oversight of approx. 300 payroll adjustments per quarter until the vendor corrected the issue after 5 quarters

Key collaborator in the creation of the new U.S. Cellular M2M platform, creating models around associate disputes and assisting in the modelling of the M2M system feed through the billing system and into the compensation system

Integral to the development of a wireless device pricing matrices database for input into the vendor system, replacing a manual process of 1-4 hours’ duration with a 10-minute procedure eliminating all manual errors

Reduced dispute processing time by 50% and human error impact by 20% through the proactive revision of processing templates

Expert metrics compilation and analysis, conducting a comprehensive transition of pivot table based monthly metrics processes and manual inputs to a Microsoft Access data processing and input sheet procedure

Astute replacement of reduced value historic metrics with current and appropriate alternatives, including the creation of associated team goals

Exceptional skills in the use of Advanced Microsoft Excel and Access

Career History

Senior Financial Analyst, U.S. Cellular, Chicago, IL

2015-present

Accurate validation of corporate monthly commissions and quarterly bonuses

Comprehensive analysis of trends and variances within monthly commission and quarterly bonus data

Monthly dispute metrics compilation and analysis for team dissemination

Efficiency specialist, devising bespoke Excel and Access templates to successfully streamline processes

Lease Data Integrity Analyst, U.S. Cellular, Chicago, IL

2009-2015

Team Microsoft Excel Subject Matter Expert, informing and supporting colleagues in optimum use and functionality

Timely creation of detailed quarterly and annual SOX reports with regard to lease financial accuracy

In-depth review of all leases, licenses, easements and other legal documentation with a financial impact on Lease Administration

Submission of informed recommendations for process improvements based on comprehensive process mapping activities

Expert data modelling and financial analysis, including net present value (NPV), cell site calculations and the provision of valuable assistance to the Corporate Properties Group in the lease/buy decision-making process

GPS Unit Manager, H.F. Wilson, Batavia, IL

2007-2009

Motivational leadership of 16 to 25 multi-disciplinary contractors and company personnel located across the US

Rigorous implementation and monitoring of best practice adherence to the service level agreement (SLA) between H.F. Wilson, its business partners and clients

Integral to the maintenance and improvement of the in-house work requisition order database

Exemplary relationship management, maintaining excellent rapport with AT&T, the largest company client account; ensuring all client needs were met and expectations exceeded

Creation of accessible payroll and expenses management guidelines, analyzing and approving all employee and contract technician expense claims

Account Manager, Argent Mortgage, Rolling Meadows, IL

2003-2007

Location and servicing of client mortgage brokers in collaboration with a key Account Executive

Process coordination of mortgage loan applications, leading flexible teams encompassing underwriters, closers and funders

Comprehensive review and verification of submitted documents, including titles, identification, assets and employment and salary documentation, ensuring loan application qualification and zero encumbrance of the target property

Time-critical submission of appraisals to the Appraisal Review Department, consulting with internal appraisers regarding submitted appraisal and / or target property deficiencies and resolving these where possible through communicating key information to mortgage brokers

Team lead in the creation of a 6-week compulsory training program for certification as Account Manager, consisting of instruction and practical training, policies, procedures and best practices

Processed and closed an average of 70 mortgages per month

Education

MBA

University of Massachusetts 2016

Bachelor of Arts - Finance

Western Illinois University 1993

Baseball GM and Scouting Certificate

Sports Management Worldwide 2010

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