Customer Service Technical Support

Paulo S. Camagay

***B Gen. Kalentong St. Mandaluyong City

Contact no.: 092********

E-mail: **************@*****.***

Objective

To build a career in the BPO industry by utilizing my skills and knowledge and contributing toward the goals of the company.

Experience

June 6, 20I5 – November 24, 20l6

Sitel Philippines

22F Wynsum Corp Plaza, F.Ortigas Ave. Ortigas Business Center, Pasig City

Position: Chat Support Specialist (AON Hewitt)

April 16, 2012 – August, 2012, October 8, 2012 – September 19, 2013, September 25, 2014 – March 27, 2015

Eperformax Contact Center & BPO

BPI Buendia Center, Sen. Gil Puyat Ave., Makati City

Position: Customer Support Representative (eBay - Trust and Safety)

Customer/Technical Support Representative/Subject Matter Expert (PayPal – SSP1, SSP2, Product and Site Support specialist)

June 2, 2014 – September 19, 2014

Teletech Customer Care Mgt

Cybergate Tower 3, Pioneer St. Madaluyong City

Position: Customer Service Associate (Morgan Stanley)

November 15, 2013 – March 31, 2014

Sutherland Global Services

12th Flr, Philplans Corporate Center (at 10th Ave), 1634 Taguig City

Position: Customer Support Representative / Subject Matter Expert (PayPal NA)

September- August 31,2010

Hack You Coffee Hub, Sonetics Inc.

U-A G/F TFN Bldg. Gen. Kalentong, Mandaluyong City

Position: Barista

Skills

Great communication skills

Proficient towards work and with excellent customer service skills

Fast learner and is willing to be trained and cross-trained

Knowledge with MS applications and basic trouble shooting skills

Education

2006-2009 Rizal Technological University

Bachelor of Science in Accountancy

2002-2006Jose Rizal University

Academic Excellence, Philippine Jaycees Leadership, Leadership Excellence, and Technology Excellence awards

Information

Born December 22, 1989 in San Juan, MM. Single. Fast learner, dependable, optimistic, and hard working. Interests: sports activities, reading magazines, books etc., net surfing and gaming.

*References available on request

Contact this candidate