Anderson Santos - ******.********.**@*****.*** - Mobile: +1-949-***-****. Page 1 / 3
ANDERSON M. A. SANTOS, Eng, MBA, PMP-PMI, PSM I
Irvine – California - US +1-949-***-**** ******.********.**@*****.*** PROFESSIONAL PROFILE
Electrical Engineer, MBA in Business Management, studies in Engineering Economics, PMP and PSM I Certified
+10 years of growing experience, working for diverse tech industries such as Aerospace (6 Years), IT/Telecom (10 Years), playing roles in multifarious domains such as Project/Program Management, Supply Chain Management, Business Development and Continuous Improvement;
Fluent in English, French, Spanish and Portuguese with solid International work experience;
Solid experience of developing products/services, conducting commercial and technical negotiations, effectively managing supplier performance and customer’s relationship, rescuing problematic projects and improving organizational efficiency. Passionate for disruptive technologies and business model.
PROFESSIONAL EXPERIENCE
Aug/2011 to
On going
Bombardier (www.bombardier.com) - Aerospace Ind. – Canada / USA Program Management Lead – Flight by Wire System - Global 7000/8000
– Parker Hannifin - Irvine- USA
On site supplier management to support development, integration, validation and certification of flight by wire system fully complying with D0160 and ARP4754. Coordinate work interface between multiple areas including supply chain, procurement, final line and engineer. Managed parts manufacturing by addressing performance issues with suppliers and their sub tiers. Coordinate change management effort from failures given to qualification campaign. Maintained system configuration, managed BOM and risks associate to parts manufacturing.
Continuous Improvement Lead – Procurement – CSeries – Montreal - CA Couched 60 people team (including director and managers) on Lean, 6 Sigma and Agile project management techniques. Mentored a team of 6 people responsible for lean six sigma deployment. Led annual planning for 2012/2013/2014 by developing key performance indicator (KPIs) using strategy decomposition, mapping and balance scorecard in order to implement scope, cost, schedule and quality management within the program. Executed maturity assessment and audits in lean 6 sigma process. Supply Chain Agent – Supply Chain– CSeries – Montreal - CA Coordinated the body of process for the procurement governance team
(PMO). Implemented standard guide lines for contract amendment negotiations. Coordinated improvement initiatives on Financial Management and Cost Estimation Process. Implemented supplier management process. Developed and coded automated tools.
Aug/2009 to
Dec/2010
Ecopetrol (http://www.ecopetrol.com.co) – Oil and Gas Ind. – Colombia Fortune Global 500 / 10.000 employees (2010 investment amount CAN$ 6.738 bi)
Project Management Consultant
Conducted organizational diagnostic impacting all the areas of the company including Upstream, Downstream, Services and R&D. Built PMO business case to secure 5 year budget. Established core governance structure for a
$1.2 Bi USD budget program.
Anderson Santos - ******.********.**@*****.*** - Mobile: +1-949-***-****. Page 2 / 3 Feb/2006 to
Aug/2009
Telecom Italia Mobile (www.tim.com.br) – Telecom Ind. – Brazil 32 million clients. First place in market share in the High Value Market Regional Sales Manager for B2B Key Accounts
Efficiently managed a team of 8 key account managers responsible for 240 clients with USD 1 million/year in contracts. Conducted sales strategy, critical negotiations, revenue recovery and post-sale support. Led contract clause dispute and revenue recovery initiatives in conjunction with legal department. Participated in the transition handover meeting from sales to project management team. Manage budget.
Customer Integration Consultant
Conducted requirement definition for integrated telecommunication solutions. Integrated/Homologated new system and suppliers to create customized services. Negotiated Service Level Agreements with third party suppliers. Developed commercial strategy and answered bids request as of RFP
(Request for Proposal), RFI (Request for Information) and RFQ (Request for Quote). Designed Data, Voice, Video and Mobile solutions and coordinated project teams during implementation phase. Presented sales conferences and training. Awarded as the best consultant in 2007 and 2008 for enhancing the value added services penetration into the customer portfolio in more than 30 %.
Aug/1999 to
Feb/2006
OI Telecom (www.oi.com.br) - Telecom Ind. - Brazil. The second largest enterprise in Latin America with 44 thousand employees Pre-Sales Engineer
Conducted requirement definition for integrated telecommunication solutions. Integrated/Homologated new system and suppliers to create customized services. Negotiated Service Level Agreements with third party suppliers. Conducted financial feasibility studies, service pricing and technical- commercial negotiations. Managed project budget with recurring and no- recurring cost. Developed and answered RFP, RFI and RFQ. Led contract clause dispute and revenue recovery initiatives in conjunction with Legal Department. Designed Data, Voice, Video solutions and coordinated implementation with projects teams. Awarded as best pre-sales engineer in 2005.
ENTREPRENEUR EXPERIENCE
2002 - 2010
Nascentes Vivas - Responsible for defining and managing portfolio of products on Outdoor Sports and Motivational Training. Responsible for the startup and for manage all aspects of the company along with a team of 6 associates;
+200 hours of facilitating conference and motivational events;
+1.000 hours of directing high complex outdoor competition;
+20.000 hours of planning and managing outdoors events; 2008 - 2009 Innovation Consultant - Samsung Project – Brazil 1998 - 2001 Web Developer – Developed several websites for customers on PMSE segment
RESEARCH
2001 Artificial Intelligence applied to video application – Federal University of Bahia Worked with a research team on artificial intelligence and image pattern recognition, prototyping products for security and traffic control. Anderson Santos - ******.********.**@*****.*** - Mobile: +1-949-***-****. Page 3 / 3 ACADEMIC BACKGROUND
2013 Agile Project Management / McGill University
2008 MBA, Business Management / Ruy Barbosa Devry
2001 Baccalaureate in Electrical Engineering / Federal University of Bahia 1998 Engineering Economics / Federal University of Bahia CERTIFICATIONS
2009 Project Management Professional – PMP-PMI
2016 Professional Scrum Master – PSM I
IDIOMS
English: Fluent (Written and Spoken) Portuguese : Fluent (Written and Spoken) Spanish : Fluent (Written and Spoken) French : Fluent (Written and Spoken) OTHERS SKILLS
Project
Management
Techniques
Financial Management, Complex Negotiations, Strategic and Tactical Sales Management, Project Financial Evaluation; Business Case Writing; Risk Management; Public Speech. Coaching, Agile Techniques, PMP- PMI, Lean 6 Sigma and Kanban.
Aircraft System ARP 4754, DO160, Flight by Wire System Physical and Control Architecture, Dataset Management.
SW/Tools Jira, SAP, ERD, Doors, MS Project, MS Visio, MS Office Suite, Database
(Access and My Sql), Web Application, Coding (PHP, XCell Macros, HTML, Java).
Application Servers Windows, Linux, Exchange Server, Blackberry Server, Telecommunication
(conceptual and
basic projects)
IP VPN, MPLS, Frame Relay, X25, PPP, XDSL, Ethernet; Voice networks; Project on TDMA, GSM and 3G network to support application as: Surveillance Systems, Remote Control Systems, Mobile Tracking Systems, Data Networks, SFA Application, Cisco and Huawai router, Ericsson, Lucent, Avaya and other PBX and unify messaging platforms HOBBIES
Travel Planned/Executed a 4 month through 7 countries in South/North America with the goal to visit the entire pacific coast of these 2 continents. Adventure
Sports
Highest Mount Climbed – 6200 m – Bolivia
Deepest Dive – -30 m – Cavo Artemidi Wreck - Brazil Longest Endurance Race - 5 days non- stop - Brazil Highest no conventional Fly – 1000 m – Hanging with a rope bellow a balloon Acuaponics
gardening
Grow some lettuces, tomatoes and peppers on my garage.