Recruitment Manager

Elaine Felaiza R. Gomez

Address: Block *, Lot * Samuel Street, Palmera 5-B,

Antipolo City, 1870 Philippines

Mobile: +63-917-*******

Email: *******.**@*****.***

CAREER OBJECTIVE

• To seek challenging opportunities, that offer potential for career growth and utilizes my knowledge, skills and experiences in Human Resource and Shared Services industry EDUCATIONAL ATTAINMENT

Tertiary

FEU – East Asia College

2007 - 2012

FEU Manila Campus, Sampaloc Manila

Bachelor of Science in Computer Science

Secondary

Greenland Academy

2004 – 2007

MonteVista Park, Cainta Rizal

Auditor – Student Council (2005-2006)

P.R.O – Student Council (2006-2007)

CAT - Corps of Commander batch 2007

Primary

Harris Memorial College

1996 – 2004

Bo. Dolores, Taytay Rizal

8th Place in Academic Awards

SKILLS AND QUALIFICATIONS

• Knowledge in Microsoft Office Tools (MS Word, MS Powerpoint, MS Excel, Visio)

• Knowledge in Computer Programming and Software Testing (C#, C++, C- Language,

.NET, COBOL, JAVA, PHP, HP Quality Center Software)

• Knowledge in Business Analysis, Project Management and People Management

• Knowledge in Taleo

• Knowledge in Adobe eSignature

• Experience in SharePoint

• Experience in PeopleSoft, eCase, EuHReka, SAP, HP Quality Center

• Experience in Job Board posting (LinkedIn, SEEK, JobStreet, Naukri)

• Well- Engaged to Client meetings globally and had undergone trainings in Leadership, Problem Solving and Decision Making, Advance Excel and Accountability Training

• Facilitated Knowledge Transfer Training (End to End Recruitment Process Training in Mumbai, India)

• Result oriented with Effective Inter-Personnel skills

• Hard-working, Dedicated, Sincere and always focused to Deliver Work Ahead of Time WORK EXPERIENCE

Recruitment Coordinating Lead

- Australia, New Zealand, Philippines, India, Singapore and Malaysia June 2016 - present

Mondelēz International

6th Flr, Eton Cyberpod Centris, North Tower 3, Quezon Ave., Quezon City, Philippines

Hire and Rehire Process

Contract Letter generation quality and process implementation

Review and realigning recruitment process for improvement

Manages the onboarding process and improvement

Strategically manage high volume of interview scheduling

Conceptualize and execute Sourcing Strategies utilizing available channels/platforms and generate sufficient candidate pool to support the hiring requests of the lines of business

Manage performance of all Sourcing channels and ensure high yield and conversion from all activation

Conduct HR interviews and intake meetings

Monitor real-time operational performance and ensure team is staffed appropriately for anticipated work volume including the escalation of unusual events including malfunctions with enabling technology

Conduct market scans and trend reports

Participates in testing of Recruitment System Enhancements and rollouts as decided by the current operation review in progress

Account / Client Management

o Serve clients, identify their needs and provide feedback on success of filling jobs o Qualify job specification / salary information and record accurate and comprehensive job description – check info / client requirements in line with key processes and legislation.

o Gather information on client; network internally and externally with clients, benchmark for clients – salary, availability, candidate pool, industry activity. Achievements/Process Improvement

Manager of the Year Awardee

Recruiting team consistent top team in Quality Dashboard

Fun Driver Centre Lead

Document Management Lead

- Australia, New Zealand and Philippines

January 2016 – June 2016

Mondelēz International

6th Flr, Eton Cyberpod Centris, North Tower 3, Quezon Ave., Quezon City, Philippines

• Lead, coach and train direct reports to deliver team and project goals

• Provides day-to-day guidance and direction to the Document Management Team

• Build an effective group of Document Specialists and Advisors to drive process and documentation excellence

• Apply relevant legislative requirements for document retention and data privacy

• Act as an ambassador for effective document management

• Communicate with retained HR and business leaders to ensure robust document management and address any gaps

• Ensure consistent implementation of processes across the team, supported by verification and provide training where gaps arise

• Oversee and support delivery of all documentation processes including scanning and storage of physical records / documents, managing access and circulation, and retention and deletion. Data Management Team Leader

September 2015 – January 2016

NGA Human Resources

3rd and 4th Flr, Building 1, Eton Cyberpod Corinthians, EDSA Co., Quezon City, Philippines

• People Management

• Prepares SLA reports

• First Point of Contact (POC) for Client Escalations

• Overseeing the Document Management Process

• Spearhead and Point of Contact for Process Improvement in Document Management

• SPOC for APAC Center HR Processes

• SOC1 Process Owner – First Point of Approval

• Performs and Completes the Misdirect and Survey reports for the Client

• Spearhead the Team’s drive for Process Improvement Program and Coordinates with support groups globally

• Reviews and Analyze the Root Cause of Rework cases

• Responsible for Ensuring Quality, Efficiency and Productivity standards are met based on a set of specific criteria of the Client

• Responsible for the Coordination and Implementation of various training programs to ensure effective process and realized continuous improvements for APAC Service Centers

• Performs Change Request

Tier 1 Subject Matter Expert

July 2014 – August 2015

NGA Human Resources

3rd and 4th Flr, Building 1, Eton Cyberpod Corinthians, EDSA Co., Quezon City, Philippines

• Support and assists with the administration of the day-to-day operations of the human resources functions and duties for the Client

• Prepares and Discuss Root Cause Analysis Report

• Create DWIs (Detailed Work Instructions) for process improvement based on the Client’s requirements

• Team Coaching

• Internal Auditor (4 eyes review) for internal transactions

• Discuss Reworks and Misdirect reports to the Client

• Point of Contact for Global Access Management

• Perform Trainings within the Team for Process Review and Alignment

• Prepares and Conduct Training for New Hire On boarding

• Documents Change Requests

• Control Owner for SOC1 Audit

Human Resource Advisor

July 2012 – June 2014

NGA Human Resources

3rd and 4th Flr, Building 1, Eton Cyberpod Corinthians, EDSA Co., Quezon City, Philippines

• Handle transactions for data management and access management. Carries out responsibilities in all of the following functional areas:

• Workforce Administration

- Managing data in hire, rehire and transfer in PeopleSoft

- Data Corrections in employee records

- Termination

- Process Global Transfers (country assignment)

- Maintains employee records

- Updates employee records (personal data and job data

• Recruiting and Staffing (end to end process)

- Candidate Selection

- Offer Management

- Sending Welcome Package

- Requisition Management

- Background Check Management

• Employment Verification

• Document Management

- Set Up the first Document Management Team in Manila

- Document Maintenance

- Tracking and Storing electronic documents

- Legal Holds

- Adhoc – Periodic Reports

• Leave Management

- Leave Tracking and notifications

- Management of leave balances

• Access Management

- SAP Technical (master data maintenance)

- Harmonization of ERecords and SCM

• Compensation and Benefits Administration

• Respond to HR Policy inquires

CHARACTER REFERENCE

Available upon request.

Contact this candidate