Executive Assistant Administrative
Resume:
SHARON LYN SMITH
**** *** ***** ***** * Virginia Beach, VA 23464
757-***-**** f ************.*@*****.***
July 11, 2017
Department of Human Resources
Dear Human Resources or Management Team Representative,
Your posting for Executive Assistant / Sr. Executive Assistant indicated requirements that closely match my background and expertise. I have enclosed my Resume to provide a summary of my qualifications and background for your review.
Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successess. As Executive Assistant to the CEO at Kempsville Center for Behavioral Health, I worked along side the CEO and leadership staff to insure effective productivity within the 80 plus staff. I also sought to insure service excellence standards were met within my department. Additionally, while serving as a Coordinator for the Administrative Assistants at Gethsemane Community Fellowship Church, I was able to implement and facilitate new and innovative ways of office structure that significantly helped the office function effectively and perform in a professional atmosphere.
Further qualifications I offer include the following:
Excellent organizational, managerial and communication skills;
an outstanding work ethic;
the ability to work well in both team-oriented and self-directed environments;
supervision of reception and administrative staff as well as an active participant in the leadership team;
lastly, able to handle every task willingly and with enthusiasm without compromising excellence and professionalism.
I am positioned to exceed your expectations. I would welcome an opportunity to meet with you to discuss my qualifications and candidacy in your organization and how I can be a part of such an exceptional team.
Thank you for your time and consideration. I am looking forward to speaking with you soon.
Sincerely,
Sharon L. Smith
Enclosures:
Resume w/ References
SHARON LYN SMITH
1409 Oak Knoll Court
Virginia Beach, VA 23464
************.*@*****.***
Cell: 757-***-****
PROFESSIONAL SUMMARY
Executive Assistant with over 20 years experience specializing in Office Management and Organization. I can implement effective management and organizational strategies that greatly improve office environments. My greatest strength is Office Management Awareness, which enables me to permanently streamline unnecessary documentation and provide productive administration to both the staff and clients.
WORK EXPERIENCE
Kempsville Center for Behavioral Health Executive Assistant
Norfolk, VA 23502 October 17, 2013 – June 1, 2017
757-***-**** Ending Salary 42,000.00
Executive Assistant to CEO
Supported CEO in all administrative duties and implemented documents that curtailed daily responsibilities.
Exercised judgment and decision-making skills in CEO’s absence resulting in the team being more efficient in her absence.
Maintained all credentialing needs and ensured success during Joint Commission Reviews with strongest department rating.
Implemented all doctors’ on-call schedules and contacted staff on any issues related to schedules.
Led the responsibility for issuing and maintaining purchasing cards and purchase orders alongside the Business Office.
Recorded and maintained minutes and all contracts, both clinical and non-clinical. Instituted a new form for taking meeting minutes, which expedited leadership and daily meetings.
Acted as liaison when receiving and communicating information to and from the CEO and implemented daily supervisions
Maintained a positive relationship with all vendors and kept abreast of the corporate discounts for cost savings.
Incorporated an inventory sheet that would assist with keeping office equipment maintenance and repair needs at bay.
Maintained the confidential nature of all clients and facility-related activities. ‘
Implemented Comment Cards for the reception area to allow clients to address issues and/or give kudos to staff members.
Supervised and managed reception staff and was able to implement a daily checklist for staff to complete each day.
Maintained petty cash fund, purchasing cards, expense reports and purchase orders for submission to the Business Office.
Entered all time and attendance for Reception, Doctors, Leadership staff and on occasion, Departmental staff.
Generated electronic contracts for both clinical and non-clinical vendors annually.
Credentialing Coordinator for active and allied staff both clinical and non-clinical. Resulting in proficiency in medical staff records.
Harvey Lindsay Commercial Real Estate
Norfolk, VA 23510
Administrative Assistant
December 2000 to August 9, 2013
Ending Salary: $37,394.88
Administrative Assistant, Property Management Department
Established strong relationships with clients and staff to effectively achieve professional results.
Ensured sufficient amount of supplies were ordered for staff in all departments and kept a great relationship with vendors to keep abreast of all discounts and savings allotted to the company.
Typed correspondence for retail, industrial and office tenants with and without supervision.
Scanned legal documents and tenant profiles into the Edoma Scanning Program.
General office duties, which included filing of all leases for tenants in office buildings and retail shopping centers.
Generated monthly financial summaries (Executive Summaries) for the owners.
Gethsemane Community Fellowship Baptist Church
Norfolk, VA 23504
Membership Services Ministry
April 2008 - Present
Ending Salary - Volunteer
Coordinator, Volunteer position
Supervised 25 volunteer members (2008 – 2015)
Performed data entry of all 2500 members into Church Community Building (CCB) and implemented teams to assist.
Hosted VIP personnel from the surrounding areas, which included politicians, civic leaders and community activists.
Arranged events, meetings and conferences planning, setup and breakdown.
Answered telephone and assisted members and families to appropriate personnel, which allowed the office to run smoothly and professionally. First time implementing weekly administrative assistants to office throughout the weekdays.
General office duties (i.e., filing, copying, faxing and mail distribution).
Incorporated scheduling meetings and office duties for reception staff, which was a new policy to ministry.
Guest Services Coordinator and Event Planner in 2011 - earned Ministry of the Year Award (Membership Services)
Page 2
(Cont’d Sharon Smith’s Resume)
EDUCATION
SUMTER AREA TECHNICAL COLLEGE
(90 credit Hours) – 9/80 to 6/81– Medical Assistant Certificate
BENEDICT COLLEGE
(50 credit Hours) – 8/78 – 8/80 – Sociology
SPECIAL SKILLS AND PROFESSIONAL DEVELOPMENT:
Member of Toastmasters International (Tower Toasters, Norfolk, VA)
Microsoft Office Package
Copiers, fax machines, HP Printers, Scanners
Certified Trainer and Mentor for the Leadership Training Institute Foundation of Faith Leadership Inst Norfolk, VA
Certified Trainer FLAP (First Ladies Advocacy Program), Norfolk, VA
Certified Trainer for IAMSK (I AM My Sister’s Keeper), Norfolk, VA
Universal Health Systems Leadership Training I and II
Typing Skills – 89.24 WPM w/ 100% Accuracy
VOLUNTEER SERVICES
Gethsemane Community Fellowship Church Norfolk, VA
Coordinator,
Administrative / Guest Services Ministries
Norfolk, Virginia
2008 – 2015
Canty Memorial COGIC
Secretary to District Superintendent
Sumter, South Carolina
1978-1982
American Heart Association
Representative, National Heart Association’s Heart
Virginia Beach, VA
2012-2016
Gethsemane CFB Church
Trainer and Mentor, Foundation of Faith Leadership Institute
Norfolk, Virginia
2010 - Present
NAACP – SUMTER CHAPTER
Secretary
Sumter, South Carolina
1977 - 1978
REFERENCES
1.Dr. Kirk T. Houston, Senior Pastor, Gethsemane Community Fellowship Baptist Church, 1317 E. Brambleton Avenue, Norfolk, VA 23504 **************@*****.*** 757-***-****
2.Alphonso Albert, Church Administrator and Garden of Hope Executive Director, 1017 Godfrey Avenue, Norfolk, Virginia ********@***.*** 757-***-****
3.A’Daye Foster, Lease Administration, Harvey Lindsay Commercial Real Estate, 999 Waterside Drive, Suite #1400, Norfolk, Virginia 23510; ***********@*************.*** 757-***-****
4.Catherine Towler, Senior Leader Membership Services, 5817 Bernhowe Manor Lane, Suffolk, Virginia *******@*******.*** 757-***-****
5.Brenda Toth, Lead Receptionist, Kempsville Center for Behavioral Health, 860 Kempsville Road, Norfolk, VA 23502 ******.****@******.*** 757-***-****
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