Manager Executive Assistant

Pamela Pressey ** Willowbrook Drive, Agawam, MA **001

(H) 413--789-3983 ***.*******@***.***

(C) 413-***-****

PROFESSIONAL SUMMARY

Professional and proficient Administrator with 40+ years’ experience of ensuring things run smoothly behind the scenes of a very busy office. Accomplished and energetic with a solid history of achievement in Administrative/Executive Assistant role. Strong organizational and prioritization abilities. Ability to handle key assignments of confidential nature, exercise a high degree of discretion and maintain highly confidential information. Ability to respond to any client service issues in a courteous and professional manner. Ability to function in high stress situations attributed to tight deadlines and multiple client needs. Reliable and dependable with an excellent attendance and punctuality record and will always go that extra mile to ensure the task is completed.

SKILLS:

Administration and Management (Human

(Resources, Supervision of Staff,

Office Organization, Payroll)

Clerical (Word, Excel, PowerPoint, Outlook)

Document Development

Customer Service

Strong Research Skills

Judgement and Decision Making

Problem Solving Abilities/Attention to Detail

Ability to work independent or with a Team

EXPERIENCE:

Reinhardt Associates, Inc., Architects and Engineers 2005 - Feb 2017 Agawam, MA

Executive Assistant / Office Manager

Possess an innate ability to multi-task in a fast-paced office environment to resolve any administrative issues/concerns as well as day to day operations. As a Principal of the firm and in addition to administrative duties below, I was responsible for coordinating office procedures, supervision of staff, creation of marketing proposals and presentations, routine accounting

(invoicing, payroll, quarterly taxes); ensure deadlines were met, and Human Resource aspects of the company by updating office manuals and staff records, vacation requests, employee expense reports and travel arrangements. Directly supervised two to four front office employees.

Responsibilities also include production of AIA documents including but not limited to contracts, change orders, RFI’s, PR’s and CCD’s. Daily office tasks such as typing of specifications, fee proposals, letters, minutes of meetings, etc. Coordinate the distribution of construction plans, specifications and addendums to contractors during bidding cycle; collect, record and return bid set deposits for all project bids in-house and responsible for coordination of all electronically bid projects through outside sources. Maintain log of shop drawings and product data submittals for all projects under construction, direct submittals to the project architect or engineer.

Reinhardt Associates, Inc. 1974 – 2005

Office Administrator / Executive Assistant

Use of computers for various applications, such as word processing, Excel, PowerPoint, Outlook.

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.

Answer telephones and give information to callers and try to answer questions or issues first, if not then take messages, or transfer calls to appropriate individuals.

Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Pamela Pressey Resume (Cont.)

Page 2

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Complete forms in accordance with company procedures.

Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors.

Make copies of correspondence or other printed material.

Locate and attach appropriate files to incoming correspondence requiring replies.

Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Coordinate conferences, meetings, or special events.

Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

Arrange conference, meeting, or travel reservations for office personnel.

Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Provide services to clients/customers.

Conduct searches to find needed information, using such sources as the Internet.

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Establish work procedures or schedules and keep track of the daily work of clerical staff.

Learn to operate new office technologies as they are developed and implemented.

Supervise other clerical staff and provide training and orientation to new staff.

Train and assist staff with computer usage.

Notary Public

PROFESSIONAL REFERENCES:

My-Ron Hatchett, Senior Project Manager

Department of Capital Asset Construction

City of Springfield

Office: 413-***-****

Cell: 413-***-****

Email: *********@*******************.***

John D. MacMillan, AIA, President/Treasurer

Reinhardt Associates, Inc.

Cell: 413-***-****

Email: **********@*************.***

Paul T. Babin, Jr., Electrical Engineer

Cell: 413-***-****

Email: ************@*****.***

Mark J. Tassinari, Senior Project Manager

Design and Construction

Amherst College

Phone: 413-***-****

Email: ***********@*******.***

Richard Ness, AIA

Email: *******.****.***@*****.***

Contact this candidate