Office Manager / Administrative - Currently Senior Sales Manager

CHRISTY PREVOST

Phone: ***/***-****

*** ***** ******, ***** *********, NY 14120

E-mail: **************@*****.***

EXPERIENCE July 2012 - Present Advanced Alarm, Inc. Tonawanda, NY Senior

Sales Manager

Experienced with both inside/outside sales, event and trade show planning. Knowledge in Security Systems, Medical Systems (PERS), Central Vacuum Systems, Camera Systems, Structured Wiring, and Home Theater products. Adept on multiple Central Station portals and procedures. Troubleshoot client concerns, walk clients through clearing alarm signals, identify faulty products and recommend product solutions for clients needs. Exceptional presentation, sales closing and customer service capability. Management of sales team. Conducted weekly sales meetings and reporting of sales production. Developed many relationships with home builders and contractors in WNY area. Well versed with new build construction and site visits with clients for placement of products during the new construction phase. Ability to work with new build plans to mark locations off where product will be installed prior to onsite visit. Prospecting of new residential and commercial clients in the WNY area through cold calling, target marketing and referrals from my client base. Attended yearly sales training and new product release of Honeywell training. Proficient with Microsoft Office, Excel, QuickBooks and training on client management software Tiger Paw. Ability to multi task when in the office and on the road. Top sales for new online accounts 2015.

July 2007 - July 2012 Advanced Alarm, Inc. Tonawanda, NY Office Manager

Handled multiple incoming calls. Produced daily billing for services and monthly client billing for annual contracts. Received and logged payments and daily bank deposits. Collection on past due accounts. Handled insurance certificates for new contractors and builders during new construction. Experienced with trouble shooting client system concerns prior to going to service department. Monitored daily alarm signals and contacted clients with signal issues, no testing accounts, and false alarm signals. Produced sales estimates for repairs and completed all new customer contracts for the sales team. Experience with Microsoft Office, Excel, QuickBooks, Accounts receivable, Accounts payable, new hire enrollment and payroll.

April 2000 - July 2007 Transit Animal Hospital Depew, NY Front End Manager

Answering of multiple phone lines. Treatment and prepping of animals for surgery, xrays, and treatment while patient under anesthesia. Daily treatment of ear cleaning and nail trimming. Routine filling and dispensing of medication and or control substances. Maintenance of boarding kennel and daily care for boarded and hospitalized animals. Excellent in sales of recommended blood panels and Flea/Tick prevention. Inventory of front end supplies. Assistance in front end staff scheduling. Excellent customer service needs with clients and their pets. Proficient in veterinary ImproMed software, Microsoft Office, Excel and QuickBooks.

EDUCATION September 1997 - June 1998 ECC Buffalo, NY Veterinary Assistant Program September 1990 - June 1994 Depew High School Depew, NY SKILLS :Experienced in sales and event planning. Demonstrated daily ability to work as a member of a team, as well as independently. Capable of gathering and blending information to provide accurate analysis and weekly sales/client report summaries. Excellent customer service and troubleshooting abilities. Reliable and long term employment with companies. Excellent training skills and ability to manage others. Ability to handle multiple client appointments per day both inside and outside the office. Knowledge in new build construction and wiring of homes during the build phase and wiring in existing residential/commercial structures. Exceptional in building client based relationships and referral leads from my existing client base. Admin/Office Manager duties, Microsoft Office, Excel, QuickBooks, Accounts receivable, Accounts payable, new hire enrollment and payroll. Why I Am Making A Career Change:

Thank you for your consideration for the position! I would like to take a second to explain as many question why I may want to leave a position I have been with for the past ten years. When I started with the company in 2007 I was hired as the Office Manager. In 2012 we had a sales associate who was not able to continue in the sales position. At that time, the owner of the company who I was his Office Manager and personal secretary decided to change my position with the sales associate. By the end of the year I was promoted to Senior Sales Manager. All of my duties remained the same with the added responsibility of managing the sales team. In the last ten years I have very much enjoyed my job with Advanced Alarm, but the last five years in sales I continued even though it is not something I truly enjoy. I am a hardworking, detail oriented, compassionate, long term, dedicated employee looking to make a career change. I am a Military spouse and have twenty plus years left before I retire. I am looking for a chance to show you what I have to offer for your company.