Customer Service Office

Professional Summary

Skills

Work History

Education

LIZETTE IBARRA

**** ******* ******, ** *****, CA 90623 (C) 562-***-**** *******.******@*****.*** Enthusiastic and well-organized professional. Hard-working, multi-tasking with outstanding telephone, scheduling and documentation skills. Competent professional with ability to manage a busy office and provide excellent customer service to all. Driven and motivated to perform beyond expectations. Detail-oriented and with expertise in problem solving and managing daily office functions.

Critical thinking

Project planning

Attention to detail

Team building

Filing and data archiving

Co-Owner/Manager 08/2010 to 01/2015

Taqueria La Mexicana #5, Inc. – 1901 E. Carson St. Long Beach, CA 90807 Oversaw all aspects of businesses to assure cohesiveness in the day to day operations of businesses. Prepared and distributed payroll for staff.

Oversaw inventory and office supply purchases.

Reduced overhead by taking on more responsibility with creative and administrative projects. Oversaw all customers complaints and Suggestions.

Supervised cooks and made sure all food was prepared and cooked right. Supervised cashiers completing all duties assigned. Prepared all marketing materials. .

Receptionist 11/2007 to 07/2008

Superior Grocers – 15510 Carmenita Rd., Santa Fe Springs, CA 90670 Composed and drafted all outgoing correspondence and reports for managers. Oversaw daily office operations for staff .

Greeted all employees and vendors.

Facilitated organized record retrieval and access by maintaining filing system. Provided the best customer service to all staff and vendors. Answered multiple phone calls at once.

Multitasking as needed.

Escrow Officer/Notary Public/Certified Loan Signing Agent 03/2002 to 10/2007 Millennium Escrow – 11100 S. Downey Ave.,Downey, CA, 90242 Daily office operations

Answered phones calls from customers, Real Estate Agent, Mortgage Brokers and Banks. Opened and Closed Escrow files.

Prepared and distributed closing estimates.

Kept organized documentations.

Prepared and record at County Recorder Office all legal documents needed. Scheduled appointments for signing loan documents. Distributed all money to the correct party involved in escrow. High School Diploma:

Davis Starr Jordan High - Los Angeles, CA

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