Project Management Manager

Professional Introduction Letter

Dana M. Littlefield Project and Quality Specialist USA Mobile +1-281-***-****

**********@*****.*** bit.ly/DanaLinked bit.ly/DanaProfile

Executive Summary

Member of Project Management Institute (PMI) and Project Management Professional (PMP)

Director of Southwest Venue of PMI-Houston (PMIH, 2011-2016)

Co-author of Project Management Institute’s internet web based self study training program

Team Member/Subject Matter Expert – PMI Global Congress Paper Evaluation project

Senior Member American Society for Quality (ASQ)

U.S. Army Corps of Engineers Construction Quality Management (CQM) for Contractors

ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)

ISO 9001:2008 QMS Auditor; Registered Lead Auditor–IRCA/UK

Six Sigma Black Belt and Champion Certifications (CSSBB and CSSC)

Former Certified ICC & IAEI Electrical Inspector

BS Electrical Engineering / Industrial Robotics and Automation (Non-PE; Credentialed)

University of Alaska, Cleveland Institute and Amstead University

Skill Summary

My work experience has allowed me to gain a thorough understanding of contracts/contractual procedures, execution and documentation, in addition to an advanced level of understanding of construction equipment, facilities and structures. I have successfully managed single departmental annual budgets over 2.5 million USD. I have become well versed in the interpretation and implementation of various International (ISO, CSA, UL, IEC), Federal (USDOD, USDOT, FAA), State and industry specific (ASME, API, PIP’s, NFPA, AWS) codes, standards and specifications. Inspector of pipeline (up to 48” oil) associated facilities – processing and metering, valves and instrumentation, cathodic protection, terminals and berths, Christmas trees and controls, data and telecom.

I have gained and developed leadership, management and supervisory, instructor, coach and mentor skills work performance as project superintendent, an engineering peer, a quality manager, quality control inspector and electrical educator. As an instructor, training materials I've created have been delivered to multi-disciplines of tradesmen, supervisors, engineers and managers through classroom, seminar and remote (web) learning situations. I’ve interacted at all levels of trans-cultural offices, including virtual team management of up to 110 + multi-discipline inspectors.

Within teams and autonomously, I have performed Internal and External Quality audits of various types and disciplines of organizations, such as construction departments, equipment manufacturers, vendors and suppliers. These audits confirmed the audited organization’s compliance with specified audit criteria, such as client corporate specifications and ISO international audit standards.

United States Passport valid to January 2019

United States Transportation Workers’ Identification Credential (TWIC) valid to January 2020

United States – Texas Drivers License valid to January 2019

Thank you for your time and your consideration. I appreciate the opportunity to provide this brief introduction and I look forward to hearing back from you soon.

Quality Specialist Cover Letter

KEY KNOWLEDGE AREAS

Engage various levels of managers and staff in establishing and fulfillment of tactical and strategic objectives

Participation with C-Level Management in setting personal and departmental goals and objectives

Identifying new business opportunities and new business development

Advanced analytic ability and understanding of Earned Value processes, metrics and analysis (P&L)

Assure QA/QC, Safety, Cost and Implementation programs are working effectively

Monitoring of cost and schedule variances and provide recommendations for corrective action

Ensuring business scopes are defined accurately and that scope changes are managed throughout delivery cycle.

Construction, fabrication, modularization, installation, testing and handover of industrial facilities

Engineering, procurement, construction, management and installation contracts

Aerospace and National Missile Defense installations

Aviation and airport facilities construction

Oil, gas, chemical facilities construction and operations; exploration and production, transport, refining

Provide assistance in drafting new business proposals

Expanding and/or renewal of existing accounts

Customer Focused service and Continuous Excellence and Improvement

Write strategic plans and strategies tailored to the needs of the client, with appropriate stakeholder awareness

KEY EXPERIENCE AREAS

11 years of Certified Project Management experience with many years of project participation

Commitment to understanding of contractual obligations and doing what is right for all stakeholders

Familiarity with corporate articles of incorporation; general business and affairs of the company

Acknowledgment to declare any interest in a proposed transaction or arrangement to avoid conflicts of interest and to not accept benefits from third parties and to avoid internal perceptions of conflict

Encourage the responsible use of resources and understand analysis of financial performance

Direct Supervision of subordinate managers and up to 35 inspectors and document controllers

Direct coordination of 4 International 3rd party inspection providers and up to 110 multi-discipline inspectors

Commonly recurring annual department budget responsibilities over 2.5 million USD

Establish procedures and general responsibilities for the QA/QC and Document control departments

Familiar with non-standard approaches to interpretation of technical and corporate guidelines

Well versed in the interpretation and implementation of various International (ISO, CSA, UL, IEC), Federal (USDOD, USDOT, FAA), State and industry specific codes, standards and specifications.

Providing performance management reporting, primarily in the areas of scope, budget, quality and scheduling

Thorough understanding of various Stakeholder groups including regulatory agencies, local government, public, environmental and community groups, engineering disciplines, financial specialists, construction managers, contractors and subcontractors, construction tradesmen and professionals and internal department management

External contact with stakeholders such as community leaders, business and industry leaders as well as officials of government and financial agencies and media representatives

Understanding of Cost controls of an account team, including ensuring all administrative pieces are in place (work plan, contract, budget, projections, etc.)

Resume follows

Professional CV Summary:

*I am a Certified Project Management Professional (PMP) with extensive experience and a thorough understanding of interactions with various Stakeholder groups. These Stakeholder organizations include owners and management teams, regulatory agencies, local government, public, environmental and community groups, engineering disciplines, financial specialists, construction managers, contractors and subcontractors, construction tradesmen and professionals and internal department management.

*Through my experience working for many reputable US EPC contractors, including KBR, CH2M Hill, Intertek and Tyco and internationally with ADCC/JV (Greek, Cypriot, Italian and Qatari joint venture), I have become well versed in the interpretation and implementation of various National and International (ISO, ASME, CSA, NFPA, UL, IEC), Federal (USDOD, USDOT, OSHA, FAA), State and industry specific codes, standards and specifications.

*I have attained a thorough understanding of contractual procedures, project execution and required documentation from my experience working on Project Management Consultancy (PMC) teams with Boeing, BP, Worley/Parsons, Shell/Motiva, Conoco, Phillips 66, Overseas Bechtel, Inc., the National Gas Company of Abu Dhabi (GASCO) and the Emirate of Qatar.

*I have a strong passion to train, encourage and help develop and mentor team members. In one particular role, I trained, managed and directly supervised the activities of 25+ quality control and 5 document control staff in their daily duties. As an instructor, training materials I've created have been delivered to all levels and disciplines of tradesmen, engineers, supervisors and other managers through classroom, seminar and remote (web) learning situations.

Vocation Specific Education & Training:

TWIC, Transportation Workers’ Identification Credential valid to January 2020

U.S. Army Corps of Engineers Construction Quality Management (CQM) for Contractors 2017

Diploma in Statistical Analysis 2016

Six Sigma Black Belt Certification 2015

ASQ Certified Manager of Quality / Organizational Excellence 2013

ISO 9001:2008 Registered Lead QMS Auditor; –IRCA/UK Quality 2009

ISO 9001:2008 Lead QMS Auditor Training, Bureau Veritas 2009

Six Sigma Champion Certification 2009

Certified Project Management Professional (PMP) 2005

BS Electrical Engineering / Industrial Robotics and Automation (Non-PE; Credentialed)

University of Alaska, Cleveland Institute and Amstead University 2004

Dual Certified Electrical Inspector (IAEI & ICC) 1998-2001

Certified Combination Inspector (ICBO) 1998-2001

Electrician journeyman, licensed master electrician & licensed power & communications contractor 1994-2008

Projects Work History:

Business Development Manager, October 2015-Present, Project and Quality Management Consultants

Quality Manager, October 2014-August 2015, KBR – Flint Hills Resources/Corpus Christi, Texas

Quality Assurance Manager, April 2014 – June 2014, Burns-Zachry/JV - Phillips 66/Texas

Senior Quality Engineer, October 2012–January 2014, Intertek/Moody - British Petroleum/Texas

Project Quality Control Coordinator, April 2012 - July 2012, Brunel/Bluewater - ADP Oil & Gas/Texas

Project Quality Manager, September 2010- December 2011, Tyco Thermal Controls – Shell Aramco

Quality Assurance Manager, March 2008- May 2010, ADCC/JV – Emirate of Qatar

Quality Assurance Coordinator/Senior Quality Specialist, April 2004-Dec. 2007, VECO Corporation–Abu Dhabi Gas Co.

Quality Manager, July 2003-April 2004, Aglaq Construction – U.S. Government / Boeing / Bechtel

Quality Control, Electrical Superintendent, February-October 2002, CONAM Const. – Conoco / Phillips

Quality & Administrative Manager (Owner), August 2001-December 2008, Able Electric

Quality Control Inspector, August 2000-JuIy 2001, VECO Alaska Corporation - British Petroleum

Quality Control Inspector, April 1999-July 2000, ASCG Inspections Inc. – Alyeska Pipeline Service Co.

Electrical Inspector, January 1998-July 1998, Municipality of Anchorage, Alaska

Electrician, August 1996-March 1999, International Brotherhood of Electrical Workers

Technical Skills and Competency:

*Oil, Gas, Chemical Facilities

*Aviation, Aerospace and Airport Facilities

*Heavy Industrial Fabrication, Construction and Installation

*Tactical and Strategic Planning

*Exposure to Highly Sensitive and Confidential Information

*Simultaneous Projects and Sub-Projects

*Scope Definition and Work Breakdown Structures

*Establishing Effective Internal/External Schedules, Processes and Metrics

*Developing and Delivering Training to Company Personnel

*Budget Management and Estimating

*Management Reports, Business Correspondence

*Inspection, Validation, Storage and Retrieval of Quality Records (Document Control Management)

*Creating Project Work Methods and Plans and Work Scope Documents

*Development of Quality Procedures for Project Completion and Turnover Documentation

*Process Mapping Techniques and Process Improvement

*Special/Common/Root Cause Analyses

*In House and Third Party Inspection and Inspector Coordination

*Creating Job Descriptions and Work Schedules for QA/QC Departments

*Supervisor of Quality Assurance / Quality Control Inspectors and Other Staff

*Clear and Effective Communication of Compliance and Nonconformance, Internally and Externally

*Managing Company-Wide Quality Policies, Procedures, Processes, Programs and Practices

*Formulation and Dissemination to company departments of Key Success Factors – KSF’s

*Development and Monitoring of Key Performance Indicators - KPI’s

*Implementation Of Change Management Processes (Periodic and As Needed Document Revisions; Redlines, As Builts; Non-Conforming Condition (NCR) Recording & Corrections)

Additional Technical Talents and Self Development:

*Advanced to Excellent computer knowledge – Microsoft, Windows, Adobe, databases and networks

*Knowledge of Triple Constraints and their effects on business processes

*Ability to develop and gauge Benchmark and Baseline Quality Metrics

*Consistently watching for Continuous Excellence and Improvement

*Awareness of Stakeholder Needs and Requirements

*Committed to Customer Focused Service

*Received Diploma in Statistical Analysis

*Achieved Certificate of Leadership Skills in Business

*Received Diploma in Nursing and Patient Care (non-vocational)

Memberships:

Member American Society for Quality 2009

Member International Registry of Certificated Auditors (IRCA/UK) 2009

Member Project Management Institute 2005

Volunteerism:

American Society for Quality International Meeting Moderator 2016

American Society for Quality Exam Development Assessor 2016

PMI Online Assessment Tester Team Member 2016

Team Member of PMI Subject Matter Expert, Evaluation Team project 2015

Team Member for PMI Knowledge Asset Tagging project 2013

Director of Project Management Institute/Houston (PMI/H) Southwest Venue 2011-2016

Co-author of Project Management Institute’s internet based self study course / training 2008-2009

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