Information Technology Management
Resume:
ANTONIO C. REYES
**-*** ******** **., ********, HI 96789 PH: 808-***-**** Email:******@*****.***
PROFESSIONAL SUMMARY Information Technology Professional with over ten (10) years solid experience as developer, analyst, system administrator, project manager providing management, development, administration, operational, functional, configuration and maintenance support.
SKILLS HARDWARE
iSeries V5R3, AS400 V4R4
Windows Server 2008 Standard Edition/ Windows Server 2003 Standard Edition/ Windows Server 2000 Standard Edition
IBM-9672, IBM-9121, IBM-4381 Mainframes
Tandem S-70000, AT&T 3B2/1000,FACOM K-650/V-830, Data General Eclipse
Desktop Computers/Laptops (IBM Lenovo, HP, Dell, Acer, Apple)
Cisco 7513 Router, DASD RVA, Cartridge drive/controller 3490E, Line Printer 4245, Terminal Controller 3174, Tape Reel Drive 3422, Communications Controller 3720/3725 SOFTWARE
Applications:
Unifocus and Kronos iSeries Central– Time and Attendance System
Birchstreet -Procurement System
Oracle Webcenter Document Management Content Server and Imaging
Oracle Document Capture, Oracle Forms Recognition
Oracle Desktop Integration Suite for Document Management
Oracle Weblogic for Webcenter Manage servers
Oracle Service Oriented Architecture (SOA) for Accounts Payable Invoices Workflow
JD Edwards World, JD Edwards Enterprise One
Vertex Tax Updates for Payroll L Series
ACOM EzPayManager Forms Designer and MICR check Printer
Timberline Retail Accounting System
Catapult Report Distribution System
Epiphany Analytic Platform
Stellent Imaging and Business Process Management (IBPM) for Document Management
Ascent Document Capture for Document Management System Page 2 of 7
Sharepoint, JIRA Issue and Project Tracking software, Track-IT Help Desk and Asset Management
Base24, Safeguard, Prognosis, ICE, ATMMON, for Automatic Teller Machine System
Computer Associates (CA) Zeke, Zack, Oasis, PC Mainframe, Syncsort, Librarian Programming Languages:
Report Program Generator (RPG)
Common Business Oriented Language (COBOL) for VSE, DOS, SQL
Informix – 4th Generation Language, Informix – Structured Query Language
Microsoft Structured Query Language
Job Control Language (JCL), Control Language Programming (CLP)
Tandem Scripting Programming Language (TACL)
Command List (CLIST)
Easytrieve, Mantis
Adabas/Natural
Enform
Dbase/Foxpro/Clipper
Operating System:
Microsoft Windows Server 2000/2003/2008 Standard Edition/Microsoft Sequel Server 2000/2004/2008.
IBM iSeries V5R3, IBM AS400 V4R4
IBM zSeries Mainframe Virtual Storage Extended/Enterprise System Architecture (DOS/VSE/ESA)
IBM zSeries Mainframe Disk Operating System/Virtual Storage Extended (DOS/VSE)XA,
IBM zSeries Mainframe Multiple Virtual Storage/Extended Architecture (MVS/XA)
AT&T 3B2 Nonstop Kernel, Unix System IV
Facom Universal Operating System (Unios F5)
Editors:
Notepad ++, VI (visual Editor), Peruse Read-Only Editor, PRESENT editor Case-Tools/Others/PC:
Microsoft Office (Excel, Word, PowerPoint, Project, Access, Visio), Flow Utilities
Paint, Snipping Tool
Connectivity Tools:
Virtual Network Connection (VNC), Remote Desktop Program, PC Anywhere, TeamViewer Databases:
Microsoft Sequel Database, Informix SQL Relational Database (RDM), Adabas Page 3 of 7
AS400/Iseries DB2
Virtual Storage Access Method (VSAM)
WORK HISTORY Programmer Analyst II, 01/2004 to 03/2017
Outrigger Enterprises, Inc. – 2375 Kuhio Ave., Honolulu, HI 96815
Provided project management, administrative, operation, configuration and development support to Corporate Technology applicationss within compliance of agreed upon service level agreements for all business units and departments. All critical systems are monitored 24*7*365 to ensure 100% uptime.
Represented Information Technology (IT) on project meetings with business stakeholders, power users and software vendors providing IT perspective in defining/managing project requirements.
Provided 100% support on system implementation and rollout of Computer Technology application. Worked with vendors on application upgrades, software updates, and patches application ensuring smooth and successful implementation.
Administered Epiphany System – Analytic Platform. With no previous exposure to the application. Researched and fixed existing issues that eliminated system being unavailable due to users due to frequent failing of the scheduled daily data load/incremental job that keeps the system data up-to-date. Learned how the system works thru self- research versus following instructions/directions. Also worked with Computer Operations to streamline the Epiphany backup process thereby reducing backup time window from 10 hours to 2 hours.
Setup and implemented Epiphany – Analytic Platform data roll-off. This is a system maintenance that hasn’t been done for years by previous administrators. Configured roll-off scripts that can be executed every year ensure data clean-up is done annually and release storage space and improve system performance.
Coordinated and led successful migration of Stellent – Document Management System to the latest and greatest Oracle Webcenter Document Management System as scheduled. Ensured that all areas are tested, resources are covered, feedback, and concerns are addressed and fallback procedure in place.
Implemented Epiphany user-id clean-up to meet license user count. Review Epiphany user-id’s usage, group users together and clean-up inactive users. Reducing the count of users to the number of users we are licensed. This saves the company from purchasing additional license costing about $50,000.00.
Researched and successfully implemented guest dimension table clean-up for guest information records more than 5 years old to abide existing Federal laws on guest information retention without using consultant hours totaling to 100 hours approximately $20,000.00. Vendor Support advised that this is beyond the existing level of support and not covered which means we need to upgrade our support level costing more dollars. Another third party consultant advised that this requires more time to research and beyond standard. Page 4 of 7
Reclaimed 587 user license in Kronos by creating a batch program that tagged terminated employees as inactive and get excluded from the user count. This saved the company from purchasing additional licenses costing $50,000.00.
Reduced on-site discovery sessions with vendors for Time & Attendance system migration from Kronos to Unifocus by providing adequate and accurate information on existing system configurations and interfaces. This saved the company from vendor hotel accommodation and travel expenses.
Researched and implemented Catapult - Report downloading and distributing software that eradicated user’s woe in manually downloading, labeling payroll reports from the AS400 to the user’s desktop and copying to compact disc for external audit purposes. Configured software to automatically download the reports from the AS400 to the user’s personal computer with descriptive label extracted from the content of the report. Built an interface to automatically checked-in the reports to the company’s Document Management system that stores documents securely and can be accessed anytime, anywhere real time.
Successfully Implemented merging of W2 forms image with W2-Employee and W2-Employer spool report from the AS400 and downloaded the user’s personal computer with descriptive label extracted from the W2 report content using Catapult. Aside from saving time it saved the company from buying expensive W2 forms.
Completed and implemented Webcenter Document Management Profiles Project for Finance, Retail and Condo Accounting after discontinuing vendor support saving the company dollars from huge consultant service fees.
Automated W2-Employer uploading in Stellent Document Management System without using vendor support saving the company approximately $4,000.00. This saves the users from manually scanning and indexing W2 documents into the Document Management System. A save search is also created to easily retrieved desired W2/s.
Provided fast and efficient support to users on problem resolutions, and day-to-day operational activities. Completed and resolved an average of 500 work orders per year ranging from operational, functional, and enhancement request within or below expected time.
Kept Corporate Technology applications 100% secured by administering access rights request. Strictly enforcing Information Technology (IT) procedures before access rights are granted. As a result, consistently passed yearly external IT audit conducted by Accuity.
Proactively carried out regular health checks on Corporate Technology application servers like storage, memory, and processor usage. Cleaning-up old logs, purging of records candidate for deletion and working with server administrators if there is a need to add more server resources. This keeps the system performance very efficient and makes business users happy and more productive.
Conducted user and operations training as needed.
Documented standard business user and computer operation procedures for efficient utilization of Corporate Technology system applications. Maintain and keep updated user and operations procedures in Sharepoint for team reference.
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Provided 100% assistance and support to Computer Operations support to successfully complete annual business continuity test of Corporate Technology applications. Reviewed and updated Disaster Recovery Procedure. Requested application temp license codes for the duration of the testing and trained staff in applying the codes.
Represented Information Technology (IT) on yearly external annual IT Audit conducted by Accuity. Prepared documents and information deliverables within the timeframes set by auditors and ensures Audit security recommendations are implemented hundred percent. During the 2005 audit, Auditors expressed their appreciation for the detailed and up-to-date documentation maintain and reviewed.
Utilized JIRA and Track-IT issue and project tracking system in entering work orders ensuring that all correspondences, emails, phone conversations, instructions/advise/inquiries are logged for team easy reference.
Embraced learning and personal development as a continuous life process; identifies own development needs and takes initiatives to sustain the learning process, is open to in the development of others, as appropriate, through sharing of knowledge, experience, and skills.
Attend User group’s conference and meetings to keep abreast on what’s new in the user’s community and Information Technology trends. Getting updated of their product offerings, product roadmap, new technology like cloud computing, hosting, and software as a service.
Participated in quarterly team building exercises organized within the Information Technology Department to foster open communication, teamwork, and professional development. Programmer I, 06/2003 to 12/2003
Outrigger Enterprises, Inc. – 2375 Kuhio Ave., Honolulu, HI 96815
Provided administrative, operation, and development support to Corporate Technology applications ensuring the systems are maintained to accommodate business new requirements, system improvements and bug fixes.
Implemented automation of handling incremental step Failure in Epiphany system, a routine is develop to track and correct invalid data like Budget Year and send an alert notification. This shortens the problem resolution and keeps the Epiphany data updates on time.
Created menu, update, data entry, data extracts, validation and report programs using RPG and Structured Query Language programs in the AS400 and Microsoft SQL stored procedures in Windows servers within the estimated hour’s level of effort and ahead of time.
Created and update program file interfaces required to process on time file transmissions to and from bank financial institutions, government institutions, medical providers, utilities and service providers in which the company is doing business.
Established electronic connectivity support to wholesale partners for new and expanded connections that provides stream of revenues for the company. Implemented wholesaler for Accounts Receivable Electronic Invoicing and conversion to Folio Exchange like Pleasant Hawaiian, Jalpak groups, Insignia Vacations, Tourico, Apple Vacations, TalPacific Holidays, Infinity Holidays NZ, American Tours International.
Proactively reviewed and applied JDE Edwards program year-end updates related to W2 and 1099 and Vertex Tax Updates needed on the JDE Payroll process. Page 6 of 7
Created ACOM laser check forms for Payroll and Accounts Payable System particularly for newly acquired properties. This allowed Corporate to streamline the process and eliminate the purchase of pre-printed check stock.
Established and setup user access and connectivity to bank institution web services used by the company like Bank of Hawaii, First Hawaiian Bank, and Chase Manhattan.
Efficiently handled issues/challenges reported on Corporate Technology applications and interfaces to bank applications ( Bank of Hawaii PC Surepay, First Hawaiian Bank Secure FTP, Chase Manhattan Bank Payable Web Services), outside vendors application (Folio Exchange, Dollar Rent-a car, HECO, OnQ, Click Square).
Systems Programmer, 06/1995 to 06/2002
Rizal Commercial Banking Corporation, Makati, Philippines
Provided technical support to application development/maintenance and to computer operations ensuring efficient performance of computer systems. Applications supported are Systematics for CASA, Base24 for ATM, Cardpac for Credit Card, and Mantis for Loans.
Installed and maintained operating systems and systems software.
Ensured efficient allocation and monitoring of computer resources such as virtual storage, secondary storage space and CPU time. Implemented regular system contingency procedure by ensuring that all system volumes and files are regularly backed-up.
Conducted regular programs log-in and log-out request. Reviewed programs, JCL, and job steps requested for production log-in to ensure adherence to standards. Coordinated with application staff on programming techniques and standards suited to their respective requirements.
Conducted regular technical review of production jobs to improve processing time.
Provided user support to application installation, customization, and testing. Defined needed workstation, libraries to the system to support user requirement. Implemented creation of standard program/s routine to support common application and operation activities.
Provided technical support for fast solution of application and operation problems.
Evaluated software and hardware products offered in the market. Jr. Systems Analyst, 06/1992 to 05/1995
Development Bank of the Philippines (DBP) Data Center, Inc., Makati, Philippines
Performed data gathering and prepare project proposals and system requirements specifications.
Developed program specifications and system test plans.
Conducted integration and system testing.
Supervised the implementation of completed application systems.
Ensured proper documentation is prepared for every phase of the system development life cycle according to standards.
Projects handled are Subsidiary Ledger – Payroll Interface, Central Liability System. The systems were implemented on IBM-4381, MVS/XA environment using ADABAS/Natural 2. Other projects are Branch Loans System and Higher Education System which are implemented on IBM PC, MS- DOS environment using Foxpro and Clipper.
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Programmer, 05/1989 to 06/1992
Development Bank of the Philippines (DBP) Data Center, Inc., Makati, Philippines
Designed program logic to meet specifications and prescribed standards.
Coded programs in authorized language (COBOL, Informix-4GL), specifications and standards.
As a lead programmer:
- Analyzed program specifications for completeness and conformance to standards.
- Prepared test data and test coded programs to validate accuracy.
- Enhanced some of the programs.
- Supervised programming work being done on the system.
- Assisted in the integration and system testing.
Maintained up-to-date knowledge of standard programming language, coding methods, programming techniques and operation requirements.
Conduct programming training whenever required.
Computer Professor, 07/1986 to 05/1989
Automation Center of the Philippines, Inc., Manila, Philippines
Handled computer courses such as COBOL programming using FACOM V-830, BASIC programming, Logic Development and Electronic Data Processing Fundamentals.
SPECIAL AWARDS/RECOGNITION
Outrigger IT Achievement Award for demonstrating the company values A’o (To Learn and to Share), Ohana (Family), Wahi (Place) Date - March 22, 2016
Outrigger Company Services Employee of the Quarter In Recognition of Outstanding Performance and Dedication Date – July 18, 2006
RCBC Values Champion On-the spot Award for Sense of Urgency. Project- Migration from RVA DASD to EMC DASD
Date - March 25, 2002
RCBC Values Champion Silver Awardee for Sense of Urgency. Project – Interbank Fund Transfer
Date – September 5, 2001
RCBC CEO Award
Project – ATM on-line performance Upgrade project
Date – February 16, 2001
RCBC Certificate of Recognition
Project – Y2K Conversion
Date – March 2000
DBP – DCI Employee of the Month for outstanding job performance Date – February 1991
EDUCATION
Bachelor of Science in Computer Engineering
Mapua Institute of Technology, Philippines 1986
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