Human Resources

Collete Littrell

E: ***************@*****.*** M: 469-***-****

Executive Summary

Versatile office professional with corporate and field experience working with and for Small Companies as well as Fortune 500 Companies. Created healthy and productive workplace cultures that had a positive impact on the bottom-line. Possess solid planning and organizational skills to effectively manage multiple projects. Experience

PMC Recruiting • Bonham, TX • 2014 – 2016

PMC provides direct placement and contract staffing of the highest caliber personnel. PMC recruits, screens and pre-qualifies candidates to provide clients with quality staffing in the shortest time possible. Account Manager

Managed a client portfolio of 20-25 clients at one time, with an open position list ranging from 50 – 150 open positions at one time. Conducted weekly phone calls with each client to review open positions, candidate status and feedback. Managed a Vendor Partnership with other Recruiting Agencies nationwide. Managed an internal staff of 10 Recruiters, as well as the Contingent Employees located at clients nationwide.

• Generated approximately $500k in additional savings by reducing overhead costs, as well as increasing PMC visibility with existing clients

• Improved all required Federal reporting requirements by creating a candidate database that reduced the amount of time needed to create the necessary reports

• Streamlined several processes that improved efficiency for both PMC and our clients Michaels Stores, Inc. • Irving, TX • 2010 – 2014

Michaels Stores, Inc. is an American arts and crafts retail chain. Michaels is the largest such chain in the United States.

Human Resources Assistant

Provided administrative support to four senior level positions; Vice President of Human Resources, Director Human Resources, Senior Director of Benefits, Senior Director of Compensation. Managed 6 department budgets as well as assisted in creating yearly budgets. Coordinated department team building events, managed budget, and agenda.

• Peer Coach for two additional HR Assistants

• Streamlined the process for sending out new hire information to store employees by creating electronic packets versus hard copies

• Participated on several volunteer committees

2

ARMSTRONG World Industries, Cabinet Division • Addison, TX • 2001 – 2009 Armstrong World Industries, Inc. is an international designer and manufacturer of floors and ceilings. Human Resources Representative: 2006 - 2009

Provided Human Resources support for 400 Sales and Operations, along with 95 Corporate Office employees that include recruiting new employees, benefits, safety, legal, policy and procedural development and continuous improvement initiatives.

• Assisted in facilitating behavioral based multi-assessor interview process

• Assisted in completing the Affirmative Action Plan for Armstrong Cabinet Products

• Facilitated New Hire Orientation for Sales and Warehouse and Dallas employees

• Coordinated FMLA, LOA and Short Term Disability for all Armstrong Cabinet Product employees HR Coordinator: 2004 - 2006

Assisted Vice President, Human Resources and HR Manager in research regarding Human Resources initiatives and policies.

• Created and led corporate Safety, Wellness, and Activities Committees for ACP Corporate employees Senior HR Assistant: 2001 - 2004

Performed administrative functions for the Senior Vice President of Human Resources and Human Resources Manager

Education

Jefferson High School, High School Diploma

9735 North Park Drive * Bonham, TX 75418

866-***-**** * Fax 903-***-****

www.pmcrecruiting.com

A PMC Professional, LLC Company

December 8, 2016

Dear Hiring Manager:

I was initially impressed with Collete Littrell’s enthusiasm, communication skills and professional demeanor when I hired her as a Recruiter. She impressed me so much I promoted her to Recruiting Manager in the first 6 months. During Collete’s tenure with PMC Recruiting, Collete reported to me, she consistently demonstrated these qualities and more, and I heartily endorse her for any position. Collete is reliable, dedicated and eternally upbeat. Her ability to multitask effectively along with her ability to handle a high-volume workload is unparalleled. She consistently met or surpassed all weekly metrics put in place.

Of value to me was Collete’s team player mind-set, enthusiastic embrace of change, ability to work with minimal supervision and unwavering commitment to exceeding expectations. Organized and diligent, Collete quickly learned technology systems and software that were unfamiliar to her when she first started with PMC. Collete is a hardworking, top-performing professional. She has my highest recommendation, and I am happy to furnish more details if you would like additional information.

Sincerely,

Al Vrooman

President

PMC Recruiting

Date: 12/6/2016

Re: Collete Littrell

To whom it may concern,

It’s my pleasure to provide this letter of recommendation for Collete as she seeks employment with your firm. As one of Collete’s Program Manager’s here at Enterforce, I’ve worked closely with her over the year. Collete showed excellent communication skills and consistently exceeded company quotas for candidate submittals/expertise. On a personal level, she’s charismatic and well-spoken, both qualities that have served her well in her role at her previous employer. Due to circumstance, we will be sad to see such a valuable employee go, but our loss is truly your gain. Allow me to point out three examples of Collete’s strengths. First, Collete brought great value to Enterforce by consistently exceeding quotas producing top notch candidates. She has an understanding of market trends and instincts for identifying and pursuing qualified leads. Not only does she provide stellar service to existing clients, but she’s established a number of new ways to do business. Collete has the combination of business acumen and communication skills that makes her an outstanding worker in this field. Secondly, Collete has proven herself to be a strong cultural fit for our company. She’s always ready to lend a helping hand to our corporation when needed and contributes during brainstorming sessions and meetings especially at the last minute. She is extremely professional and does works around the clock to make sure everything gets done. In closing, I’d like to restate my strong support for Collete’s application role at your corporation. I’m confident that she will surpass your expectations in this new role. She is driven, self- confident, proactively helpful, and smart, and I know she will continue to find success in wherever she lands. Please feel free to contact me at 414-***-**** or *********@*****.*** with any other questions. Thank you for your time. Sincerely,

LaTonya Dowell-Jacobs

Sr. Program Manager

Enterforce

I have been working in Staffing (and specifically high-level, specific skill-set staffing for either the IT or Supply Chain industry) since 1998 and the only complaint I find myself coming back to is reliability. When I have drinks with colleagues or if I am explaining my job to an outsider, either a family member or friend the only through-line I have is reliability: You are motivating and leading people, so that is the resource with which I have reliability problems. Candidates, Partners, Suppliers, Clients – that’s people I’m trusting. I can’t always report back that my trust was well-placed. That’s not an issue, never has been an issue in the slightest with Collete Littrell. I may sound dramatic with that last sentence, but it at least deserves the double-spacing I just used to separate it from the paragraph above, at least. Collete is the type of person who recognizes instantly when an email will not be enough to accurately describe a candidate or consultant. She knows when and when not to pick up a phone and educate a client. Educate is the right word, since she doesn’t lecture or nag or pester – she educates clients who are busy with their own tasks and gentle but firmly reminds her client why they hired her in the first place. That’s invaluable.

She’s also very quick to point out when and where you’ve fallen short – not in a condescending or embarrassing way, but in a way, that instantly makes you realize that you are working with a professional.

This is not an easy business, so this paragraph should find me talking about how strict she is and how high her expectations are, but she’s not strict and her expectations are high but she lets you know that in a friendly and engaging way. She’s fun to talk to, gets your weird sense of humor and is absolutely someone you want to hang out with and some who you will call just to vent. I could go on, because I have more but instead you can email me or call me: *******@*********.*** or 412-***-****(mobile).

Best,

Jeffrey Kweder

Jeffrey KWEDER

Consulting Sales

Pros2Plan, a Spinnaker Company

Direct: 412-***-****

Cell: 412-***-****

Email: *******@*********.***

www.pros2plan.com

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