System Administrator Technical Support

Steve Shea Chicagoland, IL

*******@*****.***

CAREER UNIX/ LINUX ENGINEER position that utilizes my

OBJECTIVE: technical skills and experience for L3/L4 operations position.

TECHNICAL SKILLS:

Servers: IBM PSeries, HP9000 Superdome, Sun Microsystems Sun Fire

O/S: AIX HACMP, POWER Hypervisor, HP-UX, Veritas Cluster, SUN Solaris,

LINUX Redhat

Storage: IBM DS4/8000, 9000 Hitachi-USP, HP-EVA6/8100 3PAR.

Network: TCP/IP, DNS, NFS, FTP, DHCP, SEA, VLAN, VEthernet, SAN, FDDI,

ESCON, FICON, Cisco, Brocade.

Languages: PL/SQL, MySQL, PERL, Python, b/c/k_shell.

Performance: PERF Toolbox, NMON, LPAR tool set. lparstat, mpstat, Tivoli,

HP Perf Caliper, nPar, vPar HP Openview.

Utilities: Hypervisor, Micro partitioning NIM, Sysback, Mksysb, HP-Ignite-UX,

Nagios, Tivoli, Veritas.

Software: AIX 3,4,5,6,7 HACMP, NIM, MkSysb, Tivoli, PLM, WLM, DLPAR tool set,

PERF Toolbox. HP-UX 9,10,11, OpenView, Veritas Cluster, Volume Manager,

HP Caliper, HP-Ignite. Solaris 2.5 2.6, 2.7 Linux kernel 2.4, 2.6, RHEL 4, 5, 6 Dtrace,

Legato Networker, SANTricity. PL/SQL, MySQL, PERL, Python, b/c/k_shell.

Hardware: IBM pSeries, HP9000 Superdome, SUN E6500, SUN E10K, E15K,

IBM DS4/8000,9000, Hitachi-USP, HP-EVA6/8100 3PAR, StorageTek 9710, SATA,

FDDI, ESCON, FICON, UltraSCSI, SSA. RAID 0, 5, 10, Cisco, Brocade.

Certified IBM P Series Specialist, SUN Solaris Admin.

PROFESSIONAL EXPERIENCE: IT UNIX SPECIALIST 2000 – Present

SIEMENS: Data Center Consolidation

Survey Systems Engineers for current responsibilities, time allocation, skill levels.

Develop FTE metrics for rate cards, and service catalogue for steady state and project

tasks. Proposed new policy for patch management process for steady state. Evaluated

IT vendor contracts and processes for new efficiencies. Analysed MAM discovery tool

results for accuracy for different configurations. Evaluated Sitescope monitoring tool for

future scalability. Assessed UNIX vendor solutions for SAP clustering, virtualization

and disaster recovery. Evaluated current vendor UNIX systems for Linux migrations. Assembled VIO server manual for training support personnel. Interfaced with IT vendors

for contracts, RFP’s, and roadmaps.

SOLO CUP: SAP implementation

System Administrator in SAP MPIO environment on IBM P Series and HP Superdome platforms

with Hitachi Tagma Store SAN and StorageTek Disk over Cisco 9509 switches. Installed NMON, LPARmon performance tools, cfg2html data collector. Research and upgrade

microcode for P Series, and research HMC imaging on laptop with third party vendor. Research and configure remote printing for DELL and Zebra Bar Code printers. Respond to SAP basis requests for system resources and configuration. Researched HP-UX issues for Company Architecture team. Vendor liaison to IBM, HP, Akibia, HDS, MTI HW: IBM P570’s, HP Superdome, HDS Tagma Store, StorageTek D280. SW:AIX, NMON, LPARmon, HP-UX, HDDS SAN Monitor, SANtricity. Provide 7x24 infrastructure Level 3 support. Attended IBM AIX for professionals, Introduction to SAP, and Inroduction to Mercury Bug tracker.

UEC: Vendor Instruction

Independent Instructor for IBM & HP UNIX Server Systems courses.

SUN MICROSYSTEMS: Telco OEM Implementation.

Provide technical consulting to Lucent Labs for new product deployment of netra integration

projects in OEM telco group. Align clients processes from proprietary to COTS open systems

to fit new business model. Align clients technical processes to meet SUN OEM processes into

one seamless process. Designed and implemented new education plan for clients FMS

implementation and technical support group. Improve architecture for mirroring and HA

configurations. Assist in compliance with DoD 5200.28 (Orange Book), Telcordia GR-815-CORE security standards. Researched and recommend KERBEROS Security. Evaluate configurations and recommended SUN Jumpstart server for factory O/S installation process. Improve gold disk and patch management processes. Manage Hardware/Software defects escalations in new product benefits of SUN recommended proactive processes at meetings and seminars. Coordinated independent activity for NEB’s 3 certification. Participated in weekly account meetings. Work with account team to develop RFPs. Give technical presentations on SUN products.

ALLSTATE: Operations Support

System Administrator for 2 Enterprise SP2 frames running all high nodes in an AIX/PSSP/HACMP clustered environment. Stabilized system from unnecessary failovers. Performed all recommended enhancements to improve the RAS of complex. Researched and recommended changes and upgrades to improve the performance and capability of SP2 system. Technical consultant for outside business unit for SUN Enterprise E10K cluster implementation. Wrote technical documentation for operations. Gathered requirements and technical data for disaster recovery plans for Sungard. Represent UNIX group at change management meetings.

W W GRAINGER: SAP Implementation

Provide consulting and UNIX administration enterprise server in data center environment. Planned and implemented hardware and software for IBM PSeries and SUN SMP servers. Implemented infrastructure for data warehousing project using ESCON for data mart to MF connectivity. Performed AIX kernel and network tuning to optimize Informatica ETL tool and IBM UDB for maximum throughput of the P Series and MF systems. Improved tape backup operation process. Trained company employees in UNIX server administration. Supported nightly backup systems using IBM TIVOLI sysback, Legato networker, Storagetek acsls. Supported Oracle financials and Planview systems. Gathered requirements and technical data for disaster recovery plans. Represented all UNIX operation at weekly change management meeting.

UAL: Operations Research Project Support

Provide HP-UX administration for desktop and enterprise servers for operations research group. Install desktop and server systems for the department. Restore crashed systems, setup backups for workgroups, prepare systems for HP OpenView installation. Provide network troubleshooting for NOC. Maintain Windows NT systems.

Previous Experience upon request.

Education:

Elmhurst College B.S. in Economics/Math.

DePaul University M.S. Computer Science program.

Vendor Training:

IBM AIX ADM I & II. HACMP CLUSTERING I. TCP/IP NETWORK ADM

AIX PERFORMANCE MANAGEMENT. SSA STORAGE MANAGEMENT.

SP2 ADM I, II, III

P-SERIES ADVANCED POWER VIRTUALIZATION, P-SERIES PERFORMACE TUNING P-SERIES AIX FOR UNIX PROFESSIONALS, LINUX ON POWER SYSTEMS

HP-UX ADM I & II, SUN ADM I & II, SUN NETRA ADM ct-400/800

EXABYTE: SCSI THEORY AND ANALYSIS, TAPE LIBRARY.

SOLUTION TECHNOLOGY: SSA TECHNOLOGY II.

INTRODUCTION TO SAP INTRODUCTION TO MERCURY BUG TRACKER.

ORACLE INTRODUCTION PL/SQL ORACLE DATABASE ADMINISTRATION FUNDAMENTALS

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